

Scaling Japan Podcast
Tyson Batino
Helping business owners in Japan scale their businesses from $100,000 annually to $10,000,000 and beyond. Everything you need to know from recruitment, marketing, sales, and operations, we got you covered in taking your business to the next level.
Go to scalingyourcompany.com/the-scaling-japan-podcast and listen to experts and people who have scaled companies in Japan share their journeys and tips.
Go to scalingyourcompany.com/the-scaling-japan-podcast and listen to experts and people who have scaled companies in Japan share their journeys and tips.
Episodes
Mentioned books

May 11, 2024 • 46min
Episode 70: Import Compliance and Logistics in Japan with Scott Scofield from COVUE
Welcome to another episode of the Scaling Japan Podcast. In this episode, we are joined once again by Scott Scofield, CEO of COVUE. COVUE is well-known as a leading brand operator in Japan which provides a full-service market entry platform. Following our previous discussion in Part 1 where Scott talked about choosing the right e-commerce sites in Japan, Part 2 will delve into logistics, import compliance, and post-sales procedures. This will cover topics including Japan's import regulations, with practical examples from food and beauty care products, as well as the correct application of marketing labels and licenses.
Join us as Scott shares his expertise and discusses how COVUE has successfully navigated challenges related to import compliance.
*Please note that the notes / documents mentioned within the episode are being reworked by COVUE due to updates in regulations, further updates will be posted onhere as well as COVUE's website.
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This Episode is brought to you by Hashi Media, your agency for doing influencer marketing in Japan. They have helped major brands like Asus, Subway, and Alibaba, but they have also helped smaller companies with their social media and influencer marketing in Japan for both the foreign population and the Japanese market. Learn more at hashimedia.com
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Links from Guest Appearance:
Linkedin | COVUE
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Show Notes:
00:00 Introduction
01:38 Import Regulations in Japan
06:45 PSE and Power Electrical Safety
08:08 What was the Catalyst?
10:24 Foreign Sellers
12:58 Import Compliance in Japan
17:40 Phases of Regulations
21:32 Tariffs
24:03 Import Compliance for Food Products
31:18 Import Compliance for Beauty Care Products
35:46 Marketing Label and License
38:14 Strategies for Ensuring Compliance
39:56 Technology and Compliance
43:18 Solving Problems Involving Import Compliance
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The Japan Scalers Podcast is produced by our companies Scaling Your Company & Launch LabScaling Your Company offers several services
Scaling Your Company : 1 on 1 advisory on sales, marketing, management
Scaling Your Sales : Courses to increase your sales in Japan.
Scaling Your Marketing : Creating websites in English or Japanese + SEO + MEO
Launch Lab : Japan Incorporation Services
Discover how Launch Lab can simplify your journey and fuel your growth in Japan : https://launch-lab.jp/
---
Send in a voice message:
https://podcasters.spotify.com/pod/show/scalingjapanpodcast/message

Apr 27, 2024 • 51min
Japan Scalers | Episode 4: Scaling YouTube in Japan with David Macdonald
This is the fourth episode of our new series Japan Scalers. In this series, we will only interview guests who have surpassed 100 million yen in revenue annually. We have many interesting guests lined up for the upcoming episodes so make sure to follow us on social media and stay up to date with the podcast.
In this fourth episode, we are delighted to welcome David Macdonald, founder and CEO of DJMAC. His company specializes in corporate consulting and advisory, particularly in global and intercultural business challenges, drawing upon his extensive experience at Docomo, Disney, and YouTube, as well as his role as an outside director at KADOKAWA Corporation.
Join us as David shares his journey as one of YouTube's early executives in Japan and Asia, and how he led the team that expanded the creator economy in the region. Starting with just 5 team members, David grew it to over 50 in 5 years, benefiting tens of thousands of YouTubers and businesses.
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This Episode is brought to you by Hashi Media, your agency for doing influencer marketing in Japan. They have helped major brands like Asus, Subway, and Alibaba, but they have also helped smaller companies with their social media and influencer marketing in Japan for both the foreign population and the Japanese market. Learn more at hashimedia.com
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Show notes:
00:00 Introduction
1:26 What is the “Creator Economy”?
2:38 Competitive Advantage
3:17 Stage 1 and the History of Youtube in Japan
7:25 Localization of the Market
10:12 Talent Scouting Youtubers and Partners
16:05 Tips on Getting Partners on Board
19:07 The Turning Point of Youtube
28:35 Importance of Localized Content
34:40 Who are the Right People to Hire?
37:22 What Defines Stage 2?
41:46 Challenges of Youtube
47:55 Takeaways from the Interview
49:08 What’s Next?
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Links from Guest Appearance :
Linkedin | DJMAC
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Exciting News for Getting More Sales in Japan !!
We are thrilled to launch our live cohort course: "Mastering Sales Decks for the Japanese Market" hosted by Tyson Batino.
This online program is for CEOs and sales professionals eager to enhance their sales pitches and improve their chances of securing meetings with Japanese corporate decision-makers.
https://scalingyourcompany.com/salespamphlet/
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Send in a voice message:
https://podcasters.spotify.com/pod/show/scalingjapanpodcast/message

