TED Business
How to ask for more — and get it | Alex Carter
Oct 14, 2024
In this engaging conversation, negotiation expert Alex Carter, a United Nations trainer, shares transformative strategies for effective discussions. She emphasizes the importance of approaching negotiations as relationship-building rather than conflict. With humor, she recounts a kayaking adventure to illustrate teamwork's role in successful outcomes. Alex highlights the art of asking open-ended questions, using silence strategically, and the power of curiosity to uncover needs. Her insights make negotiating for what you deserve feel more approachable and collaborative.
17:17
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Quick takeaways
- Viewing negotiation as a relationship-building process fosters better communication and enhances the likelihood of favorable outcomes.
- Asking thoughtful, open-ended questions encourages curiosity, helping uncover needs while building trust and rapport during negotiations.
Deep dives
Negotiation as Steering Relationships
Negotiation is reframed as a method of steering relationships rather than merely a financial transaction. This perspective encourages individuals to view negotiations as opportunities for communication and connection rather than confrontations. By adopting this mindset, one can find numerous daily opportunities to negotiate, fostering better understanding among colleagues and clients. This proactive approach not only enhances negotiation outcomes but also strengthens the overall relationship dynamics involved.
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