Software Process and Measurement Cast

The interview in SPaMCAST 67 is with Murali Chemuturi. Murali recently had his first book published titled Software Estimation Best Practices, Tools & Techniques: A Complete Guide for Software Project Estimators. In this edition of the Software Process and Measurement Cast we discussed estimation, the book and future plans. Murali offers a lot of practical advice on estimation during the interview. Good book, good interview . . . go buy a copy or two. The link to Amazon is http://bit.ly/2Hce25Murali has over thirty seven years of total experience out of which about twenty three years in information technology having worked in TATA CONSULTANCY SERVICES for Five and half years and in ELECTRONICS COROPORATION OF INDIA LIMITED for Nineteen and half years. I had also worked in SATYAM COMPUTER SERVICES LTD., METAMOR GLOBAL SOLUTIONS LTD. and Vistaar eBusinesses Pvt Ltd. Designation at the time of final employment was that of Vice President Software Development at Vistaar e-Businesses Pvt. Ltd. Mumbai.Contact:Email: murali@chemuturi.comWebsite: www.chemuturi.comTell a friend about the Software Process and Measurement Cast and show them how to subscribe. Let me know and I will acknowledge you on the next show! The essay is a continuation of my essay titled "Traceability: A Radical Approach Based on User Involvement". Part two starts to get into the meat of tracability and scalability. Note I recently received a comment about not having access to the whole essay immediately. While the whole paper is drafted I do my final re-write as I record each section therefore the essay is not really complete until the last part is recorded. It is the way I write.Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at spamcastinfo@gmail.com• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elUpcoming Speaking Engagements ITMPI webinarProcess Improvement in a Multi-Model World September 15, 2009 11:00 am - 12:30 pm Eastern Time Model based process improvement typically has centered on a single model or framework as the lynch pin to control software process improvement within an organization. The use of a model or framework is an excellent means of reducing random activity unfortunately one model does not cover the whole organization. Process improvement has matured to a point where the span of control needs to be extended which suggests the use of more than one model (e.g. CMMI, ISO, ITIL and Business Process Re-engineering to name a few). This webinar with Tom Cagley will discuss how to manage process improvement in a complex, multi-model environment. More information - http://solutions.compaid.com/forms/WebinarB20090915?ProcessType=PreRegISMA 4 ConferenceBoundaries, Boundaries EverywhereSeptember 15, 2009 9:00 - 9:45 AM Identifying applications and project boundaries are critical to accurate and repeatable counts however the rules have a lot of flexibility. The presentation will evaluate a variety of types of applications to evaluate the impact of varied perspectives on application boundaries. The presentation will include at least one hands-on exercise to drive home the impact of boundaries.The ISMA conference will be held this September 13-16, 2009 at the Palmer House Hilton – Chicago, Illinois see More informaton - http://www.IFPUG.org Next Software Process and Measurement Cast: The interview in show 68 is with Neil Potter of The Process Group. We talked of CMMI, process improvement and how change programs fit into economic environment we find ourselves in today and will again someday in the future.

