Private Club Radio Show

In this episode, we’re joined by Jim Miller, PGA, CCM, General Manager at Sonnenalp Club, who takes us on a journey through his remarkable career in the private golf and country club industry. From his early days as a back waiter to his current role as a leading club manager, Jim’s story is a testament to the power of varied experiences and the invaluable role of mentorship. His unique career path, which includes roles as a line cook and head golf professional, has equipped him with a diverse skill set that’s crucial for maintaining smooth operations and fostering effective communication across all departments.Jim's insights reveal how his multifaceted background enables him to navigate the complexities of club management with ease, ensuring that every aspect of the club runs like a well-oiled machine. He shares how these experiences have not only shaped his leadership style but have also instilled in him a deep understanding of the importance of teamwork and collaboration. This episode is more than just a discussion on club management—it’s a compelling narrative on the value of a well-rounded career and the profound impact of mentors who guide you along the way. Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Discover how to transform your leadership approach and create a positive work culture with insights from Maggie Berrigan, the dynamic Beach Club Manager at Westchester Country Club. Maggie dives into her fascinating career journey, sharing stories from her early days in restaurants and private clubs to her time at Augusta National Golf Club during the iconic Masters Tournament. You'll learn how her decade-long commitment to teaching yoga has profoundly influenced her management style, enabling her to maintain focus and calm in even the busiest times.Maggie’s approach to leadership and mentorship is nothing short of inspiring. She believes in fostering a welcoming and supportive environment, especially when mentoring high school and college-aged staff. Listen as she discusses her strategies for shaping young employees into conscientious and capable individuals, emphasizing the importance of leading by example. Maggie provides invaluable advice on the significance of mental health, staying grounded, and ensuring that her team feels both valued and motivated.If you're curious about innovations in club management, this episode is packed with fascinating insights. Maggie shares details about the enhanced culinary programs at the club, the focus on healthier food options, and the robust employee recognition initiatives that boost morale. From managing the high-energy environment of a beach club during peak times like the 4th of July, Maggie offers a comprehensive look at how positive leadership and wellness are transforming the hospitality industry. Tune in for a captivating conversation that promises to leave you inspired and equipped with practical tips for your own leadership journey. Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Gain exclusive insight into how thorough background checks prevent problematic individuals from infiltrating elite circles with Dan Klemek, Director of Operations at Kennis / MembervettingDan shares his journey from aspiring federal agent to spearheading comprehensive investigations that safeguard club communities and reputations.Brace yourself for some astonishing revelations as we dive into the complexities of uncovering hidden histories, from shocking affiliations to forgotten social media posts. Our conversation touches on the evolution of social media and the surprises that arise during membership screenings, illustrating the delicate balance between thorough vetting and unexpected findings.Discover the permanence of online actions and the dual lives people lead as we delve into online investigations and personal profiles. From ghost accounts to anonymous platforms, Dan reveals how the hidden sides of individuals are exposed. Hear stories of secret accounts, such as a police chief's racist posts, and the impact of uncovering relentless online complainers. This episode underscores the value of detailed background checks in maintaining club harmony and preventing disruptions, showcasing the critical role of these investigations in protecting the club's community. Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

A behind the sceens look at achieving the prestigious Certified Club Manager (CCM) designation with insights from industry professionals Stephanie Peters, James Creamer, and Corey Melroy. Their stories of dedication, perseverance, and collaboration offer valuable lessons for anyone aiming to advance their career in the private golf and country club sector. They recount their journey, including the rigorous preparation process and the profound benefits that come with this professional milestone.Listen to how professional development courses like BMI create unexpected bonds and lifelong friendships. Our guests share personal anecdotes about how their career paths intertwined and the importance of networking, mutual support, and resilience, especially during the challenges posed by the COVID-19 pandemic. The camaraderie and shared experiences provide a compelling narrative on the power of professional relationships in achieving career goals.For those aspiring to earn their CCM certification, this episode serves as a rich resource of practical advice and inspiration. Learn from Corey, James, and Stephanie as they offer tips on diligent study habits, the importance of forming supportive relationships, and embracing the journey with a positive mindset. This episode is not just about certification; it’s about fostering a culture of continuous growth, professional development, and community within the private club industry.  Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

In our latest episode with Sarah Mueller, an emotional intelligence expert, trainer, and coach, reveals her own transformative journey from burnout to balance. Learn how emotional intelligence can be a game-changer, helping you address emotional baggage, live authentically, and challenge those deep-seated beliefs that lead to overworking and neglecting self-care.We also tackle the prevalent issue of burnout among private club managers who are often caught in the relentless cycle of pleasing others. Sarah and I discuss how recognizing the signs of burnout—such as exhaustion and lack of fulfillment—can be the first step toward taking radical responsibility for your life. By embracing mindfulness, intentional responses, and building a habit of gratitude, you can realign with your true self, rediscover joy, and ultimately enhance your leadership energy to positively impact your team and club members. Don't miss this enlightening conversation that combines emotional intelligence with practical strategies for a more balanced and fulfilling life.Pick up Sara's book, The Balanced Life Blueprint, HERE Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

