Tearsheet Podcast: Exploring Financial Services Together cover image

Tearsheet Podcast: Exploring Financial Services Together

Latest episodes

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Aug 25, 2019 • 27min

Plaid's Lowell Putnam: 'Liabilities gives access to a whole new set of data points'

Welcome to the Tearsheet Podcast. I’m Zack Miller. We’ve been covering the data aggregation industry because it’s our contention that getting this right is one of the underpinnings of modern finance. Sharing clean data between banks and apps may be somewhat of a boring business but it’s an important one. Plaid recently launched Liabilities, a product that gives PFMs and student loan providers and refinancers access to the liabilities side of their potential clients’ balance sheets. This is a very active area of fintech and this should help to propel things forward. Plaid’s Lowell Putnam joins us on the podcast to talk about the new product and how clients are using it in their applications. Lowell was also the founder of Quovo, a data agg competitor with strength in the investment industry, that Plaid acquired earlier in 2019. He talks about the combined entity and provides some insight into the product roadmap the company plans to execute on. Lowell Putnam is my guest on the Tearsheet Podcast. We’d like to thank our sponsor MX for supporting Tearsheet’s work. MX is the leading data platform for banks, credit unions and fintechs, enabling its clients and partners to easily collect, enhance, analyze, present and act on financial data.
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Aug 21, 2019 • 31min

Investors Bank's Dennis Budinich on kindness in the workplace: 'Banks don't talk about this stuff'

Welcome to the Tearsheet Podcast. I'm Zack Miller. I really enjoyed the recording of today’s episode. It’s different than what you’ve heard before. On today’s show we have Dennis Budinich, chief culture officer at $20 plus billion Investors Bank with 160 branches and nearly 2000 employees. Joining us is Patrick Brigger, co-founder and chairman of getAbstract, an educational platform that provides summaries of non-fiction books. What I liked so much about this conversation was that we talked about people — real people with real needs in the workplace. We frequently talk about financial services employees as numbers, as cogs in a massive wheel. But of course, they have desires, fears, and needs. They have a desire to connect to their co-workers and their organizations and feel wanted, like they’re contributing. Dennis and Patrick describe the magic that can go on inside an organization if you empower people to learn, to strive to be better, to improve themselves and their colleagues. In essence, free them up to be human and to bring their best to work. We’d like to thank our sponsor MX for supporting Tearsheet’s work. MX is the leading data platform for banks, credit unions and fintechs, enabling its clients and partners to easily collect, enhance, analyze, present and act on financial data.
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Aug 20, 2019 • 20min

'Free money has a way of sharing itself': Dosh's app enables retailers to target new customers

Welcome to the Tearsheet Podcast. I’m Zack Miller. A lot of the discussion on this show centers around customer acquisition. You may have a great product or service but if you can’t profitably acquire new customers at scale, you run the risk of being dead in the water. So, many of our fintech and a growing number of our financial services guests turn to advertising — specifically, Facebook. It’s on the social platform that you can target down to niche interests and geographies. And our audience spends lots of money there.Overall, $200B will be spent on acquiring customers this way. ‘ But what if there was a better way specifically for retailers to acquire customers. Dosh may very well be that better way. Instead of spending money with an intermediary like Facebook or Google, retailers put money directly in their prospects’ wallets through cash back campaigns. Consumers use Dosh to find good deals at stores. Stores use Dosh to acquire good customers based not on cohorts but on their individual buying behaviors. Dosh CEO Ryan Wuerch is my guest today on the Tearsheet Podcast. We’d like to thank our sponsor MX for supporting Tearsheet’s work. MX is the leading data platform for banks, credit unions and fintechs, enabling its clients and partners to easily collect, enhance, analyze, present and act on financial data.
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Aug 15, 2019 • 27min

The Challengers 10: Judo raises big bucks down under -- Starling nears profitability

Welcome to The Challengers podcast episode number 10. Your hosts Zack and Josh talk about Aussie challenger bank Judo and its success in raising a war chest of capital ($400 million). Unlike other challengers, the founders are in their fifties and are from the industry. Next up, Zack mentions Zerocard and its creative approach to providing debit card control with the rewards program of a credit card. It launched recently. Josh dug into the Apple Card launch a bit as a prelude to discussing the move in the industry to launch multiple color cards made out of cool metals. He's surprised it matters to some people but admits that it does influence their decisions. Next up, your hosts discuss Starling Bank and its growth -- the company is on its way to hitting £1B in deposits and profitability. Lastly, media firm Fox surprised everyone with an entrance into fintech with an acquisition of Credible, an online loan marketplace. Does this mean more media firms make strategic moves in the space? We’d like to thank our sponsor MX for supporting Tearsheet’s work. MX is the leading data platform for banks, credit unions and fintechs, enabling its clients and partners to easily collect, enhance, analyze, present and act on financial data.
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Aug 13, 2019 • 20min

FDX's Don Cardinal: 'Standards lower the barrier to financial innovation'

