

How to pull off the ‘zoom-in pivot,’ and other lessons in early-stage building with Luminai’s Kesava Kirupa Dinakaran
May 18, 2023
Kesava Kirupa Dinakaran, co-founder and CEO of Luminai, discusses their unique journey in building software products, the psychology behind the sales process, and their decision to focus on building their most beloved customer feature. They also share insights on selling Lumina, their 'zoom in pivot' strategy, and the importance of efficiency for larger support teams.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 2min
From a Coconut Farm to Silicon Valley
02:04 • 4min
Winning Hackathons and the Origin of DigitalBrain
05:43 • 17min
The Complexities of Processing Refunds and the Burden on Support Agents
22:38 • 2min
Discovering the Magic of Robotic Process Automation for Digital Brain
24:35 • 2min
Selling Lumina: Building Confidence and Finding Target Customers
26:18 • 20min
Growing the Team and Fundraising
46:10 • 11min