

How to Succeed at Failing, Part 2: Life and Death (Update)
231 snips May 14, 2025
Join organizational psychologist Amy Edmondson, who tackles the science of failing well, and Carole Hemmelgarn, a patient safety advocate, as they discuss the catastrophic consequences of medical errors and the urgent need for transparency in healthcare. MIT's Robert Langer shares insights from biomedical research, illustrating how failures can lead to breakthroughs like COVID vaccine development. Through personal anecdotes, they emphasize viewing failures as learning opportunities, advocating for resilience and accountability in medical practices.
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Tragic Medical Failure Story
- Carole Hemmelgarn's daughter died from preventable medical errors, including a hospital-acquired infection dismissed as anxiety.
- The hospital's lack of transparency and delayed honesty deepened the harm to the family.
Nurse Criminalized for Mistake
- Nurse Redonda Vaught administered the wrong medication, which led to a patient's death and her criminal prosecution.
- Carol Hemmelgarn argues this criminalization fosters silence and fails to address systemic failures behind medical errors.
Immediate Failure Diagnosis
- Diagnose failures immediately and thoroughly to understand causes.
- Collaboratively analyze what went wrong and how to improve before the next attempt.