AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
3min chapter
The Future of AI in Telco - with Mazin Gilbert of Google
The AI in Business Podcast
Is There a Difference Between Humans and Machines?
There's a huge amount of value in handling that low hanging fruit like you had talked about being able to potentially deflect 50%. I mean, that's a massive number. There's such an art and a science to which things we keep from a human and then which things we immediately route to the right human who can handle it. The agent is really required. It is always going to be a human in the loop because there are a lot of transactions that are very complex.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode