GALLUP® Called to Coach

Driving Change in a Nonprofit via Q12 and Strengths (S6E39)

Sep 17, 2018
Emma Cocilovo, Head of People and Development at St George Community Housing in Sydney, shares her expertise in Q12 and CliftonStrengths. She discusses transforming workplace culture through effective employee engagement strategies, even using chocolate bars as incentives! Emma emphasizes the importance of transparency, collaboration, and understanding individual strengths to enhance team dynamics. She navigates the dual roles of HR and coaching within the nonprofit sector, advocating for a long-term commitment to these frameworks for sustainable growth.
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ADVICE

Share Survey Results Quickly

  • Close the gap between survey completion and result sharing for maximum impact.
  • Instantaneous feedback keeps momentum and engages employees effectively.
INSIGHT

Engagement Is Two-Way

  • Employee engagement is a two-way street involving managers and individual contributors alike.
  • Individuals can significantly support their own and others' engagement, not just managers' responsibility.
INSIGHT

Engagement Matters in Growth

  • Rapid organizational growth requires ongoing focus on engagement to manage change effectively.
  • Continued employee conversations build trust even during positive, expanding times.
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