

562. How to Succeed at Failing, Part 2: Life and Death
238 snips Oct 19, 2023
Join Amy Edmondson, a Harvard leadership professor, Carole Hemmelgarn, patient safety advocate, and Gary Klein, a cognitive psychologist, as they dive into the intricate world of medical failure. They discuss profound stories that unveil systemic issues in healthcare, emphasizing the need for transparency and communication to prevent tragedies. The conversation also explores how to learn from failures constructively, shifting focus from blame to understanding, and highlights the role of resilience and relationships in navigating setbacks for greater innovation.
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Alyssa's Story
- Carol Hemmelgarn's daughter Alyssa died from preventable medical errors after being misdiagnosed with anxiety.
- The hospital's subsequent lack of transparency further compounded the tragedy.
Redonda Vaught Case
- Nurse Redonda Vaught mistakenly administered a paralytic instead of a sedative, leading to a patient's death.
- Vaught expressed deep remorse, highlighting the human cost of medical errors.
Systemic Issues in Healthcare
- Carol Hemmelgarn argues that individual blame in medical errors often overlooks systemic issues.
- She advocates for transparency and addressing underlying problems like inadequate policies, staffing shortages, and equipment failures.