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Private Club Radio Show

Latest episodes

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Mar 22, 2024 • 15min

334: CMAA 2024 World Conference Recap & Review

Join me for a personal recap of the CMAA World Conference in Vegas! Through my eyes, explore the essential takeaways on hospitality, leadership, and the latest industry trends. I found this event to be a treasure trove of learning and networking opportunities. It's not just about the sessions; it's about the personal connections and insights that can shape our careers. Let me guide you through my experiences, highlighting the moments and knowledge that stood out. Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin
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Mar 18, 2024 • 39min

333: Serving Success in Tennis Leadership w/ Ed Shanaphy

This epiosde Ed Shanaphy from Beyond the Baselines Consulting and Management Group, dives into the tennis club outsourcing world. We're going to talk about how hiring experts can make clubs run better and give members a great time. Ed, who has worked in New York and Europe, will share his thoughts on managing clubs differently in these places. In this episode, we explore how private clubs in the US and UK balance old traditions and new ideas. We'll discuss how American clubs are doing great by focusing on family services, and Ed will share stories about the classy yet welcoming British club scene. We'll also talk about how clubs can grow their membership by being smart in how they communicate and present themselves.We'll look at how the hospitality world is changing after COVID, especially in hiring and creating new activities. We'll talk about the benefits of mixing experienced staff with new, energetic people, forming a mentorship that leads to top-notch service. To wrap up, we'll brainstorm some exciting activity ideas to keep club members interested and active. This episode is perfect for club managers, tennis enthusiasts, or anyone who likes talking about smart strategies.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin
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Mar 10, 2024 • 42min

332: The Unwritten Melody of Club Culture w/ Ira Berkowitz

From strumming the sax to steering a country club, my guest Ira Berkowitz plays the melody of an unconventional career shift that'll tune your interest to the harmonies of club management. Together, we chat through the corridors of Springford Country Club, bouncing from laughter to lessons learned, revealing an industry that harmonizes tradition with innovation. Our conversation waltzes through the evolving fairways of golf club culture, where the character of clubs like Meadowlands and Springford emerges from the unique blend of location, leadership, and a century's worth of stories. We'll explore how the pandemic played a disruptive riff, yet led to inventive refrains in operations and member engagement. Discover how a club's spirit endures, even when the tempo of tradition meets the upbeat demands of modernization.And as the final note of our symphony, we muse on the pivots and pirouettes that have shaped private club operations in the wake of COVID-19. From adapting event spaces to the symphonic shift in member preferences, these tales from the clubhouse resonate with the creative cadence of industry pros. So, tune in and let the concerto of club insights and personal anecdotes enrich your understanding of the private club world.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin
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Mar 6, 2024 • 29min

331: Joe Trauger NCA Update March 2024

Unlock the secrets behind the private club industry's immense contribution to economic vitality as I, Denny Corby, host an intriguing session with Joe Trauger, the mastermind at the helm of the NCA. Together, we'll venture through the findings of a pivotal economic impact study that casts a spotlight on how golf, city, yacht, athletic, and military clubs are not merely leisure spots but significant players in bolstering local economies. Expect to gain unique insights from industry heavyweights like Jim Butler at the National Club Conference, and understand the intricacies of local property taxes, job creation, and the ways these prestigious establishments are enhancing real estate values. Our dialogue also navigates the less-traveled roads of current legislative landscapes, revealing how the twists and turns of government policy are shaping the future of private clubs. Personal tales from my recent jaunts to illustrious club events, including the forward-thinking Middle B Innovation Kitchen, set the stage for an exploration of political pressures and regulatory challenges. Get ready to discover how topics such as the independent contractor rule and the overtime debate could influence the private club sector and what this means for you, whether you're an industry professional or an enthusiast of the exclusive club scene.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin
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Mar 4, 2024 • 41min