Apr 20, 2024 • 59min
Japan Scalers | Episode 3: Scaling Arigato Travel in Japan with Elizabeth Anne Kyle
This is the third episode of our new series Japan Scalers. In this series, we will only interview guests who have surpassed 100 million yen in revenue annually. We have many interesting guests lined up for the upcoming episodes so make sure to follow us on social media and stay up to date with the podcast.
In this third episode, Elizabeth Anne Kyle shares her journey of growing Arigato Travel from its humble beginnings as a cooking class to becoming an prominent inbound tourism company in Japan. As the founder and CEO of a company with over 500 trained guides and is the #1 Culinary Tours Company in Japan, she reflects on her experiences as a solopreneur and how her vision turned into a successful tourism business. Join us as we delve into Elizabeth's story to discover how she turned her passion into a successful venture, enriching guests' experiences with profound and unforgettable experiences.
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This Episode is brought to you by Hashi Media, your agency for doing influencer marketing in Japan. They have helped major brands like Asus, Subway, and Alibaba, but they have also helped smaller companies with their social media and influencer marketing in Japan for both the foreign population and the Japanese market. Learn more at hashimedia.com
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Show notes:
00:00 Introduction and about Arigato Travel
03:59 Target market & competitive advantage
07:56 Stage 1
12:28 : Challenges & Solution in Stage 1
19:33 : Advantages for a foreigner in Stage 1
32:41 Adapting your personality to the business
34:47 Stage 2 (going from food tour to full plan inbound)
40:51 Importance of a good Internship program for a business
44:15 Having good accounting in Stage 2
49:10 Challenges during the pandemic
54:51 How to maintain service quality as you scale
57:42 What's next for Arigato Travel?
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Links from Guest Appearance :
Linkedin | Arigato Travel
---
Exciting News for Getting More Sales in Japan !!
We are thrilled to launch our live cohort course: "Mastering Sales Decks for the Japanese Market" hosted by Tyson Batino.
This online program is for CEOs and sales professionals eager to enhance their sales pitches and improve their chances of securing meetings with Japanese corporate decision-makers.
https://scalingyourcompany.com/salespamphlet/
---
Send in a voice message:
https://podcasters.spotify.com/pod/show/scalingjapanpodcast/message

6 snips
Apr 13, 2024 • 55min
Episode 69: E-Commerce Websites and Platforms in Japan Part 1 with Scott Scofield from COVUE
Join Scott Scofield, CEO of COVUE, as he delves into the world of e-commerce in Japan. Explore the challenges and restrictions of opening accounts on Rakuten and Amazon. Gain insights into loyalty point systems, Yahoo Shopping, and the ease of creating accounts. Discover key strategies for success in the Japanese e-commerce market.

9 snips
Apr 1, 2024 • 48min
Episode 68: Building a Community in Japan with Takuo Urushihara from Venture Cafe
In this episode of the Scaling Japan Podcast, we welcome Takuo Urushihara, who serves as the Program Manager (international) for Venture Café Tokyo. Recommended by acquaintances for his expertise in community building, Takuo has spearheaded the growth of Venture Cafés, initially beginning with events in Tokyo and expanding to numerous other cities across Japan and throughout Asia.
His efforts have successfully attracted both Japanese locals and foreigners to participate in their events, showcasing the inclusive nature of their initiatives. In this podcast, Takuo discusses communities that exist in Japan, what Japanese and Foreign guests seek from venture cafes, and insights on building a community!
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This Episode is brought to you by Hashi Media, your agency for doing influencer marketing in Japan. They have helped major brands like Asus, Subway, and Alibaba, but they have also helped smaller companies with their social media and influencer marketing in Japan for both the foreign population and the Japanese market. Learn more at hashimedia.com
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Links from Guest Appearance:
LinkedIn
Venture Cafe Tokyo
Venture Cafe Tokyo - Events
Show Notes:
00:00: Introduction
3:31: About CIC and venture cafes
7:35: What type of communities exist in Japan?
14:42: The concept of "online salon" communities in Japan
19:03: What do both Japanese and Foreign guests seek from venture cafes and start-up events in a multicultural community?
27:28: What do both Japanese and Foreign guests seek from venture cafes and start-up events in a Japanese community?
29:52 Insights on building the core group of a community
42:19: Networking culture in Japan vs. America
45:10: Tips for growing your community
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Coaching with Tyson
Looking to take your business to the next level? Let our host Tyson Batino help you scale your business from $100,000 to $10,000,000 dollars with his coaching and advisory services.
Visit here to learn how he can help
---
Send in a voice message:
https://podcasters.spotify.com/pod/show/scalingjapanpodcast/message

