

People Business w/ O'Brien McMahon
O'Brien McMahon
Every business is in some way a “people business” with success or failure often coming down to how leaders manage the people dynamics of their organization. People Business is a weekly podcast focused on what it takes to build and lead a successful, profitable business by navigating the human element.
Episodes
Mentioned books

Apr 18, 2023 • 59min
Improving Population Health w/ Todd Hlasney
Todd Hlasney is the Director of Health Risk Solutions at Lockton where he and his team help companies build wellness programs that improve health and lower cost. In this episode, Todd shares best practices, how to make data actionable, and the ways to approach different segments of your employee base. Mentioned in this Episode:Lockton Health Risk SolutionsTodd on LinkedInTopics:(2:21) - Introducing Todd Hlasney(3:28) - What is population health?(4:25) - Are the terms wellness and wellbeing interchangeable? (6:45) - Why would employers take responsibility for the health of their employees?(8:17) - Where does wellness start to be impactful for a company?(11:29) - What are the types of health risks you are looking for and what are the interventions?(14:47) - What kind of ROI metrics, from a dollar standpoint, are you seeing and what are employers doing to get it?(18:23) - Is your group looking at blanketing across the 23-25% and creating strategies or are you getting hyper-specific on the high-cost claims?(24:55) - What are chronic conditions and what happens when you start to stack them?(27:19) - Can you explain "gaps in care" and how companies can close them?(30:31) - What does it look like in practice to get people to change their behavior?(33:29) - Is it fair to say that executive leadership drives the culture of the whole organization?(39:09) - Is there a way to get leadership on board with building up the company culture?(41:13) - Have you ever seen leadership roll out programs by using it only themselves first?(46:27) - What questions should employers be asking in order to build these programs?(50:26) - What are you sick of talking about?(52:19) - What are you most excited to be talking about?

Apr 4, 2023 • 48min
Building a Healthy Business w/ Dr. Richard Safeer
Dr. Richard Safeer is the Chief Medical Director of Employee Health and Well-Being @ Johns Hopkins Medicine. He works to help leaders understand how to build cultures of health in their own organizations. He holds faculty appointments in both the Johns Hopkins University School of Medicine and the Bloomberg School of Public Health. His book, A Cure for the Common Company: A Well-Being Prescription for a Happier, Healthier, and More Resilient Workforce outlines a process companies and leaders can use to improve health across their own organizations. Mentioned in this Episode:A Cure for the Common Company by Richard Safeer - https://www.amazon.com/Cure-Common-Company-Well-Being-Prescription/dp/1119899966 Ten Minute Well Being Tips For Managers - https://www.youtube.com/watch?v=2_v8Jd-x-c4Extreme Ownership by Jocko Willink - https://www.amazon.com/Extreme-Ownership-U-S-Navy-SEALs-ebook/dp/B0739PYQSS/ref=sr_1_1?keywords=extreme+ownership&qid=1680479372&s=books&sprefix=extreme%2Cstripbooks%2C102&sr=1-1Breathe by James Nestor - https://www.amazon.com/Breath-New-Science-Lost-Art-ebook/dp/B0818ZZNLR/ref=sr_1_1?keywords=breath+james+nestor&qid=1680479398&s=books&sprefix=breath+jame%2Cstripbooks%2C94&sr=1-1Culture: It’s the Smell of the Place - https://www.youtube.com/watch?v=YgrD7yJwxAMTime Codes:(1:44) - Introducing Dr. Safeer.(3:05) - What does it mean for an individual to be healthy?(4:19) - What does it mean for an organization to be healthy?(5:37) - Is it an employer’s responsibility to cultivate a healthy company?(7:02) - What do you mean by taking a cultural approach?(8:12) - What is a subculture?(13:17) - How does this relate to subcultures?(14:20) - What makes a positive or a negative subculture?(16:07) - Where does one start when trying to influence subcultures?(18:35) - What are the types of things I should be looking for in healthy or unhealthy subcultures?(25:31) - What is 4-7-8 breathing?(28:15) - What role does mental health play here?(31:27) - How important is 'connection' in relation to health and what does it look like in healthy organizations?(34:07) - Is socialization at work driven mostly by extroverted leaders?(37:21) - How should a leader approach changes that are needed?(42:31) - How do we start moving culture in a healthy direction?

