The AI in Business Podcast

The Future of AI in Telco - with Mazin Gilbert of Google

Sep 20, 2022

26:08

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Highlights

AI Chapters

Episode notes

Closed Loop Automation

01:37

80% of the Data and 20% of the Intelligence

01:50

Contact Centers - What's Next?

01:32

Introduction

2min

Cloud and Data in Telecommunications

3min

Hybrid Cloud - The Next Big Thing?

3min

Contact Centers - What's Next?

2min

Is There a Difference Between Humans and Machines?

3min

Is Your Business All Software?

4min

The Value of Simulations Inside Google

2min

What's the Future of Cloud Computing for Telcos?

2min

80% of the Data and 20% of the Intelligence

2min

10.

Closed Loop Automation

2min

11.

The AI and Business Podcast

3min

Today’s guest is Mazin Gilbert, Director of Engineering, Telecommunications Orchestration, Analytics, and Automation at Google. Some five or six years ago, Mazin joined us to discuss artificial intelligence in telecommunications when he was with AT&T. Since this last episode, AI has become inevitable in the telco space with substantial AI deployments across the industry. In this episode, Mazin first speaks about what he’s observed in the telecommunications world that he considers some of the early signs of change in data infrastructure and the fruitful use of AI. He then dives into where artificial intelligence is currently adding value to the telco industry. To discover critical AI applications and trends, download our whitepaper “3 Ways to Discover AI Trends” at emerj.com/t3.