Sec. Pete Buttigieg: Know the “Fine Print” Before You Travel

1

Introduction

00:00 • 2min

2

What to Do if Your Flight Is Delay or Cancelled

02:20 • 2min

3

The Importance of Transparency in the Airline Industry

04:41 • 2min

4

The Magic Words Are Customer Service Plan

06:41 • 2min

5

What Are the Biggest Complaints Coming In?

08:24 • 2min

6

Airline Staffing Issues

10:16 • 2min

7

Is There a Carrot and Stick Relationship With the FAA?

12:25 • 2min

8

Delta Airlines Should Take Care of You With Accommodations and Food

14:27 • 2min

9

How to Find the Right to a Delay or Cancellation on a Flight

16:14 • 6min

10

Is There a Reputation of an Airline?

21:58 • 2min

11

Is There a Process for Involuntary Denied Boarding?

24:15 • 2min

12

What's the $3,800 Rule?

26:35 • 2min

13

The Fine Print of Travel

28:54 • 2min

14

What Are Some Perks of Your Job?

30:32 • 3min

15

Time Is the One Non-Renewable Resource

33:29 • 4min

16

The Secretary of Transportation, What Would You Like to Do?

37:35 • 2min

17

Erica Tophme: Secretary Pete Led Me?

39:26 • 2min