Mar 28, 2023 • 45min
Tough Conversations w/ David Wood
David Wood has spent over 20 years coaching thousands of entrepreneurs and leaders across 15 countries on how to do what matters, get there faster, and be extraordinary. He is the author of Mouse in the Room: Because the Elephant isn't Alone, a book about naming and overcoming the small voices we all have inside that keep us from connection, confidence, and self-expression. In this conversation, David shares the power of tough conversations and offers best practices to help listeners have these conversations successfully. Mentioned in this Episode:Mouse In The Room by David Wood - https://www.amazon.com/Mouse-Room-Because-Elephant-Alone/dp/B0B2TTD9X2Mouseintheroom.com - https://www.mouseintheroom.com/The Landmark Forum - https://www.landmarkworldwide.com/the-landmark-forumFrom Triggered to Tranquil by Susan Campbell - https://www.amazon.com/Triggered-Tranquil-Self-Compassion-Transform-Relationship/dp/1608687406/ref=asc_df_1608687406/?tag=hyprod-20&linkCode=df0&hvadid=509494905560&hvpos=&hvnetw=g&hvrand=6808894682803498374&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9027256&hvtargid=pla-1277845967758&psc=1Get in touch: david@mouseintheroom.comTime Codes:(1:31) - Introducing David.(2:38) - How did you come to make difficult conversations a focus of your work?(13:16) - What tips do you have for someone to start a difficult conversation?(17:35) - How do you broach a difficult subject with another person without triggering negative emotions?(28:00) - Have you had people use the tough conversation worksheet in real conversations?(33:32) - How do you handle it when the other person gets negative or emotional?

Mar 21, 2023 • 1h 7min
The Power of Tiny Thunder w/ Sue Rice
Sue Rice is a long-time marketing strategist, professional copywriter, and international communications expert. She is the author of Tiny Thunder: Irresistible Messaging for an Overwhelmed World. In this episode, Sue shares her method of metaphoric storytelling for grabbing attention and driving action. Mentioned in this Episode:Tiny Thunder by Sue Rice - https://www.amazon.com/Tiny-Thunder-Irresistible-Messaging-Overwhelmed/dp/B0BCS7DCXRSueRice.com - https://suerice.com/Sue on LinkedIn - https://www.linkedin.com/company/slice-international/Tony Lenhart on The People Business Podcast - https://peoplebusinesspodcast.com/tonylenhart/Time Codes: (3:59) - How did you become a storyteller?(5:24) -What role do you see stories playing in everyday life?(6:53) - What role do you see ‘story’ playing in work?(11:23) - How should we be thinking about storytelling?(15:18) - What is a metaphor?(20:08) - What makes a great metaphor?(24:08) - How important are the visuals and how should people be thinking about the visuals when communicating?(29:36) - Should we be thinking about whether our story could bring up negative impressions?(36:38) - What emotions should we try to elicit with our stories?(41:39) - How can people use an email to grab attention quickly?(44:34) - What does it mean to join the conversation vs. interrupt it?(52:45) - How do you transition from personal to business communication?

