
Revenue Rebels: On the Record Sales Podcast
Slow is smooth, smooth is fast: Change management made simple with Kyle Norton (CRO, Owner.com)
Feb 13, 2025
Kyle Norton, the CRO of Owner.com, shares his insights on scaling a company from 3 to 100 employees. He emphasizes the chaos that can arise during rapid growth and the importance of effective change management. Kyle discusses strategies for fostering communication and trust within teams, exploring the challenges of knowledge management as organizations expand. He advocates for an asynchronous work culture to boost productivity and minimize the need for constant meetings, offering actionable solutions for navigating change in high-growth environments.
33:43
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Quick takeaways
- Establishing a solid change management system is crucial for maintaining team coherence and productivity during periods of rapid growth.
- Utilizing engagement surveys and structured communication strategies fosters transparency and trust, enabling employees to adapt effectively to organizational changes.
Deep dives
Navigating Rapid Growth Challenges
Fast growth often brings significant challenges, particularly in change management and communication. As organizations scale quickly, employees may struggle to keep pace with constant changes, leading to confusion and decreased productivity. Fostering transparency and continuous communication becomes essential to help team members navigate these changes effectively. Proactively addressing the chaos that accompanies rapid scaling allows leaders to maintain morale and ensure their teams can perform effectively amid growth.
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