
Driving Change in a Nonprofit via Q12 and Strengths (S6E39)
GALLUP® Called to Coach
00:00
Connecting Employee Engagement to Business Success
This chapter explores the crucial role of employee engagement in the financial services sector and its impact on business outcomes. It emphasizes the connection between engagement scores, customer satisfaction, and retention while discussing Gallup's Q12 framework as a tool for enhancing organizational performance.
Transcript
Play full episode