Mar 14, 2023 • 57min
Architecting a Successful Organization w/ Juliana Stancampiano
Juliana Stancampiano went from customer to CEO of Oxygen, a people and sales enablement consulting company. She is the author of Radical Outcomes: How to Create Extraordinary Teams that Get Tangible Results. Mentioned in this Episode:Juliana on LinkedIn - https://www.linkedin.com/in/jstancampiano/Oxygen EXP - https://www.oxygenexp.com/Oxygen EXP on LinkedIn - https://www.linkedin.com/company/oxygen-exp/Oxygen EXP on Twitter - https://twitter.com/oxygenexpHosting Dinner Parties & Building Successful Careers w/ Scott Miller - https://peoplebusinesspodcast.com/scottmiller/Radical Outcomes by Juliana Stancampiano - https://www.amazon.com/Radical-Outcomes-Extraordinary-Tangible-Results/dp/1119524253#:~:text=Radical%20Outcomes%20is%20a%20blueprint,avoids%20randomness%20and%20organizational%20drag.Time Codes:(2:13) - What is Oxygen and how did you come to be the owner?(7:40) - What did you see that tipped you off that the company was not living up to its values?(12:43) - Is it weird that people feel shame or guilt around the idea of making money?(15:11) - How do you weigh situations where values are competing?(17:44) - What does the word ‘process’ mean to you?(20:00) - Can you give an example of how your COO turned your working style into a working process?(22:31) - Do you want to share anything else about your book?(23:09) - What is the difference between process and architecture?(24:58) - Where would somebody start on the architecture path?(28:05) - Why the difference between training and learning?(31:25) - Do your clients show their employees your architecture plans? (32:17) - What makes your training unique and do you make it unique for each client?(34:33) - How do you turn “e-learning” into an online "experience"?(37:12) - How easy or hard is it to get customers to see the value in your approach?(40:18) - How do you help people through the mental process?(47:04) - Do you do anything for yourself or your team to foster more abundance? (49:44) - What are you sick of talking about?(51:11) - What are you most excited to be talking about?(54:15) - What is the purpose of business?

Mar 7, 2023 • 54min
Training is for Dogs, Growth is for Leaders w/ Andrea Butcher
Andrea Butcher, CEO of HRD*, is on a mission to change the world one leader at a time. In this episode, she shares the traits that make great leaders and the ways listeners can improve their leadership abilities. Mentioned in this Episode:hrdleadership.com - https://hrdleadership.com/Andrea Butcher on LinkedIn - https://www.linkedin.com/in/leaderdevelopmentcoach/Being [at Work] Podcast - https://podcasts.apple.com/us/podcast/being-at-work/id1468460670The Power In the Pivot by Andrea Butcher - https://www.amazon.com/Power-PIVOT-Leadership-Lessons-Being/dp/1955683298Fort Hill Group - https://www.forthillgroup.com/The Four Disciplines of Execution by Chris McChesney - https://www.amazon.com/Disciplines-Execution-Achieving-Wildly-Important/dp/145162705X#:~:text=The%20authors%20identify%20four%20core,leverage%2C%20engagement%2C%20and%20accountability.Designing Experiences by J. Robert Rossman - https://www.amazon.com/Designing-Experiences-Columbia-Business-Publishing/dp/0231191685Essentialism by Greg McKeown - https://www.amazon.com/Essentialism-Disciplined-Pursuit-Greg-McKeown/dp/0804137404/ref=sr_1_1?crid=28F8D0EDAXFVI&keywords=Essentialism&qid=1677007523&s=books&sprefix=essentialism%2Cstripbooks%2C107&sr=1-1Breaking the Rules Removing the Obstacles to High Performance by Kurt Wright - https://www.amazon.com/Breaking-Removing-Obstacles-Effortless-Performance/dp/0961438339Time Codes:(1:48) - What is HRD*? What kind of work do you do?(3:06) - How do you define leadership?(4:07) - Why do so many people misunderstand the concept of leadership?(5:17) - Are leaders too ego-centric today?(6:44) - What kind of work goes into getting secure with yourself?(9:24) - What are the triggers people should be looking for to recognize a teachable moment?(13:56) - What’s the difference between a leadership growth program and a leadership training program?(18:01) - What does repetition look like in a leadership growth cycle?(20:38) - How many things can one person work on at a time?(25:04) - How do we create psychological safety with our people?(28:48) - Where is the line between giving people negative caveats and letting them off the hook?(31:52) - How do you build a growth opportunity that is both fun and challenging?(34:14) - What goes into a debrief?(36:33) - How do you facilitate discussion and energy?(41:04) - Do you coach people on how to do less?(41:30) - How do we become more present?(44:26) - Why does it take 7 years for obstacles to go away? (47:41) - What are you sick of talking about?(48:37) - What aren’t people talking enough about?(50:45) - What is the purpose of business?

