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4min chapter
The Future of AI in Telco - with Mazin Gilbert of Google
The AI in Business Podcast
Is Your Business All Software?
We've seen a lot of very deep collaborative processes with the client to say, okay, realistically, what is handleable by AI versus not? And then also realistically, what from a relationship standpoint do we want to route to a human fast? We've always seen when companies partner with big enterprise players that actually that strategic convo about how to get this done. It's like, it's actually a lot of chess pieces to move to say what's best for this particular customer. The other one that I'm excited about is this entire area of a telco digital twin. Let me tell you why this is important. What telcos are going through right now is obviously a 5G transformation
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