The interview in SPaMCAST 66 is with Chuck Tryon. We discussed knowledge management. Chuck provides solid advice on knowledge management while explain why not dealing with knowledge management is a burning platform you should not ignore. Frankly this one of the most important interviews SPaMCAST has recorded. Chuck Tryon is a nationally respected educator and popular symposium speaker. He founded Tryon and Associates in 1986 to provide seminar training and consulting that helps organizations and individuals develop predictable and repeatable approaches to modern project management, knowledge management and business requirements. The strategies presented in Mr. Tryon's seminars are used by thousands of professionals in hundreds of organizations across the United States, Europe and Canada. His client list includes many top 100 companies.Chuck and his wife, Tresa, reside in the Tulsa, Oklahoma area. They have two grown daughters, Amanda and Casey. When not teaching, writing or attending classes at OU, Chuck tries to find time for his favorite things in life, spoiling grandchildren, playing golf and SCUBA diving … but not usually at the same time.A full bio is available at http://bit.ly/5VNkp Contact:Email: ChuckTryon@TryonAssoc.comWebsite: http://www.tryonassoc.comTell a friend about the Software Process and Measurement Cast and show them how to subscribe. Let me know and I will acknowledge you on the next show! The essay on SPaMCAST 66 is part 1 of my essay titled "Traceability: A Radical Approach Based on User Involvement". 'Model based software process improvement' and 'process discipline' are phrases that can chill the blood of most software engineers even when uttered forty feet away. Applied incorrectly the perceived trappings of process discipline are viewed as overhead which gets in the way of 'real work'. The processes that are perceived to be the most offensive to developers are those concentrated on controlling their behavior or providing oversight of their work. When the CMMI® is interjected into the process landscape, traceability becomes one of the lightening rods typically identified in the overhead discussion. So, avoid the lightening rod, right? Check out the podcast and blog for the rest!Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at spamcastinfo@gmail.com• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elUpcoming Speaking Engagements:ITMPI webinarProcess Improvement in a Multi-Model World September 15, 2009 11:00 am - 12:30 pm Eastern Time Model based process improvement typically has centered on a single model or framework as the lynch pin to control software process improvement within an organization. The use of a model or framework is an excellent means of reducing random activity unfortunately one model does not cover the whole organization. Process improvement has matured to a point where the span of control needs to be extended which suggests the use of more than one model (e.g. CMMI, ISO, ITIL and Business Process Re-engineering to name a few). This webinar with Tom Cagley will discuss how to manage process improvement in a complex, multi-model environment. More information - http://solutions.compaid.com/forms/WebinarB20090915?ProcessType=PreRegISMA 4 ConferenceBoundaries, Boundaries EverywhereSeptember 15, 2009 9:00 - 9:45 AM Identifying applications and project boundaries are critical to accurate and repeatable counts however the rules have a lot of flexibility. The presentation will evaluate a variety of types of applications to evaluate the impact of varied perspectives on application boundaries. The presentation will include at least one hands-on exercise to drive home the impact of boundariesThe ISMA conference will be held this September 13-16, 2009 at the Palmer House Hilton – Chicago, Illinois see More informaton - http://www.IFPUG.org Next Software Process and Measurement Cast: The interview in the Software Process and Measurement Cast is with Murali Chemuturi. Murali recently published his first book, "Software Estimation Best Practices, Tools & Techniques: A Complete Guide for Software Project Estimators". We discussed estimation and more.

The interview in SPaMCAST 65 is with Laura Brandau. We discussed business analysis, the role of the business analyst, how business analysts impact projects and the organizations they serve and how we can measure both the role and the impact of the role. Laura Brandau is passionate about helping organizations create value through their investments in software. She helps stakeholders conceptualize comprehensive solutions and creates alignment about project outcomes through proactive communication and analysis. Laura is the President and Principal Consultant at Clear Spring Business Analysis, a company she founded to deliver results-oriented services enabling clients to achieve a greater return on their software investments. Prior to founding Clear Spring, Laura worked in a variety of roles across multiple disciplines, including enterprise business analysis, project management, quality assurance, and information architecture.Laura is actively involved in the International Institute of Business Analysis, working at the international level as the Career Center Product Manager and the local level as the Vice President of Marketing for the Denver chapter. She also contributes to the business analyst profession by hosting Bridging the Gap between Business and IT, a blog dedicated to helping technology professionals improve how they engage with the business community. She recently published How to Start a Business Analyst Career, an eBook to help professionals looking to become BAs.Contact:Email: laura@clearspringanalysis.comBlog: http://www.bridging-the-gap.comWebsite: http://www.clearspringanalysis.comTell a friend about the Software Process and Measurement Cast and show them how to subscribe. Let me know and I will acknowledge you on the next show! We have a guest essay on SPaMCAST 65. Pat Ferdinandi is back with her essay the Valley of Indecision. Pat explores what happens if you love what you do but you can't do it anymore. For many, change is an imperative. Pat shares her ideas and motivation with SPaMCAST listeners.Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at spamcastinfo@gmail.com• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elUpcoming Speaking Engagements:ITMPI webinarProcess Improvement in a Multi-Model World September 15, 2009 11:00 am - 12:30 pm Eastern Time Model based process improvement typically has centered on a single model or framework as the lynch pin to control software process improvement within an organization. The use of a model or framework is an excellent means of reducing random activity unfortunately one model does not cover the whole organization. Process improvement has matured to a point where the span of control needs to be extended which suggests the use of more than one model (e.g. CMMI, ISO, ITIL and Business Process Re-engineering to name a few). This webinar with Tom Cagley will discuss how to manage process improvement in a complex, multi-model environment. More information - http://solutions.compaid.com/forms/WebinarB20090915?ProcessType=PreRegISMA 4 ConferenceBoundaries, Boundaries EverywhereSeptember 15, 2009 9:00 - 9:45 AM Identifying applications and project boundaries are critical to accurate and repeatable counts however the rules have a lot of flexibility. The presentation will evaluate a variety of types of applications to evaluate the impact of varied perspectives on application boundaries. The presentation will include at least one hands-on exercise to drive home the impact of boundariesThe ISMA conference will be held this September 13-16, 2009 at the Palmer House Hilton – Chicago, Illinois see More informaton - http://www.IFPUG.org Next Software Process and Measurement Cast: The interview in the Software Process and Measurement Cast is with Chuck Tryon. We discussed knowledge management. Chuck provides solid advice on knowledge management while explain why not dealing with knowledge management is a burning platform you should not ignore. Frankly this one of the most important interviews SPaMCAST has recorded.

