The Modern Customer Podcast Morgan Stanley CMO Alice Milligan Shares How the Brand Balances Legacy and Innovation
Apr 4, 2023
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12
Introduction
00:00 • 2min
Morgan Stanley CMO: A Career Path to Success
02:21 • 3min
How I Learned to Love Retail
05:11 • 4min
The Role of the Chief Customer Officer in Customer Experience
08:49 • 3min
How to Be as Engaged With the Customer as You've Been in Your Career Using Data and Insights
12:00 • 3min
How to Manage Client Experience and Customer Experience at a Small to Medium Size Company
15:12 • 3min
Morgan Stanley's Customer Strategy
18:24 • 3min
How Morgan Stanley Deals With Innovation and Disruption
21:46 • 2min
The Importance of Having a Plan in Mind
24:07 • 2min
How to Be a Successful Leader
26:00 • 2min
How to Manage Hard Days
28:10 • 4min
The Importance of Persistence in Life
31:41 • 3min