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The Knowledge Project with Shane Parrish

#122 Robert Cialdini - The Principles of Persuasion

Oct 19, 2021
0
01:04:47

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Quick takeaways

  • Reciprocity is a powerful principle in influencing others, where giving value through information or resources can improve outcomes.
  • Popularity and social proof are important in persuasion, as people tend to follow the crowd and say yes to choices that others have made.

Deep dives

The Power of Reciprocity in Influencing Others

Reciprocity is a fundamental rule in human societies that obliges us to give back to others who have first given to us. By using reciprocity in influencing others, we can give value to people through information or resources that improve their outcomes. This principle is effective in sales strategies, as exemplified by Joe Gerard, the world's greatest car salesperson, who sent greeting cards to his customers every month, expressing his liking for them. By using the liking principle, which states that we prefer to say yes to people we like, Joe Gerard built rapport and trust with his customers, leading to tremendous sales success.

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