330: Educating & Entertaining w/ NCA's John Good

Ever had the pleasure of attending an event that felt like it was curated just for you? Join us as we sit down with John C. Good, the brain behind the National Club Association's (NCA) bespoke events and member engagement. John opens up about the upcoming NCA conference, which is set to redefine networking for private club leaders through intimate, meaningful interactions. The discussion traverses his intriguing history in music management and how those rhythms play into crafting community-focused events that hit all the right notes for professionals at every level.From the hallowed halls of the Washington Performing Arts Society to the soulful nights at Blue's Alley, our guest shares his symphony of experiences in the arts and entertainment sector. We trace John's musical journey, touching on the balance between commercial success and artistic integrity. We take a behind-the-scenes look at the multifaceted roles of executive leadership within professional organizations, and a sneak peek at what's lined up for the NCA conference. From sessions on innovative kitchen technology to the prestigious Excellence in Club Management Awards, we explore the unique blend of education and celebration set to unfold. Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin
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Feb 28, 2024 • 21min

329: Board Chats: The Business of Bunkers w/ Chris Coen, Glen Oaks Country Club

In this episode, of Board Chats, presented by our friends Concert Golf Partners.  We dive into the world of golf management with insights from Chris Cohen, Director of Agronomy at Glen Oaks Country Club. We explore the staffing challenges unique to the golf industry and share effective strategies for attracting and retaining dedicated employees. Highlighting the positive impact of ownership changes, we discuss how Concert Golf Partners supports career development across its network of clubs. Listen in to learn about the delicate balance of maintaining a club's heritage while guiding it towards a successful future.Chris sheds light on career opportunities in golf agronomy often missed by many, illustrating how Concert Golf Partners respects the individuality of each club while making smart improvements. This episode reveals the vast potential within golf management for both industry veterans and newcomers. Discover how to enhance a club's financial and operational performance, blending passion for golf with professional growth. Tune in for a deep dive into the industry's core, where love for the game and career aspirations align.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin
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Feb 26, 2024 • 38min

328: Heroes, Biographies, and the Irish Experience w/ John McCormack CCM

This episode brings us right into the heart of club life, from an eye-opening encounter with a mafia incident to the magic of transforming club events with humor and illusion. We're joined by industry expert John McCormack, CCM from Club Benchmarking EMEA, who sheds light on how the best clubs innovate while honoring their traditions and fostering a sense of belonging among members.Dive into stories of serendipity and inspiration, from a life-changing job offer in the Caribbean to the insights gained from reading biographies. This journey through tales of unexpected friendships and pivotal career moments underscores the value of seizing opportunities and the transformative power of education in club management.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin
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Feb 19, 2024 • 44min

327: A Story of Service, Strategy, & Success w/ Randy St. John CCM, CCE

Catch our talk with Randy St John, GM/COO of the Tuxedo Club, as he shares insights from his journey in hospitality, from nearly selling cars to leading one of the top clubs. He highlights the importance of treating staff well and how it boosts member satisfaction. We'll cover:Tackling the pandemic at the Tuxedo Club, including creative solutions like a youth camp and expanding racquet sports.Balancing the club's history with modern updates, like adding electric car chargers.Leadership strategies, including being transparent in decision-making and managing club and board challenges.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin
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Feb 14, 2024 • 56min

326: Board Chats - Crafting The Perfect Survey w/ Gary Eversole

Gary Eversole, a club management pro with 30 years of experience, discusses the importance of member feedback through surveys for club success. He highlights the impact of social media on club interactions and shares tips on crafting effective surveys to understand member opinions better. Tune in to learn how to listen to members and improve your club experience.
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Feb 12, 2024 • 40min

325: Mentorship, Resilience, and Purpose - Digging in w/ Passion Graham, CCM

Imagine starting your career at McDonald's and ending up as the Director of Clubhouse Operations at the prestigious Governors Club. That's the journey Passion Graham, CCM, takes us on, revealing the layers of mentorship, resilience, and the vibrant dance of balancing innovation with tradition. Passion's own ascent underscores the undeniable impact of nurturing guidance and ambition, as we unravel her electrifying narrative and uncover the profound influence a mentor can have on one's professional odyssey.This episode isn't just about climbing the ladder; it's a celebration of the human spirit's capacity to grow and give back.  We also delve into the joy of connecting with the next generation, imparting wisdom to students, and how volunteerism can extend the echo of gratitude far beyond what we initially anticipate. Together with Passion, we honor the ways we can contribute to the tapestry of our industry and communities, connecting the dots between personal advancement and the broader impact on the lives we touch.We wrap up this heartfelt journey by embracing the significance of rekindling personal passions and the art of self-preservation. Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

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