People Business w/ O'Brien McMahon

David Wood has spent over 20 years coaching thousands of entrepreneurs and leaders across 15 countries on how to do what matters, get there faster, and be extraordinary. He is the author of  Mouse in the Room: Because the Elephant isn't Alone, a book about naming and overcoming the small voices we all have inside that keep us from connection, confidence, and self-expression. In this conversation, David shares the power of tough conversations and offers best practices to help listeners have these conversations successfully.  Mentioned in this Episode:Mouse In The Room by David Wood - https://www.amazon.com/Mouse-Room-Because-Elephant-Alone/dp/B0B2TTD9X2Mouseintheroom.com - https://www.mouseintheroom.com/The Landmark Forum - https://www.landmarkworldwide.com/the-landmark-forumFrom Triggered to Tranquil by Susan Campbell - https://www.amazon.com/Triggered-Tranquil-Self-Compassion-Transform-Relationship/dp/1608687406/ref=asc_df_1608687406/?tag=hyprod-20&linkCode=df0&hvadid=509494905560&hvpos=&hvnetw=g&hvrand=6808894682803498374&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9027256&hvtargid=pla-1277845967758&psc=1Get in touch: david@mouseintheroom.comTime Codes:(1:31) - Introducing David.(2:38) - How did you come to make difficult conversations a focus of your work?(13:16) - What tips do you have for someone to start a difficult conversation?(17:35) - How do you broach a difficult subject with another person without triggering negative emotions?(28:00) -  Have you had people use the tough conversation worksheet in real conversations?(33:32) - How do you handle it when the other person gets negative or emotional?

Sue Rice is a long-time marketing strategist, professional copywriter, and international communications expert. She is the author of Tiny Thunder: Irresistible Messaging for an Overwhelmed World. In this episode, Sue shares her method of metaphoric storytelling for grabbing attention and driving action. Mentioned in this Episode:Tiny Thunder by Sue Rice - https://www.amazon.com/Tiny-Thunder-Irresistible-Messaging-Overwhelmed/dp/B0BCS7DCXRSueRice.com - https://suerice.com/Sue on LinkedIn - https://www.linkedin.com/company/slice-international/Tony Lenhart on The People Business Podcast - https://peoplebusinesspodcast.com/tonylenhart/Time Codes: (3:59) - How did you become a storyteller?(5:24)  -What role do you see stories playing in everyday life?(6:53) - What role do you see ‘story’ playing in work?(11:23) -  How should we be thinking about storytelling?(15:18) - What is a metaphor?(20:08) - What makes a great metaphor?(24:08) - How important are the visuals and how should people be thinking about the visuals when communicating?(29:36) - Should we be thinking about whether our story could bring up negative impressions?(36:38) - What emotions should we try to elicit with our stories?(41:39) - How can people use an email to grab attention quickly?(44:34) - What does it mean to join the conversation vs. interrupt it?(52:45) - How do you transition from personal to business communication? 

Juliana Stancampiano went from customer to CEO of Oxygen, a people and sales enablement consulting company. She is the author of Radical Outcomes: How to Create Extraordinary Teams that Get Tangible Results.   Mentioned in this Episode:Juliana on LinkedIn - https://www.linkedin.com/in/jstancampiano/Oxygen EXP - https://www.oxygenexp.com/Oxygen EXP on LinkedIn - https://www.linkedin.com/company/oxygen-exp/Oxygen EXP on Twitter - https://twitter.com/oxygenexpHosting Dinner Parties & Building Successful Careers w/ Scott Miller - https://peoplebusinesspodcast.com/scottmiller/Radical Outcomes by Juliana Stancampiano - https://www.amazon.com/Radical-Outcomes-Extraordinary-Tangible-Results/dp/1119524253#:~:text=Radical%20Outcomes%20is%20a%20blueprint,avoids%20randomness%20and%20organizational%20drag.Time Codes:(2:13) - What is Oxygen and how did you come to be the owner?(7:40) - What did you see that tipped you off that the company was not living up to its values?(12:43) - Is it weird that people feel shame or guilt around the idea of making money?(15:11) - How do you weigh situations where values are competing?(17:44) - What does the word ‘process’ mean to you?(20:00) -  Can you give an example of how your COO turned your working style into a working process?(22:31) - Do you want to share anything else about your book?(23:09) - What is the difference between process and architecture?(24:58) - Where would somebody start on the architecture path?(28:05) - Why the difference between training and learning?(31:25) - Do your clients show their employees your architecture plans? (32:17) - What makes your training unique and do you make it unique for each client?(34:33) - How do you turn “e-learning” into an online "experience"?(37:12) - How easy or hard is it to get customers to see the value in your approach?(40:18) - How do you help people through the mental process?(47:04) - Do you do anything for yourself or your team to foster more abundance? (49:44) - What are you sick of talking about?(51:11) - What are you most excited to be talking about?(54:15) - What is the purpose of business?