The interview on Show 64 is with Carol Smith. We discussed the usability. Usability is a critical component of human facing software. We discussed the definition of usability, techniques for discovering usability, how to measure it and finally how to test usability. A powerful interview with a great guest! Carol is a regular presenter at conferences, has taught usability courses at the college level and has managed a usability department. She is also the Treasurer and Director of Chapters for the Usability Professionals' Association (UPA) Board of Directors. Carol has a Master's degree in Human-Computer Interaction and has over eight years of usability experience. Carol Smith conducts experience research for clients that are both large and small, government and corporate, in a variety of industries through her company, Midwest Research, LLC. Carol takes the time to understand user's needs and behaviors and then creates tools that convey this information in an easy to understand format. Organizations can then integrate users needs and behaviors directly into their development projects.Contact information:Twitter: carologicWebsite: http://www.mw-research.com/Tell a friend about the Software Process and Measurement Cast and show them how to subscribe. Let me know and I will acknowledge you on the next show! The essay is the conclusion of "Using Functional Metrics in Agile Estimation". The essay explains how to integrate the discipline of functional metrics into agile metrics techniques. Remember that parts one, two and three were included in SPaMCAST 61, 62 and 63.Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at spamcastinfo@gmail.com• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elUpcoming Speaking Engagements ITMPI webinarProcess Improvement in a Multi-Model World September 15, 2009 11:00 am - 12:30 pm Eastern Time Model based process improvement typically has centered on a single model or framework as the lynch pin to control software process improvement within an organization. The use of a model or framework is an excellent means of reducing random activity unfortunately one model does not cover the whole organization. Process improvement has matured to a point where the span of control needs to be extended which suggests the use of more than one model (e.g. CMMI, ISO, ITIL and Business Process Re-engineering to name a few). This webinar with Tom Cagley will discuss how to manage process improvement in a complex, multi-model environment. More information - http://solutions.compaid.com/forms/WebinarB20090915?ProcessType=PreRegISMA 4 ConferenceBoundaries, Boundaries EverywhereSeptember 15, 2009 9:00 - 9:45 AM Identifying applications and project boundaries are critical to accurate and repeatable counts however the rules have a lot of flexibility. The presentation will evaluate a variety of types of applications to evaluate the impact of varied perspectives on application boundaries. The presentation will include at least one hands-on exercise to drive home the impact of boundariesThe ISMA conference will be held this September 13-16, 2009 at the Palmer House Hilton – Chicago, IllinoisMore informaton - http://www.IFPUG.org Next Software Process and Measurement Cast: The next Software Process and Measurement Cast will feature an interview with Laura Brandau. We discussed the role of business analysts including the definition of the role, typical interfaces, benefits and impacts of actually having business analysts and of course how to measure the impact. Many organizations have Business Analysts those that make the role work focus