Feb 28, 2023 • 54min
Preparing for the Future w/ Kim Mauller
Kim Mauller is the Director of Marketing & Insights on the Innovation and Foresight team at Molson Coors. In this episode, Kim discusses the process she and her team use to look into the future and develop products that meet the world’s emerging needs. Mentioned in this Episode: Molson Coors - https://www.molsoncoors.comThink Like a Futurist w/ Rebecca Ryan - https://www.peoplebusinesspodcast.com/rebeccaryan The STEEP Framework - https://www.widenarrow.com/blog/what-is-steep-analysis-5-factors-to-predict-the-future#:~:text=STEEP%20is%20an%20acronym%20for,and%20strengthening%20your%20strategic%20planning.The Psychology of Money by Morgan Housel - https://www.amazon.com/Psychology-Money-Timeless-lessons-happiness/dp/0857197681/ref=asc_df_0857197681/?tag=hyprod-20&linkCode=df0&hvadid=508977995883&hvpos=&hvnetw=g&hvrand=12089372152956787372&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9027256&hvtargid=pla-947774987444&psc=1Morgan Housel’s Blog - https://collabfund.com/blog/authors/morgan/Topics:(2:12) - What is an innovation and foresight team?(5:47) - How big is your team?(6:39) - What teams do you plug into the most?(9:09) - How did you come into working within foresight and future thinking?(12:05) - How did you learn to see possibilities you might otherwise not have?(20:37) - Are you looking at the world with a really open lens or do you get laser-focused on an audience first?(25:14) - How much history do you read?(30:44) - How do you get such good insights from your customer base?(36:21) - Do you journal?(37:24) - How do you avoid biases?(39:20) - What are other pitfalls you see that will lead people astray in this kind of work?(43:20) - How confident do you need to be to execute a prediction?(47:43) - What are the trends you’re paying attention to now in the world?(52:20) - What are you sick of talking about?

Feb 21, 2023 • 1h 11min
Designing Better Experiences w/ Jenny Sauer-Klein
Jenny Sauer-Klein is the founder and CEO of the Scaling Intimacy School of Experience Design, which trains event leaders to weave connection into the fabric of their events strategically. She is passionate about designing transformational experiences that prioritize connection over content and regularly consults for organizations like Google, Airbnb, Dropbox, and the Haas School of Business. Jenny created Play On Purpose, a video tutorial library with over 80 of her best virtual and in-person team-building games, to support facilitators to confidently engage and connect groups and teams. Links:Jenny on LinkedIn - https://www.linkedin.com/in/jennysauerklein/The Scaling Intimacy School of Experience Design - https://scalingintimacy.com/Tim Ferriss #455: Rabbi Lord Jonathan Sacks - https://podcasts.apple.com/us/podcast/455-rabbi-lord-jonathan-sacks-on-powerful-books-mystics/id863897795?i=1000489237045Designing Experiences by J. Robert Rossman - https://www.amazon.com/Designing-Experiences-Columbia-Business-Publishing/dp/0231191685SUNY study of platonic peer to peer relationships - https://www.geneseo.edu/sprgThe 36 Questions That Lead to Love - https://www.nytimes.com/2015/01/09/style/no-37-big-wedding-or-small.htmlEmbarc Chicago - https://embarcchicago.org/Dr. David Kolb’s Experiential Learning - https://educationaltechnology.net/kolbs-experiential-learning-theory-learning-styles/Play on Purpose - https://playonpurpose.com/Acroyoga - https://www.acroyoga.org/Dramatic Arc Event - https://typoistd.files.wordpress.com/2011/07/wk1_narrative_structures.pdfTopics:(3:28) - What is the Scaling Intimacy School of Experience Design?(5:03) - How did this business originate?(12:02) - What’s the purpose behind putting a client into the story? (13:57) - Are you essentially turning every session into a workshop?(17:40) - Is creating an A to Z framework all you need to do to put them into the story?(19:23) - What other elements should people pay attention to as far as creating a story?(25:19) - What are the best ways to get folks engaged in a session?(34:20) - Is this approach to creating human experiences relevant to any event?(36:02) - How do you define connection?(38:19) - What are the principles of connection?(52:09) - How important is physical space and touch?(1:0:17) - What advice do you have for people to foster better, deeper connections in their lives?(1:07:50) - Do you have any final thoughts?

