The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics

455. The Influence Equation: Transformational Change with Steve Martin

Dec 19, 2024
In a captivating discussion, Steve Martin, an acclaimed author and expert in persuasion, shares his insights on the influence equation, merging evidence, economics, and emotion for transformational change. He elaborates on the power of reciprocity in crafting strong professional relationships and effective strategies for influencing large organizations. Steve emphasizes the importance of context in influence, advocating for authenticity and sustained effort over quick fixes. Listeners gain valuable tools to enhance their influence in business and beyond.
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ANECDOTE

Not That Steve Martin

  • Steve Martin shares a humorous anecdote about being mistaken for the famous actor Steve Martin.
  • This often leads to disappointment for hotel staff who expect a celebrity.
ANECDOTE

The Genesis of "Yes"

  • Steve Martin describes how a journalist's interest in Robert Cialdini's work led to the book Yes.
  • A simple act of connecting with the journalist transformed his career.
ANECDOTE

Missed Reciprocity Opportunity

  • A sales representative helped a distraught customer, going out of his way to deliver needed parts.
  • Steve Martin reflects on missed opportunities to leverage this act of generosity for relationship building.
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