Kesava Kirupa Dinakaran

Kesava Kirupa Dinakaran, co-founder and CEO of Luminai, discusses their unique journey in building software products, the psychology behind the sales process, and their decision to focus on building their most beloved customer feature. They also share insights on selling Lumina, their 'zoom in pivot' strategy, and the importance of efficiency for larger support teams.

Katie Stanton, venture capitalist, and Kesava Kirupa Dinakaran, co-founder of Luminai, discuss topics such as breaking a Guinness World Record, their meeting during the pandemic, Luminai's shift to digital labor, working with financial services and health care companies, and what's next for Luminai.