Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Introduction
00:00 • 3min
The Digital Strategy at Us Bank
02:38 • 2min
How to Redesign the Process End for Digital
04:36 • 5min
Having the Customer at the Center of the Experience
09:33 • 2min
How to Reduce the Number of Fields of Information by More Than Half
11:47 • 2min
The Power of a Redesigned Egital Experience
13:41 • 2min
Financietu Sus Miss the Digit Process
15:26 • 2min
The Data Hygiene Is So Important for Bankers
17:54 • 4min
The Biggest Challenge in Digital Banking?
21:58 • 2min
The Biggest Challenges in Digial Transformation
23:37 • 4min
A Consumer Is the Farthest Ahead
27:12 • 3min
The Importance of Leadership Culture and Employee Engagement
30:27 • 4min
The Next Phase of Digital Transformation Is Humanization
34:50 • 3min
Digital Banking - What's That Crystal Ball?
37:57 • 3min
Are You Still Having a Blast?
40:38 • 5min