Mar 23, 2024 • 58min
Japan Scalers | Episode 2: Scaling Häagen-Dazs in Japan with Bela Schweiger
This is the second episode of our new series Japan Scalers. In this series, we will only interview guests who have surpassed 100 million yen in revenue annually. We have many interesting guests lined up for the upcoming episodes, so make sure to follow us on social media and stay up to date with the podcast.
In this second episode, Bela Schweiger will share his story as an expert in scaling Häagen-Dazs. With an impressive track record including collaborations with major brands like The Coca-Cola Company, Nokia, General Mills, and L’Orèal, Bela shares his knowledge into spearheading the transformation of Häagen-Dazs in Japan and pioneering AI-driven ESG solutions for the Japanese market. Join us in today's episode as we look into Bela's experiences with innovative strategies and strategic partnerships that drove the successful revamp of Häagen-Dazs, imparting valuable lessons for businesses in the Japanese market.
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This Episode is brought to you by Hashi Media, your agency for doing influencer marketing in Japan. They have helped major brands like Asus, Subway, and Alibaba, but they have also helped smaller companies with their social media and influencer marketing in Japan for both the foreign population and the Japanese market. Learn more at hashimedia.com
---
Show notes:
00:00: Introduction
02:14: What type of companies do you typically help to expand the Japanese market?
11:05: Advice on scaling your business and brand in Japan
14:50: About Häagen-Dazs coming into the Japanese market
24:40: About innovation and new product development
31:32: What was the situation when Häagen-Dazs first brought you in?
35:46: Dynamic change in Häagen-Dazs Japan
39:22: Brainstorming and its role in scaling up your business
45:10: Case Study of Costco Japan wanting a product due to a Korean Manga
46:32: Problems faced with Häagen-Dazs
49:28: Overcoming problems through the use of vending machines
53:05: Secret to scaling
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Links from Guest Appearance :
Linkedin | Life-Lab
---
Exciting News for Getting More Sales in Japan !!
We are thrilled to launch our live cohort course: "Mastering Sales Decks for the Japanese Market" hosted by Tyson Batino.
This online program is for CEOs and sales professionals eager to enhance their sales pitches and improve their chances of securing meetings with Japanese corporate decision-makers.
https://scalingyourcompany.com/salespamphlet/
---
Send in a voice message:
https://podcasters.spotify.com/pod/show/scalingjapanpodcast/message

Mar 16, 2024 • 40min
Japan Scalers | Episode 1: Scaling One Coin English with Tyson Batino
In this podcast, Tyson shares how he scaled One Coin English from scratch with unbeatable pricing and strategic locations. He discusses overcoming trust hurdles, teacher recruitment, and promotional challenges. Tyson emphasizes team resilience, timing advantages, and transitioning from founder to business leader for growth.

Mar 9, 2024 • 50min
Episode 67: Marketing Agencies in Japan Part 2 with Robert Purss
In this episode of the Scaling Japan Podcast, we welcome once again Robert Purss, Founder and Managing Director of McLaren Group. Following our discussion in Part 1, we will explore the ways to find the right marketing agency for your company. This includes paying for and evaluating pitches from agencies, when you should ask for a second-round pitch, and how to structure your contract and scope of engagement.
Here's the link for those who missed part 1 : https://scalingyourcompany.com/marketing-agencies-in-japan-part-1-with-robert-purss/
Links from Guest Appearance:
LinkedIn
McLaren Group Marketing
Marketing Agencies Presentation Slides
Show Notes:
01:59 Recap for Part 1
09:55 How to find the right agency?
16:39 Paying for a marketing pitch from different agencies
19:30 Developing a brief for the agencies
24:37 At what contract level is fair to ask for two rounds?
28:12 How to evaluate a marketing agency / freelancer?
31:37 Contract and Scope of Engagement
33:20 How to Structure Payment Expectations
38:55 How to work smoothly with a marketing agency?
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Coaching with Tyson
Looking to take your business to the next level? Let our host Tyson Batino help you scale your business from $100,000 to $10,000,000 dollars with his coaching and advisory services.
Visit here to learn how he can help
---
Send in a voice message:
https://podcasters.spotify.com/pod/show/scalingjapanpodcast/message

