How ABN AMRO Delivers Business Value Using People Analytics (Interview with Patrick Coolen)

This week’s podcast guest is Patrick Coolen, Global Head of People Analytics, HR Intelligence and Organisational Design at ABN AMRO, talking about his journey, setting up and evolving his people analytics team at ABN AMRO, over the last eight years. 


I have known Patrick, for most of that time and one of the main things that has always stood out to me has been his laser sharp focus on delivering value to the business.

Throughout this episode, Patrick and I discuss:

• His brilliant article written together with his colleague Jaap Veldkamp, 8 Big Ticket Items for People Analytics
• Analytics for personalisation as well as analytics for value and analytics for evaluation
• Patrick's journey developing the people analytics team at ABN AMRO over the last eight years, which all started with a focus on advanced analytics and the business
• The excellent work Patrick is doing in employee listening 


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