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Civility vs. Respect in the Workplace
This chapter explores the critical differences between civility and respect within workplace dynamics, stressing that civility often serves as a superficial layer while respect requires deeper engagement and appreciation for individuals. The discussion highlights the importance of transforming behaviors to foster genuine respect rather than merely avoiding conflict. Additionally, it covers the implications of these concepts on workplace culture, emphasizing that true inclusion stems from a commitment to respect and kindness, particularly from leadership.