Culture Fundamentals Pt. II: From Civility to Respect
Oct 11, 2024
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Janet M. Stobal, the Global Head of DEI at the NeuroLeadership Institute, brings her expertise in inclusion, while David Rock, co-founder and CEO, shares insights on neuroleadership. They discuss the critical differences between civility and respect, emphasizing that genuine respect is essential for a thriving workplace culture. The conversation highlights practical habits to cultivate respect, the role of a growth mindset, and how effective communication can enhance inclusion. With strategies to combat toxicity, they equip leaders with tools for fostering healthier work environments.
Civility is a superficial adherence to etiquette, while respect involves recognizing and valuing the inherent worth of individuals.
Cultivating respect requires intentional actions from all employees, necessitating a growth mindset and awareness of personal biases.
Creating shared goals among diverse individuals fosters inclusion and collaboration, transforming perceived divisions into opportunities for mutual respect.
Deep dives
Understanding Civility vs. Respect
Civility and respect are fundamentally different concepts that play a crucial role in workplace culture. Civility revolves around maintaining a social order and adhering to basic professional etiquette, which can often be superficial and lack genuine connection. Conversely, respect goes deeper, emphasizing the inherent worth of individuals and acknowledging their unique qualities. Respect fosters an environment where individuals feel truly valued and encouraged to share their perspectives, which is essential for building an inclusive workplace.
The Role of Intentionality in Respect
Cultivating respect in the workplace requires intentional effort from individuals and leaders alike. It is not merely about avoiding disrespectful behavior but actively engaging in behaviors that create positive interactions. Awareness of one's own biases and adopting a growth mindset are essential first steps in this journey. By setting shared goals and nurturing a culture of understanding, individuals can work towards genuine respect and foster a more inclusive environment.
The Impact of Growth Mindset and Bias Mitigation
A growth mindset facilitates openness to new perspectives and encourages individuals to view mistakes as learning opportunities. This mindset is closely interconnected with bias mitigation, as individuals learn to recognize their own unconscious biases and challenge their thinking. Programs focused on bias awareness teach employees how to mitigate these biases effectively, leading to better decision-making and a stronger willingness to respect differing viewpoints. Together, these approaches lay the groundwork for a respectful workplace environment.
Inclusion as a Pathway to Respect
Inclusion involves actively recognizing and valuing differences among individuals while fostering a sense of belonging. This involves not just acknowledging diversity but creating shared goals that unite individuals across differences. By focusing on common objectives, individuals learn to respect each other's contributions and understand the value of diverse perspectives. Teaching employees how to send positive signals during interactions is vital to creating an atmosphere of respect and collaboration.
Addressing In-Group and Out-Group Dynamics
Understanding in-group and out-group dynamics is essential for fostering respect in the workplace. Individuals often respect those within their in-group more readily, making it crucial to seek common ground among diverse individuals. Creating opportunities for collaboration on shared goals can transform perceived out-groups into allies. By emphasizing shared interests and experiences, organizations can bridge gaps in understanding and respect, leading to a more harmonious work environment.
Positive behaviors, extra effort, and a sense of connection are important, but they aren't enough to guarantee a high-performing organization. That takes respect.
In the second act of our two-part series on Workplace Culture Fundamentals, we reconvene our panel to:
Clarify the distinction between civility and respect
Illuminate why respect makes cultures of inclusion possible
Provide practical habits for cultivating respectful workplaces
As organizations struggle to combat the billion-dollar potential losses incurred by toxic social climates, this webinar will provide leaders with powerful tools to combat toxicity and promote prosocial workplaces that perform well.
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