Feb 14, 2023 • 58min
Making the Most of Your Calling w/ Mike Del Ponte
Mike Del Ponte is a serial entrepreneur and CEO coach who has empowered founders to rapidly scale their start-ups to over $3 billion in total valuations. In this conversation, Mike discusses the ways he helps leaders level up and improve both their businesses and their lives. Mentioned in this Episode:mikedelponte.co - https://www.mikedelponte.co/Mike Delponte on LinkedIn - https://www.linkedin.com/in/mikedelponte/Leisure: The Basis of Culture by Josef Pieper - https://www.amazon.com/Leisure-Basis-Culture-Josef-Pieper/dp/1586172565“Stutz” A Film by Jonah Hill - https://www.youtube.com/watch?v=UKCmefQdplITime Codes:(1:56) - What exactly is your job and how did you get into this line of work?(4:56) - What was your process for changing identity from being in the priesthood to becoming an entrepreneur?(7:34) - What is the difference between a calling and a desire?(9:41) - When you are coaching someone, what are they paying attention to inside themselves?(15:36) - What does the process look like when starting with a CEO?(18:34) - Do you have an example of what that might be?(21:13) - How do you think about the balance between telling your client the answer vs making the client come up with it?(31:06) - Do you see a lot of new startup CEOs needing coaching or is it just a stereotype?(32:43) - How do you get people comfortable enough to know they need help?(36:25) - How do you help diagnose lynchpin issues in clients?(41:02) - How do you help someone through the stages of making new habits and mindsets stick?(53:40) - What do you think people are getting wrong?(54:52) - What are you most excited about in your work?(55:43) - What is the purpose of business?(56:36) - Where can people engage with you online?

Feb 7, 2023 • 48min
Navigating Better Healthcare w/ Dr. Bipin Mistry
Dr. Bipin Mistry is a board-certified physician and Chief Medical Officer at Alight where he is focused on helping their companies improve the healthcare experience for their employees. In this episode, he discusses the current state of healthcare in the United States, where it's going, and how new approaches are helping people get better outcomes at a lower cost.Mentioned in this Episode:Dr. Bipin Mistry on LinkedIn - https://www.linkedin.com/in/bipinmistrymd/The Alight Blog - https://www.alight.com/blogAlight - https://www.alight.com/consumer-medicalHealthcare Navigation by Alight - https://www.alight.com/solutions/health-benefits/healthcare-navigationTime Codes:(2:31) - What is Alight and what is your role?(4:38) - What is the current state of the healthcare system as you see it and why do costs keep going up?(7:23) - Where are we in making the shift from sick care to health care?(10:10) - Can you define population health management and give an example?(12:47) - Can you define social determinants of health and what is the tie between social determinants of health and population health?(17:01) - How do you create a wave of smart healthcare consumers?(20:06) - What’s next if the consumerism model isn’t driving better care?(21:36) - How do you define ‘navigation’?(26:54) - Is Navigation the portal through which healthcare is accessed?(33:31) - How large of an employee group do you need for this to have an impact on the cost?(38:24) - Is there anything we haven’t covered about Navigation?(40:47) - When it comes to healthcare, what do you believe may be contrary to the masses?(41:38) - What are you sick of talking about?(42:18) - What is the first step toward taking that leap in making healthcare more affordable?