The interview on Show 63 is with Paul Byrnes. We discussed the CMMI, Multiple Models and Process Improvement. In today's financial environment it is important to know what drives good change and whether disparate models work well and play well together. This was one of the basic threads of our conversation.As an Air Force officer Paul was responsible for managing advanced software technology transition projects at Hanscom AFB, MA. These were typically joint government/industry funded projects aimed at significantly improving the efficiency of DoD software development processes and services. At the SEI, Paul was the SEI CMM® Based Appraisal (CBA) Project Leader. Responsible for developing all published versions of SCE and the initial CBA IPI method (V0.3). A principal developer of the CMM® Appraisal Framework (CAF). Developed, delivered, and managed teams delivering CMM based appraisal methods and training services.At ISD, as a founder, principal, Managing Director, and CTO, Paul was the principal architect of ISD's Comprehensive Appraisal Method (CAM); a draft version was an input method to SCAMPISM V1.1. He was responsible for managing, leading development, and also delivering all standard ISD products for their appraisal, consulting, and training service lines.Paul is a currently a member of the SCAMPI LA BoK Advisory Board and a member of its High Maturity Working Group. He is currently participating on the Enterprise SPICE Architecture Team and the SCAMPI V1.3 Upgrade Team. Paul was included in the 1995 Who's Who in the East, the 1998 Who's Who in Media and Communications, the 1999 Who's Who in America, and the 2000 Who's Who in the World.Contact information:Email: pdbyrnes@isd-inc.comWebsite: http://isd-inc.comTell a friend about the Software Process and Measurement Cast and show them how to subscribe. Let me know and I will acknowledge you on the next show! The essay is titled "Using Functional Metrics in Agile Estimation Part 3". The essay explains how to integrate the discipline of functional metrics into agile metrics techniques. Remember that parts one and two were included in SPaMCAST 61 and 62.Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at spamcastinfo@gmail.com• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elNext Software Process and Measurement Cast: The next Software Process and Measurement Cast will feature an interview with Carol Smith on the topic of usability. We discussed the definition of usability, how recognize it, test it and measure it. If you develop anything usability ought to be a central part of your practice.

The interview on Show 62 is with Tom Graves. We discussed enterprise architecture. Enterprise architecture is more than an IT phenomenon, architecture defines the enterprise. This was a great interview.Tom Graves has been an independent consultant for almost three decades, in business transformation, enterprise architecture and knowledge management. Based in Britain, His clients in Europe, Australia and the USA cover a broad range of industries including banking, utilities, logistics, engineering, media, telecoms, research, defence and government. He has a special interest in architecture for non-IT-centric enterprises, and integration between IT-based and non-IT-based services.Contact information:Email: tom@tetradian.comWebsite: http://weblog.tomgraves.org/ http://www.tetradian.com/HomePage http://www.tomgraves.org/HomePageTell a friend about the Software Process and Measurement Cast and show them how to subscribe. Let me know and I will acknowledge you on the next show! The essay is titled part 2 of my essay "Using Functional Metrics in Agile Estimation". The essay explains how to integrate the discipline of functional metrics into agile metrics techniques.Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at spamcastinfo@gmail.com• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elNext Software Process and Measurement Cast: The next Software Process and Measurement Cast will feature an interview with Paul Byrnes of ISD. We discussed how the CMMI and process improvement fit in today's economic environment.

Show 61 concludes a two part interview with Phil Stubbington. We discussed how to fix troubled projects. The interview chocked full of useful ideas for dealing with issues that if not taken care of that could be career limiting.Phil is a 42 year old highly reliable and trustworthy PROGRAMME DIRECTOR / MANAGER with an exceptional delivery track record. His most recent experience gained at DHL, EXEL, DELL, ORANGE BUSINESS SERVICES and RANK XEROX.Phil is very much a self starter, he is a constant improver with a strong client/customer centred approach who over delivers to measurably world class performance levels.He excels as a troubleshooter, he is a charismatic and motivational leader with great communication skills, is flexible, very approachable and says it "as it is". Equally comfortable and successful dealing with clients and team members at all levels including CxOs.Contact information:Email: philip.stubbington@ntlworld.comWebsite: http://www.twygrove.net/Tell a friend about the Software Process and Measurement Cast and show them how to subscribe. Let me know and I will acknowledge you on the next show! The essay is titled "Using Functional Metrics in Agile Estimation, Part 1". In the essay we begin exploring how to synthesize different methodologies and frameworks to create a process that is better than the sum of its parts and get better estimates to boot. Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at spamcastinfo@gmail.com• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elNext Software Process and Measurement Cast: The next Software Process and Measurement Cast is an interview with Tom Graves. We discussed architecture and how architecture affects every part of the organization. Very powerful stuff.

