Carole Hemmelgarn

Join Amy Edmondson, a Harvard leadership professor, Carole Hemmelgarn, patient safety advocate, and Gary Klein, a cognitive psychologist, as they dive into the intricate world of medical failure. They discuss profound stories that unveil systemic issues in healthcare, emphasizing the need for transparency and communication to prevent tragedies. The conversation also explores how to learn from failures constructively, shifting focus from blame to understanding, and highlights the role of resilience and relationships in navigating setbacks for greater innovation.