Account-Based Marketing aligns marketing objectives with sales goals, creating clarity and alignment between teams.
Sales buy-in for long-tail ABM efforts can be gained by aligning ABM goals with sales objectives and demonstrating a commitment to helping sales succeed.
Intent data is valuable in ABM for prioritizing accounts, tailoring messaging, and planning product marketing efforts.
Deep dives
The Importance of ABM at Snowflake
In this podcast episode, Hillary Karpio, leader of the accounting marketing function at Snowflake, discusses the importance of Account-Based Marketing (ABM) in driving revenue. She highlights how ABM aligns marketing objectives with sales goals, creating clarity and alignment between teams. Karpio emphasizes the need for strong sales buy-in and collaboration, stressing the importance of measuring pipeline as a key ABM metric. She also emphasizes the value of personalization and tailoring messaging to target accounts. The episode explores various tiers of ABM programs, including long-term, three-month, and one-to-many approaches, and how they can be applied to different account profiles. Karpio also touches on the role of intent data in ABM and the future of cookieless data sources.
Getting Sales Buy-In for ABM
Karpio provides insights on how to gain sales buy-in for long-tail ABM efforts. She highlights the importance of aligning ABM goals with sales objectives, focusing on supporting sales teams in achieving their revenue targets. This alignment helps create a collaborative relationship between marketing and sales. Karpio suggests understanding sales priorities for the quarter and identifying ways marketing can support those goals. By demonstrating a commitment to helping sales succeed, marketing can build a strong partnership with the sales team.
The Role of Intent Data in ABM
Karpio discusses the value of intent data in ABM and shares her views on various types of intent data providers. She stresses the importance of using intent data to prioritize accounts, tailor messaging, and plan product marketing efforts. Karpio expresses her preference for intent providers that offer an agnostic data co-op, allowing flexibility in working with different ABM platforms. She also discusses the potential impact of the cookie-less future on intent data sources and highlights the preparations made by vendors in anticipation of these changes.
Measuring the Success of ABM
When it comes to measuring the success of ABM efforts, Karpio emphasizes focusing on overall pipeline impact rather than attributing specific activities or actions to specific outcomes. She highlights the importance of comparing ABM targeted and engaged accounts to non-ABM accounts to assess the lift and effectiveness of ABM. Karpio also mentions considering factors such as account targeting, engagement rates, and pipeline generation in measuring ABM success. While direct ROI measurement may not be possible in ABM, looking at the overall impact on pipeline can provide valuable insights.
The Future of ABM and Content Strategy
Karpio shares her perspective on the future of ABM and its potential impact on content strategy. She acknowledges the evolving landscape with the advent of tools like Chat GPT and emphasizes their potential to enhance ABM efforts. Karpio highlights the role of Chat GPT as a brainstorming tool and content generator, noting that it can assist marketers in tailoring messaging and creating personalized content for targeted accounts. She emphasizes the need for human refinement and adjustment in leveraging AI-generated content. Karpio also touches on the importance of aligning content strategy with ABM objectives and tailoring content to resonate with specific target personas and accounts.
Dave is joined by Hillary Carpio, Head of ABM at Snowflake for a deep dive on account-based marketing. Hillary runs a 20 person team focused on ABM at Snowflake today an she's also the author of the book "Busting Silos: How Snowflake Unites Sales & Marketing To Win Its Best Customers."
Hillary discusses how Snowflake has built an "account-based organization", ABM vs. Demand Generation, how to measure ABM, what an effective ABM campaign looks like, creating a tiered ABM strategy, how marketing exists to support sales at Snowflake and why it works, how tools like ChatGPT can help ABM marketers today.
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