Future of HR

In this episode, Mel Steinbach, Chief People Officer at MasterClass, shares her transition from executive search to CPO, the impact of LinkedIn on career management, the importance of building people capability, and the future of HR.

This week we are re-releasing one of our most popular episodes as our listeners have almost doubled in the past few months. The “Best of 2022” episode features the don’t miss moments from eleven HR executives and thought leaders…So, who can you expect to learn from on this episode?Ken Keener, former CHRO turned Executive CoachHolly Tyson, Chief People Officer at Cushman & WakefieldMarc Effron, President of Talent Strategy GroupMolly Nagler, SVP & Chief Learning Officer, PepsiCoAngela Lane, VP Global Talent AbbVieAllen Church, former SVP Global Talent, PepsiCoSuzanne Myers, CHRO at ArcosaJim Shanley, The Shanley GroupJames Fripp, Chief Equity, Inclusion, & Belonging Officer at Yum BrandsAnne Gotte, VP Global Talent, General MillsDr. Steven Hunt, Chief Work, Technology at SAP and author of Talent Tectonics

How can HR become more a decision science? Why are decision frameworks just as critical has having good data?My guests on this episode are Dr. John Boudreau & Pete RamstadDuring our conversation we discussed: The partnership that led to their classic book, “Beyond HR”Why HR needs to be a decision scienceWhy making good decisions requires having the right mental model for the situationWhy information is most valuable when it corrects decisions that if made would have been wrongWhy HR should be using data to measure the quality of decisions that our line managers are makingConnect with Dr. John Boudreau & Pete Ramstad:Connect with Dr. John Boudreau on LinkedInLearn more about Dr. John Boudreau and his websiteConnect with Pete Ramstad on LinkedIn

What characteristics separate the best HR leaders from the rest? My guest on this episode is Paige Ross, Global Head of Human Resources at BlackstoneDuring our conversation Paige and I discuss:The importance of a “key question” and the role it can play in assessing talent and potentialWhy she went against her mentors advice in making a big career decision and how it paid offWhy she believes you make better hiring decisions when candidates interview with more people, not lessWhy she believes HR leaders need to balance courage and humilityThe promise she makes to the senior leaders that she supports

How do you know when a role is a wrong fit or a right fit for you?My guest on this episode is Andre’ Martin, Founder of Shift Space and author of “Wrong Fit, Right Fit - Why How We Work Matters More Than Ever”During our conversation Andre’ and I discuss:The three things that determine if a role is a right fit or a wrong fitWhy we should be asking ourselves, does my current company appreciate who I am and how I work?Why you shouldn’t judge a company by it’s career pageWhat he believes HR is getting wrong when it comes to the employee experienceWhy he believes a powerful career starts with understanding if you about the company, a craft, or a causeConnecting with Andre’ Marin:Connect with Andre’ Martin on LinkedInLearn more about Andre’ and his new book, “Wrong Fit, Right Fit”

Why do the best leaders seek out and demand to be surrounded by truth tellers My guest on this episode is Ola Snow, CHRO, Cardinal HealthDuring our conversation Ola and I discuss:Her journey from regional HR Director to become the CHRO of Cardinal HealthWhy she believes it is important to tell leaders what they need to hear, not what they want to hearWhy she believes being an authentic leader is the secret to building trustWhy you can’t just rely on engagement surveys to understand your employee’s experiencesWhy she believes the future of HR is about simplification

Why is it important that you learn to lead outside of your area of expertise?My guest on this episode is Wanda Wallace, Managing Partner of Leadership ForumDuring our conversation Wanda and I discuss:The common leadership beliefs that she passionately disagrees withWhy she believes people get promoted past their level of expertise and what to do about itThe importance of executive transitions and why expecting that “execs will figure it out” is a recipe for failureWhy it is so important that leaders learn how to lead people who have expertise they don’t haveHer advice for female leaders who want to move from being perceived as “operational” to being seen as “strategic”Connecting with Wanda:Connect with Wanda Wallace on LinkedInLearn more about Wanda and her work at Leadership Forum

Why is transparency so important to building a culture of trust?How can HR enable a culture of transparency?My guest on this episode is Sam Hammock, EVP & CHRO at VerizonDuring our conversation Sam and I discuss:Why she believes you can build a career while being remoteHer advice on how to be intentional with your networkingThe importance of transparency in building a culture of trustHow Verizon is building transparency in their talent systemsWhy career conversations are the most important part of the performance management process

Why do the most successful HR leaders focus on adding value while reducing complexity?My guest on this episode is Miriam Ort, EVP & CHRO at C&S Wholesale Grocers & SymboticDuring our conversation Miriam and I discuss:Why she believes every HR leader needs to assess their programs against the One Page Talent Management value - complexity curveHow her time at PepsiCo helped prepare her to become a CHROWhy HR leaders are best positioned to help leaders diagnose and solve their most pressing business challengesThe common pitfalls that can limit an HR leaders successWhy power imbalances within the HR team cause dysfunction and how to fix it

Why should your candidate experience be high-tech and high-touch?My guest on this episode is Josh Secrest, Vice President, Marketing & Client Advocacy at ParadoxDuring our conversation Josh and I discuss:Why creativity and a passion for analytics are the perfect combination of skills for a talent acquisition leaderWhy you should have different candidate experiences for different types of frontline rolesWhy best in class companies are automating everything “before and after” the interviewWhy employment branding is so critical in the age of high tech and low touch recruitingConnecting with Josh: Connect with Josh Secrest on LinkedInParadox - Conversational Recruiting Software