Join Lindsay Baggett, head of Account-Based Marketing at Tanium, as she shares her insights on building a powerful marketing engine. Discover why ABM shouldn't just be random acts of marketing and how defining your approach is crucial. Lindsay emphasizes the importance of aligning sales and marketing teams for success. She explores the role of storytelling in creating authentic connections with clients, and how a clear vision can guide teams through the complexities of ABM. Get inspired by her focus on progress over perfection!
The distinction between account-based marketing (ABM) and random acts of marketing (RAM) is essential for establishing a focused and strategic approach.
Effective alignment between sales and marketing teams, alongside engaging subject matter experts, is crucial for nurturing relationships and driving long-term success.
Deep dives
Understanding ABM vs. Random Acts of Marketing
The distinction between account-based marketing (ABM) and random acts of marketing (RAM) is crucial. ABM represents a structured, strategic approach designed to engage and nurture specific accounts over time, while RAM refers to disjointed marketing efforts lacking cohesive strategy. Companies often misinterpret the flashiness of marketing tactics as effective ABM, but these tactics often resemble lead generation efforts instead. True ABM requires thoughtful engagement to build lasting relationships with key accounts, making it essential to differentiate between intentional marketing efforts and ad-hoc activities.
Building an ABM Strategy from Scratch
Creating an ABM program from the ground up involves thorough research and collaboration. The initial step is conducting a comprehensive 'listening tour' to understand existing marketing strategies and the needs of sales teams. This process helps identify how ABM can specifically contribute to the company's growth objectives by focusing on acquiring new accounts and expanding existing ones. By aligning ABM with sales goals and fostering teamwork, a more targeted and effective strategy can be developed, maximizing its potential impact on the organization.
Defining ABM Expectations and Goals
Clear definitions and setting expectations around what ABM will and will not be is vital for success. Establishing a consensus on ABM’s purpose helps eliminate misconceptions and aligns everyone’s efforts toward shared goals. By focusing on incremental progress and viewing ABM as a service-oriented approach centered around customer needs, organizations can refine their strategies. This mindset emphasizes that ABM is not merely about immediate wins but about nurturing relationships and facilitating long-term growth for the account.
Leveraging Subject Matter Experts and Sales Alignment
Engaging subject matter experts (SMEs) within the organization enhances the ABM strategy by incorporating valuable insights and unique content. These experts contribute by shaping narratives, refining messaging, and facilitating peer-to-peer engagement with prospects. Moreover, fostering strong relationships with the sales team is critical; building trust and showing empathy can lead to better collaboration. By being curious, actively listening, and offering tailored solutions, ABM marketers can help sales teams navigate challenges, driving success throughout the customer journey.
In this episode of Let's talk ABM, we speak to Lindsay Baggett, who heads up Account-based Marketing at Tanium. Now 24 months into her role at this leading security and system management company, she’s built a formidable ABM engine. Previously, Lindsay led the Field Marketing and ABM efforts at companies including Couchbase and Gong.
Watch this episode and learn about:
Why ABM shouldn’t be ‘random acts of marketing’!
A focus on progress versus perfection
Why defining ABM is so important
What makes great Sales and Marketing alignment
And much more… !
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