Andrea Butcher, CEO of HRD*, is on a mission to change the world one leader at a time. In this episode, she shares the traits that make great leaders and the ways listeners can improve their leadership abilities.  Mentioned in this Episode:hrdleadership.com - https://hrdleadership.com/Andrea Butcher on LinkedIn - https://www.linkedin.com/in/leaderdevelopmentcoach/Being [at Work] Podcast - https://podcasts.apple.com/us/podcast/being-at-work/id1468460670The Power In the Pivot by Andrea Butcher - https://www.amazon.com/Power-PIVOT-Leadership-Lessons-Being/dp/1955683298Fort Hill Group - https://www.forthillgroup.com/The Four Disciplines of Execution by Chris McChesney - https://www.amazon.com/Disciplines-Execution-Achieving-Wildly-Important/dp/145162705X#:~:text=The%20authors%20identify%20four%20core,leverage%2C%20engagement%2C%20and%20accountability.Designing Experiences by J. Robert Rossman - https://www.amazon.com/Designing-Experiences-Columbia-Business-Publishing/dp/0231191685Essentialism by Greg McKeown - https://www.amazon.com/Essentialism-Disciplined-Pursuit-Greg-McKeown/dp/0804137404/ref=sr_1_1?crid=28F8D0EDAXFVI&keywords=Essentialism&qid=1677007523&s=books&sprefix=essentialism%2Cstripbooks%2C107&sr=1-1Breaking the Rules Removing the Obstacles to High Performance by Kurt Wright - https://www.amazon.com/Breaking-Removing-Obstacles-Effortless-Performance/dp/0961438339Time Codes:(1:48) - What is HRD*? What kind of work do you do?(3:06) -  How do you define leadership?(4:07) - Why do so many people misunderstand the concept of leadership?(5:17) - Are leaders too ego-centric today?(6:44) - What kind of work goes into getting secure with yourself?(9:24) - What are the triggers people should be looking for to recognize a teachable moment?(13:56) - What’s the difference between a leadership growth program and a leadership training program?(18:01) - What does repetition look like in a leadership growth cycle?(20:38) - How many things can one person work on at a time?(25:04) - How do we create psychological safety with our people?(28:48) - Where is the line between giving people negative caveats and letting them off the hook?(31:52) - How do you build a growth opportunity that is both fun and challenging?(34:14) - What goes into a debrief?(36:33) - How do you facilitate discussion and energy?(41:04) - Do you coach people on how to do less?(41:30) - How do we become more present?(44:26) - Why does it take 7 years for obstacles to go away? (47:41) - What are you sick of talking about?(48:37) - What aren’t people talking enough about?(50:45) - What is the purpose of business?

Kim Mauller is the Director of Marketing & Insights on the Innovation and Foresight team at Molson Coors. In this episode, Kim discusses the process she and her team use to look into the future and develop products that meet the world’s emerging needs. Mentioned in this Episode: Molson Coors - https://www.molsoncoors.comThink Like a Futurist w/ Rebecca Ryan - https://www.peoplebusinesspodcast.com/rebeccaryan The STEEP Framework - https://www.widenarrow.com/blog/what-is-steep-analysis-5-factors-to-predict-the-future#:~:text=STEEP%20is%20an%20acronym%20for,and%20strengthening%20your%20strategic%20planning.The Psychology of Money by Morgan Housel - https://www.amazon.com/Psychology-Money-Timeless-lessons-happiness/dp/0857197681/ref=asc_df_0857197681/?tag=hyprod-20&linkCode=df0&hvadid=508977995883&hvpos=&hvnetw=g&hvrand=12089372152956787372&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9027256&hvtargid=pla-947774987444&psc=1Morgan Housel’s Blog - https://collabfund.com/blog/authors/morgan/Topics:(2:12) - What is an innovation and foresight team?(5:47) - How big is your team?(6:39) - What teams do you plug into the most?(9:09) - How did you come into working within foresight and future thinking?(12:05) - How did you learn to see possibilities you might otherwise not have?(20:37) - Are you looking at the world with a really open lens or do you get laser-focused on an audience first?(25:14) - How much history do you read?(30:44) - How do you get such good insights from your customer base?(36:21) - Do you journal?(37:24) - How do you avoid biases?(39:20) - What are other pitfalls you see that will lead people astray in this kind of work?(43:20) - How confident do you need to be to execute a prediction?(47:43) - What are the trends you’re paying attention to now in the world?(52:20) - What are you sick of talking about?

