Check out this episode of Board Chats here on Private Club Radio, brought to you by our friends Concert Golf Partners, where Chris Laver shares how his team engaged with Concert Golf to rejuvenate The Club at Pasadera. Learn about the trust placed in Concert Golf Partners to enhance the club's facilities and services without losing its cherished traditions and personality. This episode is a deep dive into the balance of innovation and tradition in club managementClick here to learn more about how Concert Golf can help your club or to set up a confidential call with Peter Nanula!Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Celebrate 10 years of CMAA Communications Summit with Jackie Singleton and industry pros. Discover how club communications evolved from basic tasks to member engagement focus. Learn about leveraging data-driven strategies and private social platforms for club connectivity.

Join marketing guru Jay Schwendelson as he shares insider tips on crafting catchy email subject lines and personalizing messages for private clubs. Learn about the art of email pre-headers, the importance of exceptional customer service, and upcoming virtual conferences for enhancing email strategies.

In this podcast episode, we dive into Ed Gaskell's remarkable journey of career transformation following Hurricane Katrina. As the General Manager of the Southern Yacht Club, Ed shares his transition from owning a tennis club to leading a historic yacht club under a board of directors. He discusses how the hurricane reshaped his career, pushing him into roles demanding greater collaboration and shared leadership.Join us to learn how Ed navigated from managing a small tennis facility to overseeing large-scale operations at prestigious clubs, including Bocage and the Southern Yacht Club. He reveals key strategies in staff management, scaling operations, and enhancing club services, particularly in food and beverage, and the adoption of new communication technologies. Through Ed's experiences, listeners will gain insights into the complexities of managing major events and the evolution of club management in a post-disaster context, offering a behind-the-scenes look at leading one of the most renowned yacht clubs on the Gulf Coast.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Denny Corby chats with Billy Panagiotopoulos, General Manager of the Country Club of Darien, about transforming their employee lounge into a space that creates a community where every staff member feels valued. They discuss the lounge’s role in boosting team morale and member experiences through music, branding, and healthy eating options. The episode shares insights on enhancing workplace culture, balancing professional dedication with family life, and integrating club values into daily operations. It also highlights the strategic HR investments and empathetic understanding that have fueled a cultural renaissance within the club, alongside a personal story that redefines family and professional recognition.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

PGA professional David Kent shares insights on the $12 million golf course upgrade, focusing on enhancing member experience with new dining and social areas. The discussion includes balancing tradition with modern amenities and the importance of staff training in maintaining club culture.

Ever wondered how club managers navigate the choppy waters of significant renovations while keeping their cool? That's exactly what we uncover with Josh Paris, whose recent triumph in a club overhaul is nothing short of a masterclass in leadership. I may have lost to Josh in our poker game at the CMA conference, but I won valuable insights into the complex art of club renovations, learning how to juggle historical preservation with modern enhancements. From addressing supply chain headaches to expanding historical structures, we discuss the secrets to managing member expectations and keeping the club's heart beating during construction.Sure, we all know communication is key, but how do you craft messages that hit the right note when bulldozers are your backdrop? Josh walks us through the tactics that kept his members engaged and informed, all while the club's facelift was in full swing. We chat about the "escalating staircase of confrontation" and how to step up your game when faced with the inevitable challenges of project management. Wrapping things up, I extend a heartfelt thanks to Josh for the wisdom shared and remind our listeners to keep those likes and shares coming—your support is the foundation of our community, just as solid planning and communication are the pillars of successful club renovations.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Join us on a culinary voyage with Diana DeLucia, the visionary behind Golf Kitchen, as we uncover the gourmet dining revolution in golf clubs. From the inception of Golf Kitchen to the innovative strides clubs are taking to elevate their culinary reputation, this episode explores the quest for excellence transforming the industry. Discover the behind-the-scenes magic of evolving club kitchens, international culinary exchanges, and the future of talent in the private club culinary scene.

When Kathy first stepped into the bustling lobby of her New York internship, she couldn't have known it would be the launchpad for her illustrious career in club management. Now, with years of experience under her belt, she joins us to share her extraordinary journey—it's a tale rich with the wisdom of mentorship, the juggling act of work-life balance, and the strategic finesse required to lead not just one, but two vibrant club chapters. Kathy's candid narrative offers a roadmap for navigating the complexities of a profession that intertwines service, leadership, and community.Kathy gives us the inside scoop on the highly anticipated Midwest Regional Education Forum slated for 2025. With a legacy of connecting industry professionals since 2008, this event shines as a beacon for general managers and mid-managers, especially for those who may miss out on larger conferences. Whether it's through enthralling success stories or practical advice on embracing innovation, this episode is an essential listen for anyone invested in the future of club management.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Join us as Nardimar Koch, GM of Glen Oak Country Club, shares her inspiring journey from the Puerto Rican mountains to the heights of finance and club management in Northeastern Pennsylvania. From Glenmaura, Ohoopee Match Club, to now Glen Oak Country Club.Discover how mentorship, resilience, and embracing her cultural identity played pivotal roles in her ascent. Get an insider's look into the exclusive world of private clubs and the challenges of leading with integrity and innovation in a traditionally male-dominated field.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin