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The Future of AI in Telco - with Mazin Gilbert of Google
The AI in Business Podcast
Contact Centers - What's Next?
Millions of these transactions happen basically every day. We have used our advanced speech recognition and natural language capability to really build and enable an advanced contact center solution. So today we're able to allow customers with our solutions to over like 90% intent precision. This is a huge, huge perp tile space. Remember, contact centers is not new, but it remains more and more complex than ever before because products and technologies are becoming more complex.
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