Digital HR Leaders with David Green

Brian Elliott, CEO of WorkForward and an authority on the future of work, dives deep into the persistent debates around hybrid work and AI adoption. He highlights the mistrust between leaders and employees fueling hybrid conflicts and emphasizes the need for outcomes-focused performance to make these models successful. Elliott draws striking parallels between traditional work habits and challenges in adopting AI, advocating for redesigning workflows rather than mere automation. He also discusses AI's impact on entry-level roles, calling for people-centric leadership to embrace change.

Join Sandra Durth, a Partner at McKinsey & Company, as she delves into the transformative landscape of work influenced by AI-human collaboration. Discover how agentic technology is redefining traditional hierarchies and leadership models. Sandra emphasizes the need for HR to adapt and become fluent in AI, foreseeing a shift toward fluid ecosystems over rigid structures. She also explores the urgency for strategic workforce planning to evolve dynamically, ensuring organizations harness both opportunities and mitigate risks in this new era.

Join Danelle McCusker, UPS's Senior VP and global talent leader, as she shares her insights on integrating AI into workforce development. With over 23 years at UPS, she discusses transforming AI from a tool of efficiency to one that enhances human potential. Learn how UPS uses AI to support frontline employees, scales personalized coaching through technology, and emphasizes psychological safety. Danelle also highlights the importance of HR and tech collaboration to create a future-proof workforce. A must-listen for HR leaders looking to adopt human-centric AI strategies!

Parker Mitchell, CEO of Valence, discusses the groundbreaking AI-powered coach, Nadia, designed to democratize coaching in the workplace. He delves into how traditional performance management systems are failing and how AI can resolve these issues. Parker highlights the personalization of coaching, ensuring privacy and trust, and how daily AI support can shift organizational behavior. He shares success stories from pilots, like the coffee-store case that enhanced customer experiences. The conversation offers insights on implementing AI in HR for performance improvement.

Katarina Berg, an experienced CHRO with leadership roles at Spotify and On, discusses the evolving CHRO-CEO partnership in today's dynamic business landscape. She emphasizes the importance of boldness and human-centered HR strategies, especially in the AI era. Throughout the conversation, Katarina shares insights on her first 100 days at On, the need to prioritize learning and culture, and the crucial role of people analytics. She advocates for intentional leadership and aligning AI with business goals to enhance workplace performance.

In this engaging discussion, Dr. Colin M. Fisher, a PhD Programme Director at UCL School of Management and author of The Collective Edge, explores the intricacies of team performance. He reveals that the foundation for team success often begins before Day One, emphasizing the critical role of structure and norms. Colin explains the 60-30-10 rule for high-performing teams and the importance of psychological safety. He also discusses how AI can enhance team dynamics and offers actionable steps for leaders to create more effective, resilient teams.

Tomas Chamorro-Premuzic, a Professor of Business Psychology and bestselling author, dives deep into the misconceptions around authenticity in leadership. He argues that unfiltered self-expression can hinder trust and effectiveness. Instead, he emphasizes emotional intelligence and the need for self-editing. The discussion also touches on the transformative role of AI in the workplace, challenges around inclusivity, and the risks of eliminating entry-level jobs. Chamorro-Premuzic advocates for using data and people analytics to drive meaningful change in the future of work.

Thomas Otter, General Partner at Acadian Ventures, brings a wealth of experience from SAP and Gartner to discuss the evolving HR tech landscape. He highlights the distinction between genuine innovation and transient trends, noting that AI's practical applications often lag behind the hype. Otter advises HR leaders on integrating AI while emphasizing the importance of understanding workforce skills. He also shares insights on what makes HR tech startups attractive to investors and predicts transformative breakthroughs in recruitment and learning over the next five years.

Rob Etheridge, Managing Director and Global Head of Workforce Strategy and Insights at HSBC, shares insights on transforming people analytics. He discusses the evolution of people analytics from basic reporting to strategic support, emphasizing skills as a key priority in workforce planning. Etheridge reveals HSBC's innovative operating model that integrates actionable insights and employee listening. He also explores the balance between human and AI roles in the workforce, and the importance of a clear vision in delivering analytics-driven business value.

Mikael Wornoo, Co-founder of TechWolf and an AI and skills-intelligence expert, dives into the transformative impact of AI on workforce planning. He discusses the critical need for skills-based strategies in HR, emphasizing ethical concerns and the human side of AI adoption. Mikael reveals how reasoning models are reshaping workforce strategies and the importance of proactive CHROs in the AI conversation. He urges HR to use data-driven approaches for meaningful transformation while addressing the risks of deepening divides in knowledge work.