The Dentalpreneur Podcast w/ Dr. Mark Costes

On today's episode, Dr. Mark Costes welcomes Vishal Bhalla, founder and CEO of Wieldy.ai, an innovative AI platform transforming revenue cycle management in dental practices. Vishal shares how observing inefficiencies in his brother-in-law's orthodontic offices during the pandemic sparked the idea for Wieldy. With a background in AI and machine learning, he explains how Wieldy's suite of AI agents automates claims posting, denial management, EFT reconciliation, and is soon expanding into insurance verification. The conversation covers how AI is reducing manual labor, improving collections, and boosting operational efficiency across both private and DSO practices. Vishal also opens up about the startup journey, the importance of preserving human empathy in patient interactions, and the future of scalable, tech-driven dental practice management. Stick around for a personal story swap about climbing Mount Kilimanjaro—proof that both entrepreneurship and dentistry require stamina, strategy, and vision. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://wieldy.ai https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined by sales strategist and full-arch consultant Stacy Farley, who shares her inspiring journey from corporate sales to becoming a key driver behind one of the most successful single-location implant centers in the U.S. Stacy breaks down the often-overlooked steps of the full-arch patient journey, from lead generation and call center strategies to clinical handoffs and closing high-dollar cases with empathy and purpose. She explains how her sales approach, rooted in personal motivation and genuine care, helped scale her father's practice from $2.2M to $8M in under eight years. Packed with actionable insights on improving case acceptance, handling inbound and outbound leads, and training team members to present with confidence, this episode is a masterclass in dental sales psychology. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://fullarchsalesexperts.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with Dr. Taher Dhoon to introduce an exciting new addition to the Colorado Surgical Institute (CSI) lineup: a hands-on, live-patient cosmetic dentistry course focused on 10 over 10 veneer cases. The two discuss how this program differs from traditional full arch or surgical training, with an emphasis on preserving dentition while delivering life-changing aesthetic outcomes. Dr. Dhoon explains the comprehensive approach to case selection, smile design, deprogramming, and lab communication. He also details how participants will prep, temporize, and later deliver their own patient's case over two weekends—mirroring the CSI philosophy of experiential, clinically immersive education. Whether you're experienced in cosmetics or new to aesthetic work, this course promises to level up your skill set, reduce complications, and drive high-value revenue into your practice. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes welcomes Dr. Mark Tholen, a former dentist turned renowned dental office architect, to unpack the art and science of designing a practice that maximizes productivity and minimizes stress. With decades of experience and thousands of projects under his belt, Dr. Tholen explains how to right-size your office for long-term growth, avoid common design pitfalls, and keep construction projects on time and on budget. He shares insights on ergonomics, workflow efficiency, and the critical role of complete plans in preventing costly change orders. Whether you're building from the ground up or renovating an existing space, this conversation is packed with practical advice to ensure your office becomes a powerful asset for your practice. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://mynewdentaloffice.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes wraps up an incredible run of podcasting at Thrive Live with a conversation about one of dentistry's most transformative tools—3D printing. He sits down with Dr. Michael DeFee to talk about digital workflows, chairside design, and the future of restorative dentistry. As a founding partner of the MOD Institute and an expert in Exocad and additive manufacturing, Dr. DeFee shares his journey from virology PhD to tech-forward dental leader, and how his team is shaping education around everything from veneers to full-mouth rehabs. Plus, the two explore how 3D printing can revolutionize care delivery in mission settings around the world. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.themodinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined by Dr. Chris Green of The Practice Launchpad and Justin "JJ" Ditkofsky of WeCare to talk about all things dental startups—from the earliest planning stages to scaling for long-term success. The trio dives deep into the real-world challenges dentists face when launching a practice, including costly lease mistakes, undersized offices, decision fatigue, and lack of future scalability. JJ shares wild personal stories (including why he's podcasting from his backyard), real estate insights from Frisco, Texas to Tribeca, and what separates a smart startup from a money pit. Chris outlines his proven three-phase approach to launching and optimizing a startup, while Mark breaks down why thinking like a CEO from day one is critical. Plus, they announce a free live event in NYC on September 18, 2025, for dentists considering startups—complete with networking, lectures, and champagne. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Gary Bird interviews Dr. Mark Costes to unpack the real-world complexities of scaling from one dental practice to ten. Mark shares hard-earned lessons from building and managing 26 practices, explaining why early success can mislead dentists into rapid expansion and how to avoid the common pitfalls. They explore why strong systems beat superstar staff, how to "red team" your practice to identify weaknesses, and why pressure-testing your operations is critical before adding new locations. Mark also dives into financial realities—like the limits of traditional bank lending and when to consider private equity—and makes a compelling case for focusing on same-store growth over ego-driven expansion. If you've ever wondered when to scale, how fast to move, or how to protect your cash flow while growing, this episode is full of strategic insights. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://thegarybird.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Eric Appelsies and Alexandra Kantor, hosts of the Just a Couple of Dentists podcast, sit down with Dr. Mark Costes to explore the philosophies that have fueled his success in dentistry and beyond. From spotting potential in others and connecting people for exponential growth to giving without expectation, Mark reveals the mindset that has shaped the Dental Success Institute and his legacy. He also shares the story behind Smile Outreach International, his foundation providing sustainable dental care to underserved communities, and how living with integrity and abundance has allowed him to grow intentionally without compromising quality. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.coupleofdentists.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined by Dr. Taher Dhoon for a Surgical Saturday deep dive into one of the most underrated clinical procedures in dentistry: frenectomies. As co-founder of the Colorado Surgical Institute, Dr. Dhoon outlines the powerful impact frenectomies can have on both pediatric and adult patients—improving airway, sleep, behavior, and overall development. He shares details about CSI's upcoming hands-on frenectomy course, including patient selection, surgical technique (CO2 and scalpel-based), and the referral relationships it can unlock with myofunctional therapists, pediatricians, and speech pathologists. This episode also explores how frenectomies can open the door to long-term care like ortho, expansion, and even full-arch treatment. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Ryan Gross, CEO of CMOShare and a dental marketing expert with over 15 years of experience, joins the conversation to discuss the significant impact of AI on dental practices. He emphasizes the evolution of AI from a novelty to an essential tool for improving patient acquisition and ROI. Ryan shares insights on AI-driven website optimization, adaptive marketing strategies, and effective use of call bots to capture patients after hours. He also explains how to accurately calculate ROI and the differences in marketing strategies for PPO versus fee-for-service practices.