Jenny Sauer-Klein is the founder and CEO of the Scaling Intimacy School of Experience Design, which trains event leaders to weave connection into the fabric of their events strategically. She is passionate about designing transformational experiences that prioritize connection over content and regularly consults for organizations like Google, Airbnb, Dropbox, and the Haas School of Business. Jenny created Play On Purpose, a video tutorial library with over 80 of her best virtual and in-person team-building games, to support facilitators to confidently engage and connect groups and teams. Links:Jenny on LinkedIn - https://www.linkedin.com/in/jennysauerklein/The Scaling Intimacy School of Experience Design - https://scalingintimacy.com/Tim Ferriss #455: Rabbi Lord Jonathan Sacks - https://podcasts.apple.com/us/podcast/455-rabbi-lord-jonathan-sacks-on-powerful-books-mystics/id863897795?i=1000489237045Designing Experiences by J. Robert Rossman - https://www.amazon.com/Designing-Experiences-Columbia-Business-Publishing/dp/0231191685SUNY study of platonic peer to peer relationships - https://www.geneseo.edu/sprgThe 36 Questions That Lead to Love - https://www.nytimes.com/2015/01/09/style/no-37-big-wedding-or-small.htmlEmbarc Chicago - https://embarcchicago.org/Dr. David Kolb’s Experiential Learning - https://educationaltechnology.net/kolbs-experiential-learning-theory-learning-styles/Play on Purpose - https://playonpurpose.com/Acroyoga - https://www.acroyoga.org/Dramatic Arc Event - https://typoistd.files.wordpress.com/2011/07/wk1_narrative_structures.pdfTopics:(3:28) - What is the Scaling Intimacy School of Experience Design?(5:03) - How did this business originate?(12:02) - What’s the purpose behind putting a client into the story? (13:57) - Are you essentially turning every session into a workshop?(17:40) - Is creating an A to Z framework all you need to do to put them into the story?(19:23) - What other elements should people pay attention to as far as creating a story?(25:19) - What are the best ways to get folks engaged in a session?(34:20) - Is this approach to creating human experiences relevant to any event?(36:02) - How do you define connection?(38:19) - What are the principles of connection?(52:09) - How important is physical space and touch?(1:0:17) - What advice do you have for people to foster better, deeper connections in their lives?(1:07:50) - Do you have any final thoughts?

Mike Del Ponte is a serial entrepreneur and CEO coach who has empowered founders to rapidly scale their start-ups to over $3 billion in total valuations. In this conversation, Mike discusses the ways he helps leaders level up and improve both their businesses and their lives. Mentioned in this Episode:mikedelponte.co - https://www.mikedelponte.co/Mike Delponte on LinkedIn - https://www.linkedin.com/in/mikedelponte/Leisure: The Basis of Culture by Josef Pieper - https://www.amazon.com/Leisure-Basis-Culture-Josef-Pieper/dp/1586172565“Stutz” A Film by Jonah Hill - https://www.youtube.com/watch?v=UKCmefQdplITime Codes:(1:56) - What exactly is your job and how did you get into this line of work?(4:56) - What was your process for changing identity from being in the priesthood to becoming an entrepreneur?(7:34) - What is the difference between a calling and a desire?(9:41) - When you are coaching someone, what are they paying attention to inside themselves?(15:36) - What does the process look like when starting with a CEO?(18:34) - Do you have an example of what that might be?(21:13) -  How do you think about the balance between telling your client the answer vs making the client come up with it?(31:06) -  Do you see a lot of new startup CEOs needing coaching or is it just a stereotype?(32:43) - How do you get people comfortable enough to know they need help?(36:25) - How do you help diagnose lynchpin issues in clients?(41:02) - How do you help someone through the stages of making new habits and mindsets stick?(53:40) - What do you think people are getting wrong?(54:52) - What are you most excited about in your work?(55:43) - What is the purpose of business?(56:36) - Where can people engage with you online?

