In this engaging conversation, negotiation expert Alex Carter, a United Nations trainer, shares transformative strategies for effective discussions. She emphasizes the importance of approaching negotiations as relationship-building rather than conflict. With humor, she recounts a kayaking adventure to illustrate teamwork's role in successful outcomes. Alex highlights the art of asking open-ended questions, using silence strategically, and the power of curiosity to uncover needs. Her insights make negotiating for what you deserve feel more approachable and collaborative.
Read more
AI Summary
AI Chapters
Episode notes
auto_awesome
Podcast summary created with Snipd AI
Quick takeaways
Viewing negotiation as a relationship-building process fosters better communication and enhances the likelihood of favorable outcomes.
Asking thoughtful, open-ended questions encourages curiosity, helping uncover needs while building trust and rapport during negotiations.
Deep dives
Negotiation as Steering Relationships
Negotiation is reframed as a method of steering relationships rather than merely a financial transaction. This perspective encourages individuals to view negotiations as opportunities for communication and connection rather than confrontations. By adopting this mindset, one can find numerous daily opportunities to negotiate, fostering better understanding among colleagues and clients. This proactive approach not only enhances negotiation outcomes but also strengthens the overall relationship dynamics involved.
The Power of Curiosity and Questions
Curiosity plays a crucial role in successful negotiations, where asking thoughtful, open-ended questions can lead to more favorable outcomes. Research indicates that those who engage in inquiry rather than argument are significantly more likely to achieve optimal results. For instance, instead of asking closed questions that yield limited responses, one should employ questions like 'Tell me about your needs' to gather valuable insights. This approach not only unearths the other party's priorities but also helps in building trust and rapport.
The Importance of Silence and Preparation
The ability to embrace silence during negotiations can be a game changer, as it encourages the other party to reflect and respond thoughtfully. Many individuals tend to fill silence with unnecessary chatter, which can dilute their position. Preparing oneself mentally before entering negotiations is equally vital, as reflecting on past successful experiences can enhance confidence and clarity about priorities. This dual strategy of utilizing silence effectively and conducting self-reflection paves the way for more impactful negotiation outcomes.
How do you get what you want out of a negotiation? United Nations negotiation trainer Alex Carter says the best methods center on recruitment, not rivalry. Whether you're asking for a raise or resolving a family dispute, she offers five simple tips for a successful discussion — starting with one powerful question. After the talk, Modupe shares tips on starting the conversation.
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode