Mayo Clinic Talks

THE BEST OF SEASON 1: Effective Communication Skills for a Time Strapped Practice

Jan 31, 2023
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Chapters
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Episode notes
1
Introduction
00:00 • 2min
2
The Relationship Between Physician and Patient
01:39 • 2min
3
Communication Is Key to Patient Satisfaction
03:14 • 3min
4
Nonverbal Communication Is Critical
05:56 • 2min
5
Are You Using Focused Questions?
07:42 • 2min
6
Use Medical Jargon More Than You Should
09:52 • 2min
7
How Do I Set the Agenda for a Patient?
11:54 • 2min
8
Listening to the Patient
13:45 • 3min
9
The Art of Communication in the Patient Experience
16:38 • 2min
10
What's Your Technique for Giving Unexpected News?
18:37 • 3min