Welcome to the Tearsheet Podcast. I’m Zack Miller. Behind the scenes and underpinning modern financial technology is data. Consumers want to access their financial data in the apps they prefer and fintech and incumbent financial institutions are opening up sharing this info. There’s a move to standardize the data format and how it’s accessed. Don Cardinal is the managing director of FDX, a non-profit financial industry organization that promotes a common interoperable standard for securely sharing consumer financial data. He joins us on the podcast to discuss the FDX and what the implications of the FDX standards mean for the fintech industry, FIs and consumers. Don Cardinal is my guest today on the Tearsheet Podcast.
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Aug 9, 2019 • 23min

Finix Payments' Richie Serna: 'Payments is seeking deeper into the fabric of software'

Welcome to the Tearsheet Podcast. I’m Zack Miller. One of the major themes we’ve been exploring through this podcast and through our reporting is this idea of embedded finance or finance everywhere. The idea is that as financial tools become more modular and APIs more powerful, every software company and every brand really can become a financial services company. We’ve seen this story — a leading SaaS company rolls out payments to tie together its service offering. Well, to do that, it requires a lot of payments engineering, manpower, and a lot of connecting various nodes of the payment systems. Finix Payments is working to change all that. For a software company that wants to own its own payments stack, Finix offers payment infrastructure as a service. Launch time is massively accelerated and as CEO and co-founder Richie Serna will explain, it takes part of the payments ecosystem that used to be a cost center and turns it into a good source of revenue. Richie Serna is my guest today on the Tearsheet Podcast. I’d like to thank our sponsor MX for supporting Tearsheet’s work. MX is the leading data platform for banks, credit unions and fintechs, enabling its clients and partners to easily collect, enhance, analyze, present and act on financial data.
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Aug 7, 2019 • 19min

'We call it Dream Fuel': Behind the growth of PayPal's SMB lending business

Welcome to the Tearsheet Podcast. I’m Zack Miller. In just five years, PayPal’s business financing solutions has serviced over 225,000 small businesses around the world with funding. Between PayPal Working Capital and PayPal Business Loans, the company has recently surpassed $10 billion of capital it’s leant out to SMBs And when you speak to Darrell Esch, vp of global credit at PayPal, you get the feeling PayPal is just getting started. We discuss this milestone and how PayPal’s lending business has evolved over the past five years. Darell describes how PayPal financing solutions are positioned in an SMB market that’s getting significantly more competitive. Lastly, because PayPal is embedded in its borrowers’ businesses, Darrell shares some data about how businesses perform after tapping PayPal for capital. Darrell Esch is my guest today on the Tearsheet Podcast I’d like to thank our sponsor MX for supporting Tearsheet’s work. MX is the leading data platform for banks, credit unions and fintechs, enabling its clients and partners to easily collect, enhance, analyze, present and act on financial data.
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Aug 5, 2019 • 22min

How Addepar built an ecosystem around the ultra high net worth community with CEO Eric Poirier

CEO Eric Poirier discusses Addepar's mission to help ultra-high net worth investors, revolutionizing portfolio management. They talk about the future of wealth management, personalized experiences, strategic technology investments, and the importance of building an ecosystem in financial services. The discussion also highlights the development of purpose-built technology for clients and the role of technology in complementing human advisors in wealth management.
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Aug 2, 2019 • 20min

Equifax's Bill Phelan: 'With PayNet, we cover 30M US businesses and about $4 trillion of capital'

Welcome to the Tearsheet Podcast. I’m Zack Miller. Earlier in 2019, Equifax acquired Paynet, a company that provides commercial credit risk underwriting to online and alternative finance lenders, and commercial finance and leasing companies in the U.S. Bill Phelan is the co-founder of PayNet and is now the svp and general manager of Equifax Commercial Solutions. The combined entity now covers about 30 million US private businesses and about $4 trillion worth of capital. Bill joins us on the podcast to talk about the intended synergies of bringing together Equifax’s data with PayNet’s. We then discuss what’s driving the growth in non bank lenders targeting SMBs and how small banks are investing in tech to take share back. We also cover some of the nuances of digital lending, like how it’s more inclusive for minorities, women and rural borrowers. Bill Phelan is my guest today on the Tearsheet Podcast. I’d like to thank our sponsor MX for supporting Tearsheet’s work. MX is the leading data platform for banks, credit unions and fintechs, enabling its clients and partners to easily collect, enhance, analyze, present and act on financial data.
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Jul 31, 2019 • 18min

Inside Visa's fintech Fast Track program US launch

Visa wants to accelerate its work in the fintech community with the launch of its Fast Track program in the US today. The program aims to speed up the process of integrating with the firm's global payment network, VisaNet. Visa's svp and global head of fintech Terry Angelos joins us this episode to discuss Visa’s broader global strategy to champion the fintech community. I’d like to thank our sponsor MX for supporting Tearsheet’s work. MX is the leading data platform for banks, credit unions and fintechs, enabling its clients and partners to easily collect, enhance, analyze, present and act on financial data.

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