Dr. Bipin Mistry is a board-certified physician and Chief Medical Officer at Alight where he is focused on helping their companies improve the healthcare experience for their employees. In this episode, he discusses the current state of healthcare in the United States, where it's going, and how new approaches are helping people get better outcomes at a lower cost.Mentioned in this Episode:Dr. Bipin Mistry on LinkedIn - https://www.linkedin.com/in/bipinmistrymd/The Alight Blog - https://www.alight.com/blogAlight - https://www.alight.com/consumer-medicalHealthcare Navigation by Alight - https://www.alight.com/solutions/health-benefits/healthcare-navigationTime Codes:(2:31) - What is Alight and what is your role?(4:38) - What is the current state of the healthcare system as you see it and why do costs keep going up?(7:23) -  Where are we in making the shift from sick care to health care?(10:10) - Can you define population health management and give an example?(12:47) - Can you define social determinants of health and what is the tie between social determinants of health and population health?(17:01) - How do you create a wave of smart healthcare consumers?(20:06) - What’s next if the consumerism model isn’t driving better care?(21:36) - How do you define ‘navigation’?(26:54) - Is Navigation the portal through which healthcare is accessed?(33:31) - How large of an employee group do you need for this to have an impact on the cost?(38:24) - Is there anything we haven’t covered about Navigation?(40:47) - When it comes to healthcare, what do you believe may be contrary to the masses?(41:38) - What are you sick of talking about?(42:18) - What is the first step toward taking that leap in making healthcare more affordable?

Ann Latham is the author of The Power of Clarity and founder of the consulting firm Uncommon Clarity®. Her clients represent over 40 industries and range from organizations such as Boeing, Hitachi, and Medtronic to non-profits such as the Public Broadcasting Service, the United Way, and colleges and universities. Ann’s advice has appeared in publications such as The New York Times, Bloomberg, and Forbes.com. Mentioned in this Episode:Ann on LinkedIn - https://www.linkedin.com/in/annlathamuncommonclarity/AnnLatham.com - https://annlatham.com/Find all of Ann’s books - https://annlatham.com/books-by-ann-latham/Time Codes:(0:15) -  Introduction to Ann Lathan(1:45) - How do you define clarity?(3:29) -  How did you become an authority on clarity?(6:08) - What is true clarity?(9:35) - What is a treadmill verb and what are some examples? (10:50) - How do you avoid using words like ‘review’ as hiding spots or stalling places? (14:24) - do you have a recommended pre-meeting process to get everyone on the same page?(17:48) - What is the S.O.A.R. decision-making method?(23:29) - Can you explain ‘wandering in’ and how it relates to decision-making?(28:00) - What does the start of your day look like?(28:57) - Is your approach based on the book “Getting Stuff Done”?(31:48) - What does your tool look like for capturing and organizing the bigger picture?(33:18) -  How much time does it take to stay organized?(34:50) -  What are the elements that make sifting and organizing more practical?(41:44) -  What other tips do you have for reducing distractions? (44:07) - What are you sick of talking about? (46:26) - Would you argue that every business interaction has to be purely focused and objective?(50:56) - How can people find you?

Adam Waytz is a psychologist and a professor of Management & Organizations at The Kellogg School of Management at Northwestern University. He uses methods from social psychology and cognitive neuroscience to study processes related to ethics, intergroup processes, and the psychological consequences of technology. In this conversation, he shares a detailed look at why people choose to stand up to bad behavior (and why they don't). Mentioned in this Episode:Adamwaytz.com  - https://www.adamwaytz.com/Adam on LinkedIn - https://www.linkedin.com/in/adamwaytz/Changing People’s Minds w/ Loran Nordgren - https://peoplebusinesspodcast.com/changing-peoples-minds-w-loran-nordgren/Reducing Friction w/ Loran Nordgren - https://peoplebusinesspodcast.com/lorannordgren2/Time Codes:(2:36) - How did you come to study whistleblowing in the first place?   (4:36) -  How do you define ‘whistleblowing’?(5:57) -  Why don’t people report bad behavior? (9:26) - How much backlash to whistleblowers face?(16:09) - With all the risks, why would anyone whistleblow?(17:31) -  How do we prime people to speak up more often and how do we create organizations that respond better to these situations? (34:24) - Is there anything people can do to improve their odds of success if they want to speak up?(43:12) - How do leaders and organizations get better at protecting whistleblowers? (45:42) - Is there anything we haven’t talked about that’s important when it comes to whistleblowing?  (46:40) -  Have you looked at the percentage of false whistleblowing vs. honest whistleblowing?  (50:45) - What are you sick of talking about? (51:16) - What do you think people need to be talking more about when it comes to whistleblowing?(54:19) - How can people find out more about what you do?