Digital HR Leaders with David Green

This week’s podcast guest is Thimon De Jong, a social psychologist specialising in the future of human behaviour and the Founder at Whetston. Throughout this episode Thimon and I talk a lot about the psychological impacts of the pandemic on the workforce and discuss the following topics:How organisations and employees confront change during a crisis and taking an experimental approach to hybrid workThimon’s interesting perspective on why asking employees what they want during the crisis itself, might not be the best approachThe reality of COVID being a digital decelerator despite the speed at which companies have gone virtualThe Gen Z workforce and how allowing younger workers to shape the workplace might be more effective than trying to mould the individuals themselves, to meet the expectations of the existing environmentSupport for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast is a special bonus episode where David shares his thoughts on the trends and predictions for HR in 2022. 2021 exposed a growing chasm between employers, who yearn for a return to significant in person based working, and employees, who don’t. This only magnifies the importance of the field of human resources. The pandemic has not only accelerated the future of work, it has accelerated the role of HR too. HR’s journey from an inward looking function, focused on compliance, process, standardisation, and intuition, to an outward looking function, focused instead on skills, products, personalisation, and data, has gathered paced in the last two years and is set to quicken further in 2022. In this episode, David discusses:How HR is orchestrating the shift to hybrid workHow leading companies productised people analytics solutions for employees, managers, and executivesWhy the shift towards a skills-based organisation is transforming the role of HRWhat HR leaders and professionals should do to prepare for the future Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Nerys Mutlow, Evangelist in the Chief Innovation Office at ServiceNow. Throughout this episode Nerys and I discuss: The gap between customer experience and employee experience and Nerys’s perspective on how employee experience is evolvingHow to design an excellent employee experience by thinking beyond personas to individual level wants and needThe relationship between employee wellbeing and productivity, and striking the right balance in particular for hybrid workThe importance of employee listening and experimentation in the hybrid work environmentSupport for this podcast is brought to you by ServiceNow. You can learn more by visiting servicenow.com. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Anshul Sheopuri, Vice-President and Chief Technology Officer at IBM Workforce, talking about one of the key skills for HR professionals at IBM, data literacy. As both a business and technical executive at IBM, working in HR, Anshul shares his views with us on both the strategic and technological future of HR, with a particular focus on the application of artificial intelligence across the field. Throughout this episode Anshul and I discuss:The five pillars of trustworthy AI and HR: transparency, explainability, fairness, robustness, and privacy, as well as examples of trustworthy AI in actionThe applications of AI in HR, that Anshul is most excited about, including the multifaceted recommendation engine that connects IBMers to learning, mentors, job roles, and career opportunities, with skills data as the silver thread that holds it all togetherAnshul’s top tips for HR and people analytics professionals, to deploy AI ethicallyHow to develop a data-driven culture at IBM by celebrating individuals who embody that culture, investing in the right tools and technology to democratise data across the organisation and making it clear which skills are needed, including data literacySupport for this podcast is brought to you by Huler, you can learn more by visiting huler.io. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Patrick Coolen, Global Head of People Analytics, HR Intelligence and Organisational Design at ABN AMRO, talking about his journey, setting up and evolving his people analytics team at ABN AMRO, over the last eight years. 
I have known Patrick, for most of that time and one of the main things that has always stood out to me has been his laser sharp focus on delivering value to the business. Throughout this episode, Patrick and I discuss:His brilliant article written together with his colleague Jaap Veldkamp, 8 Big Ticket Items for People AnalyticsAnalytics for personalisation as well as analytics for value and analytics for evaluationPatrick's journey developing the people analytics team at ABN AMRO over the last eight years, which all started with a focus on advanced analytics and the businessThe excellent work Patrick is doing in employee listening 
Support for this podcast is brought to you by Huler, you can learn more by visiting huler.io. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Nicky Hoyland, CEO, and co-founder of Huler who talks about moving away from defining where work gets done and instead focusing on the task at hand, the ultimate goal we are striving towards, and letting people figure out for themselves the best way to do that. As a self-proclaimed work tech nerd, Nicky talks about the role that workplace tech plays in a new world of work, enabling people to get work done in the easiest simplest way possible, so once again, we can focus on the end goal of business, above all else.Throughout this episode, Nicky and I discuss:How workplace tech has rapidly evolved over the last two years and what to expect of workplace tech, employee experience, and digital wellbeing, moving forwardsHow to set up your hybrid meeting for success How to create a culture of trust in the workplace, which is vital for performanceSupport for this podcast is brought to you by Huler, you can learn more by visiting huler.io. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Ernest Ng, Vice President of Global Employee Success Strategy and People Analytics at Salesforce. In this episode, Ernest shares his team’s approach to managing the workforce, mirroring the approach the company takes to ensure customer success and satisfaction.Throughout our conversation, Ernest and I discuss:The role of people analytics in ensuring employee success The importance of developing a data driven culture across HRSalesforce’s approach to hybrid work, known as the success from anywhere strategy, and the role of the people analytics team in enabling the approach, by helping the business to understand the conditions that help employees be productive and healthyThe critical elements for success in people analytics, including getting the right stakeholders involved in the execution phase and the investment phaseThe team’s work on skills inference and how this has been used across internal mobility programs, career development, mentoring programs, as well as talent acquisition and onboardingSupport for this podcast is brought to you by Huler, you can learn more by visiting huler.io. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Dr. Jaclyn Lee, Chief Human Resources Officer at the Singapore University of Technology and Design, who is talking about the role of data and analytics in the culture transformation program at the university. While technology plays a big part in culture transformation at the university, Jaclyn remained ever cognisant of the people at the heart of the transformation and ensuring that their diverse values were understood and respected. Throughout this episode Jaclyn and I discuss:How to attract a diverse pool of international talent to a brand new universityBridging the practitioner, academia divide to develop a tool to measure culture transformationEstablishing a data-driven workforce planning process at the university and overcoming initial resistance by establishing a task forceUp-skilling HR professionals to become more digitally literate and analytically capableSupport for this podcast is brought to you by Huler, you can learn more by visiting huler.io. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is April Rinne, Change Expert and Author of her fantastic new book, Flux: Eight Superpowers For Thriving in Constant Change. April is on a mission to get us to think differently about our relationship to change. It is not something we can necessarily control, but it is something we need to be very comfortable with.Throughout this episode, April and I discuss:The eight superpowers to help individuals and organisations successfully navigate change, as well as April's number one piece of advice to organisations going through changeThe power of portfolio careers for workforce planning, for the individual to have a meaningful, satisfying work life and on a societal level, to provide unparalleled access to opportunitiesThe shifting relationship between employee and employer and how the concept of a job is swiftly becoming extinctSupport for this podcast is brought to you by Degreed, to learn more visit degreed.com. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast guest is Tina Kao Mylon, Chief Talent and Diversity Officer at Schneider Electric. In this episode, Tina talks about how Schneider Electric uses their talent marketplace platform to not only match individuals to career opportunities, but also to mentors, striking the right balance between being technology enabled and human centric.Throughout this episode Tina and I also discuss:Schneider Electric’s pragmatic and applied high tech, high touch, approach to culture and leadership transformationHow Schneider Electric is using employee voice to help build a flexible and hybrid work approach that is inclusive of everyoneHow data and analytics ensures the success of Schneider Electric’s unique multi-hub modelThe ways in which Schneider Electric’s talent marketplace model, disrupts manager’s understanding of work and careers and democratises opportunities for the workforce Hosted on Acast. See acast.com/privacy for more information.