

EFR 731: Chris Voss on Mastering Negotiation, Unlocking the Art of Tactical Empathy, and Navigating Black Swan Events in Everyday Life
Aug 9, 2023
FBI hostage negotiator Chris Voss shares his wisdom on mastering negotiation and the art of tactical empathy. Topics include mirroring, the power of empathy, negotiation strategies, and navigating black swan events. This episode is filled with riveting anecdotes and powerful life lessons.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8
Introduction
00:00 • 4min
Negotiating Skills in Everyday Life
03:41 • 8min
Establishing Rapport and the Power of Mirroring in Negotiation
11:19 • 2min
Exploring the Benefits of the Whoop 4.0 Activity Tracker Band
13:28 • 3min
The Power of Mirroring in Communication and Negotiation
16:18 • 11min
Negotiating Skills and Grass-Fed Beef Sticks
27:05 • 4min
The Power of 'That's Right' in Negotiation
30:52 • 7min
Negotiating a Deal with an Airline After Missing a Flight
38:13 • 15min