Mar 2, 2024 • 54min
Episode 66: PR & Media in Japan with Momoka Ebi from Redhill
In this episode of the Scaling Japan Podcast, we welcome Momoka Ebi, an accomplished professional specializing in PR, sales, and marketing. At Redhill Japan, Momoka oversees key client management while driving sales, human resources, and marketing initiatives. With Redhill's rapid growth since 2014 and its presence in 22 countries across Asia, Momoka emphasizes the firm's focus on providing comprehensive PR solutions to both foreign companies entering Japan and Japanese firms expanding globally. This episode touches on topics of Redhill’s role in helping companies in Japan, PR localization, working with traditional media in Japan, and many more. Listen in to get to know more about PR in Japan!
Links from Guest Appearance:
LinkedIn
Redhill
00:00: Introduction
1:20: About Redhill Japan
1:45: How does Redhill help companies in Japan?
2:06: What type of clients does Redhill have?
3:02: What is PR?
4:23: Difference between PR and marketing
7:11: How can PR be beneficial for doing business in Japan?
11:40: How does Japanese culture affect the way you do PR?
15:55: What are some common pitfalls that companies make in doing their PR?
18:44: Impact of Social Media in PR
21:05: Differences between the Japanese and foreign media landscape?
23:31: The dominance of traditional media in Japan despite social media
25:02: Insights in working with traditional Japanese media
25:56: Role of press clubs in Japan
37:38: Can other non-conventional journalists participate in press clubs?
29:13: Key components of a successful PR strategy in Japan
38:17: Further insights on localization in Japan
40:06: Role and importance of influencers and celebrity endorsements in Japan as a foreign brand
42:48: Insights on event planning and management in Japan
43:38: Unique points in terms of customer service
46:21: What does a PR agency actually do?
47:26: Exploring PR Agency support for media presence
52:31: Emerging trends in 2023 and 2024
Coaching with Tyson
Looking to take your business to the next level? Let our host Tyson Batino help you scale your business from $100,000 to $10,000,000 dollars with his coaching and advisory services.
Visit here to learn how he can help
---
Send in a voice message:
https://podcasters.spotify.com/pod/show/scalingjapanpodcast/message

Feb 21, 2024 • 42min
Episode 65: JETRO Startups Support in Japan with Yusuke Kaga and Will Ferguson
In this episode of the Scaling Japan Podcast, we welcome Kaga Yusuke from JETRO's Startup Support Division and Will Ferguson, an expert in international startup growth. We explored JETRO's role in aiding Japanese and foreign startups, uncovering case studies and tips for navigating the Japanese market. We will also discuss JETRO plans for 2024 to support startups, like their Techstars Accelerator program. This episode is perfect for those who wish to propel their startup journey in and out of Japan.
Links from Guest Appearance:
LinkedIn - Yusuke Kaga
LinkedIn - Will Ferguson
JETRO Startup Scouting Service
Show Notes:
(00:00): Introduction
(4:39): What ministry is JETRO a part of?
(5:13): JETRO’S expanding role in startups
(7:06): JETRO’s unique support system
(11:04): How does JETRO help Japanese startups?
(14:49): Japanese case studies and tips for Japanese companies and startups
(23:20): How does JETRO help foreign startups?
(27:04): Tips for foreign companies entering Japan
(31:35): Additional information on how to help foreign startups or Japanese companies
(33:52): JETRO’s plans in 2024
(37:59): Application period for Techstars Accelerator
(39:48): Connecting with JETRO: How can companies connect with Will and Yusuke?
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The Japan Scalers Podcast is produced by our companies Scaling Your Company & Launch LabScaling Your Company offers several services
Scaling Your Company : 1 on 1 advisory on sales, marketing, management
Scaling Your Sales : Courses to increase your sales in Japan.
Scaling Your Marketing : Creating websites in English or Japanese + SEO + MEO
Launch Lab : Japan Incorporation Services
Discover how Launch Lab can simplify your journey and fuel your growth in Japan : https://launch-lab.jp/
---
Send in a voice message:
https://podcasters.spotify.com/pod/show/scalingjapanpodcast/message