What if starting as a 15-year-old valet without a driver’s license could lead to becoming the General Manager of a prestigious golf and country club? Join us as we unravel the incredible journey of Joe Smith on the Private Club Radio Show. Joe's story is a masterclass in leadership, perseverance, and the value of continuous learning. We'll also hear from Joe Smith, whose rapid ascent from parking cars to managing food and beverage services underscores the transformative power of dedication and attention to detail.Navigating professional achievements and personal challenges is no small feat, especially when faced with a company bankruptcy during a financial crisis or family health crises.  We discuss the fluidity of work-life balance and how accepting life's inherent imbalance can lead to better harmony, drawing on advice from endurance coaches and personal anecdotes.As member expectations evolve, so too must club management practices. We explore how creativity in hiring, offering diverse activities, and extensive renovations can invigorate a nearly 40-year-old golf club. From a $5.5 million golf course overhaul to an ambitious clubhouse renovation, this episode highlights the necessity of adaptability and continuous learning in the ever-changing landscape of club management.  Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Ever wondered what it's like to navigate the high-octane world of hospitality while battling personal demons? Joe Mendez, CMAA chair, joins us to share his raw, unfiltered journey through addiction and sobriety within the hospitality industry. Joe gives a candid account of his experiences and the urgent need for open conversations and support networks.Joe's path to becoming a renowned figure in hospitality is anything but conventional. Initially an accounting major and auto mechanic, a chance restaurant job ignited his passion for the industry, prompting a major career shift. Joe's story is one of resilience and transformation, underscoring the power of networking, lifelong friendships, and the vital role of CMAA events in shaping his professional journey. His return to Las Vegas as a CMAA chair—a full-circle moment from his first industry conference—highlights the importance of community and support in navigating this challenging field.The conversation doesn't stop at personal stories. We zero in on actionable steps for fostering a more compassionate workplace, such as the creation of a sober support group for club managers. From LinkedIn posts to real-world meetings, Joe's initiative has provided a lifeline for many. We also explore alternative ways to support colleagues, like thoughtful non-alcoholic gifts, and emphasize the importance of mental health awareness. Join us for a powerful discussion that aims to transform how the hospitality industry addresses addiction and mental health challenges. Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Ever wondered how private clubs maintain their exclusivity and reputation? This episode promises to uncover the secrets behind effective member vetting practices with UK investigative journalist Seth Thevoz and member vetting expert Paul Dank. We kick off by contrasting club management practices between the US and Europe, focusing on the invaluable role of thorough background checks and the influence of data protection laws. Our guests share captivating insights into the challenges UK club managers face when seeking guidance from American conventions, all while navigating the more informal nature of their local associations.Join us as we dive deep into the essentials of member vetting, crucial for preserving a club’s integrity and harmony. Seth shares international anecdotes from London, while Paul highlights the significance of meticulous vetting processes to prevent future issues. We tackle the complexities of expelling controversial members and the difficulties in gathering reliable information, particularly for international applicants. Gain a better understanding of how clubs in different regions approach governance and member vetting to maintain their esteemed reputations.In this comprehensive episode, we also explore the evolving dynamics of club membership vetting. Learn about the importance of distinguishing vetting from recruiting functions, and the necessity of robust data retention policies to protect sensitive information. We delve into the role of Open Source Intelligence (OSINT) in modern investigative practices, drawing parallels with academic research methods. Whether you’re a club manager or simply intrigued by the mechanisms of exclusivity, this episode is packed with valuable insights and practical advice. Don't miss out on this thorough exploration of club governance and member vetting practices across continents! Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Ever wondered how to effectively manage a board that frequently changes members? This episode takes you through tried-and-true methods for building robust relationships with board members, featuringRyan Doerr, President of Strategic Club Solutions. Ryan brings his expertise to our discussion, sharing practical strategies for thorough preparation, managing up, and engaging key stakeholders like the president and executive committee. Learn why boards often fall into the trap of micromanagement and how tools like the RASCI matrix can demystify roles and responsibilities, ensuring smoother operations and stronger governance. We also delve into the delicate balance of confidence and humility in leadership, drawing from Ryan’s extensive experience to provide actionable advice for any leader looking to strengthen their approach.We wrap up with insights into strategic planning, proper onboarding of board members, and the importance of internal PR campaigns to secure member support for significant projects. For more of Ryan's expertise and to learn about the RACI Matrix, head over to strategicclubsolutions.com or connect with him on LinkedIn. Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

Starting his career as a busboy and climbing to become a key leader in the private club industry, Jay Hingsbergen, the General Manager of the University Club of Cincinnati, shares his incredible journey and the invaluable lessons he has learned along the way. We dive into the resurgence of city clubs and the intricate art of creating successful programming that captivates members, emphasizing the importance of mentorship and long-term dedication in this unique field.Jay brings fresh insights into navigating leadership roles within longstanding institutions. Discover how he blends modern trends and technological advancements to attract a younger crowd while maintaining a cost-efficient operation. From enhancing social offerings with top-tier sommeliers and mixologists to leveraging a fractional economy for specialized professional services, Jay reveals how external expertise can revolutionize the member experience and foster internal staff development. This episode is packed with actionable strategies and real-life examples.  Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin