Digital HR Leaders with David Green

This week’s podcast guest is René Gessenich, Head of Strategic Workforce Planning at Novartis, who shares the work that he’s been doing to build a skills operating system for workforce planning at Novartis.In this episode, René and I discuss: Why having a robust skills ontology is so importantHow to incorporate internal and external skills data, in a single skills ontologyNovartis's approach to skills-based workforce planning with some examples of their targeted approachSpecific advice for organisations looking to adopt a skills-based approach to workforce planningSupport for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Charles Jennings, Partner at the 70:20:10 Institute. Charles is a big believer in getting the learning context right by better embedding learning into work, often called informal learning, experiential learning, or real learning. While the 70:20:10 model was designed to promote this approach, many organisations adopting the model are still falling short of the mark. Charles and I dig into this in more detail throughout the episode, with many insights, both from the academic literature and practical case studies from organisations. In this episode, we discuss:How to re-think our traditional conceptions of learning, and better embed up-skilling into daily work and social interactionsFocusing on performance analysis over skills or learning analysis, and how organisations can achieve this with examples from a couple of companiesThe relevance of the 70:20:10 model for learning today and getting L&D teams back on track, thinking about performance and impact instead of viewing learning itself as the end goalSupport for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Melissa Arronte, Employee Experience Practice Lead at Medallia. Melissa started her career in people analytics before the term really even existed and her career has taken her on a fascinating journey where she has become a bonafide expert in employee surveys and continuous listening, two topics that we cover extensively throughout this episode. Throughout this episode Melissa and I discuss:The state of employee experience todayHow to measure the business impact of employee experience and the future of the fieldThe technology buying journey for employee experience leadersContinuous listening in the workplace, the business value, the key challenges and the data sources available beyond employee surveysSupport for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Steve Scott, Managing Director and Global Head of Workforce Management and Analytics at Standard Chartered Bank, talking about the critical importance of developing a data-driven culture in HR, in order for people analytics to deliver sustainable value to the business. Throughout this episode, Steve and I talk about:How the field of people analytics is evolvingBuilding an effective talent marketplace that functions in a hybrid work environmentThe transformation of people analytics at Standard Chartered, to a value adding functionHow to ensure that the field continues to address business challenges and the future of people analyticsThe role of the CHRO and the people analytics leader in developing a data-driven culture for HRSupport for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Thimon De Jong, a social psychologist specialising in the future of human behaviour and the Founder at Whetston. Throughout this episode Thimon and I talk a lot about the psychological impacts of the pandemic on the workforce and discuss the following topics:How organisations and employees confront change during a crisis and taking an experimental approach to hybrid workThimon’s interesting perspective on why asking employees what they want during the crisis itself, might not be the best approachThe reality of COVID being a digital decelerator despite the speed at which companies have gone virtualThe Gen Z workforce and how allowing younger workers to shape the workplace might be more effective than trying to mould the individuals themselves, to meet the expectations of the existing environmentSupport for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast is a special bonus episode where David shares his thoughts on the trends and predictions for HR in 2022. 2021 exposed a growing chasm between employers, who yearn for a return to significant in person based working, and employees, who don’t. This only magnifies the importance of the field of human resources. The pandemic has not only accelerated the future of work, it has accelerated the role of HR too. HR’s journey from an inward looking function, focused on compliance, process, standardisation, and intuition, to an outward looking function, focused instead on skills, products, personalisation, and data, has gathered paced in the last two years and is set to quicken further in 2022. In this episode, David discusses:How HR is orchestrating the shift to hybrid workHow leading companies productised people analytics solutions for employees, managers, and executivesWhy the shift towards a skills-based organisation is transforming the role of HRWhat HR leaders and professionals should do to prepare for the future Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Nerys Mutlow, Evangelist in the Chief Innovation Office at ServiceNow. Throughout this episode Nerys and I discuss: The gap between customer experience and employee experience and Nerys’s perspective on how employee experience is evolvingHow to design an excellent employee experience by thinking beyond personas to individual level wants and needThe relationship between employee wellbeing and productivity, and striking the right balance in particular for hybrid workThe importance of employee listening and experimentation in the hybrid work environmentSupport for this podcast is brought to you by ServiceNow. You can learn more by visiting servicenow.com. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Anshul Sheopuri, Vice-President and Chief Technology Officer at IBM Workforce, talking about one of the key skills for HR professionals at IBM, data literacy. As both a business and technical executive at IBM, working in HR, Anshul shares his views with us on both the strategic and technological future of HR, with a particular focus on the application of artificial intelligence across the field. Throughout this episode Anshul and I discuss:The five pillars of trustworthy AI and HR: transparency, explainability, fairness, robustness, and privacy, as well as examples of trustworthy AI in actionThe applications of AI in HR, that Anshul is most excited about, including the multifaceted recommendation engine that connects IBMers to learning, mentors, job roles, and career opportunities, with skills data as the silver thread that holds it all togetherAnshul’s top tips for HR and people analytics professionals, to deploy AI ethicallyHow to develop a data-driven culture at IBM by celebrating individuals who embody that culture, investing in the right tools and technology to democratise data across the organisation and making it clear which skills are needed, including data literacySupport for this podcast is brought to you by Huler, you can learn more by visiting huler.io. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Patrick Coolen, Global Head of People Analytics, HR Intelligence and Organisational Design at ABN AMRO, talking about his journey, setting up and evolving his people analytics team at ABN AMRO, over the last eight years. 
I have known Patrick, for most of that time and one of the main things that has always stood out to me has been his laser sharp focus on delivering value to the business. Throughout this episode, Patrick and I discuss:His brilliant article written together with his colleague Jaap Veldkamp, 8 Big Ticket Items for People AnalyticsAnalytics for personalisation as well as analytics for value and analytics for evaluationPatrick's journey developing the people analytics team at ABN AMRO over the last eight years, which all started with a focus on advanced analytics and the businessThe excellent work Patrick is doing in employee listening 
Support for this podcast is brought to you by Huler, you can learn more by visiting huler.io. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Nicky Hoyland, CEO, and co-founder of Huler who talks about moving away from defining where work gets done and instead focusing on the task at hand, the ultimate goal we are striving towards, and letting people figure out for themselves the best way to do that. As a self-proclaimed work tech nerd, Nicky talks about the role that workplace tech plays in a new world of work, enabling people to get work done in the easiest simplest way possible, so once again, we can focus on the end goal of business, above all else.Throughout this episode, Nicky and I discuss:How workplace tech has rapidly evolved over the last two years and what to expect of workplace tech, employee experience, and digital wellbeing, moving forwardsHow to set up your hybrid meeting for success How to create a culture of trust in the workplace, which is vital for performanceSupport for this podcast is brought to you by Huler, you can learn more by visiting huler.io. Hosted on Acast. See acast.com/privacy for more information.