Show 60 is the interview I had with Medha Umarji discussing her research on Metrics Acceptance Model. If you are involved with software measurement programs this is important stuff! I know I have already begun using some of the concepts. I am doing this as one large interview rather than in two parts. I would like your input on this format.Medha Umarji is currently a PhD candidate at the Department of Information Systems at the University of Maryland, Baltimore County. Her focus is on the human aspects of software engineering, and she has had the opportunity to observe, survey and interview developers as they searched for source code, or communicated with their remote teams, or voiced their opinions about organizational initiatives. As she makes plans to graduate this summer, she is motivated by the idea of making a difference in the life of people in the trenches. During the course of her career she has worked at prestigious firms like Microsoft Research, ABB Corporate Research, and SuccessFactors Inc.Her other research interests are in studying how distributed organizations seek information and share knowledge, how domain-specific communities of practice interact and learn, and how developers leverage documentation and human sources of information in their programming tasks. Medha has published her research at several highly reputed conferences such as the International Symposium on Empirical Software Engineering and Measurement, the Software Engineering Process Group Conference, and the International Conference on Open Source Software and Systems. Contact InformationEmail: umarji@gmail.comWebsite: http://metricsacceptance.netThe essay is titled "Involvement versus Focus". I discussed the fact focus is important but not sufficient to affect change in todays IT environment.Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at spamcastinfo@gmail.com• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elNext Software Process and Measurement Cast: The next Software Process and Measurement Cast will complete the interview I had with Phil Stubbington on how to help fix troubled projects. If you are project manager this one ought to be mandatory!

Show 59 begins a two part interview with Phil Stubbington. We discussed how to fix troubled projects. The interview chocked full of useful ideas for dealing with issues that if not taken care of that could be career limiting.Phil is a 42 year old highly reliable and trustworthy PROGRAMME DIRECTOR / MANAGER with an exceptional delivery track record. His most recent experience gained at DHL, EXEL, DELL, ORANGE BUSINESS SERVICES and RANK XEROX.Phil is very much a self starter, he is a constant improver with a strong client/customer centred approach who over delivers to measurably world class performance levels.He excels as a troubleshooter, he is a charismatic and motivational leader with great communication skills, is flexible, very approachable and says it "as it is". Equally comfortable and successful dealing with clients and team members at all levels including CxOs.Contact information:Email: philip.stubbington@ntlworld.comWebsite: http://www.twygrove.net/Tell a friend about the Software Process and Measurement Cast and show them how to subscribe. Let me know and I will acknowledge you on the next show! The essay is titled "Models, Models Everywhere". The proliferation of models, tools and frameworks leaves me asking the question what is the goal you are attempting to achieve with your particular witches brew or models you are using? If you don't know, you should.Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at spamcastinfo@gmail.com• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elNext Software Process and Measurement Cast: The next Software Process and Measurement Cast will begin an interview with Medha Umarji. We discussed her work on gauging metrics acceptance using a Metrics Acceptance Model she developed. Medha is a PhD candidate in the Dept. of Information Systems at the University of Maryland, Baltimore County.

Show 58 features an interview with Thomas "cmdln" Gideon. To paraphrase the walrus from Lewis Carrol's Through the Looking-Glass and What Alice Found There 'it was time to talk of many things: of shoes and ships - and sealing wax - of cabbages and kings." It was a wonderful interview with the promise of more.Thomas Gideon, also known by his nickname, "cmdln" has been programming professionally for over a decade and hacking around with computers of many varieties for most of his life. I would suggest that not only is cmdln a technologist but a philosopher as he has meta-interests beyond just the technology itself.These include the history of computing and hacker culture. Programming requires a very particular way of seeing problems and solutions. Secondly is an interest in how computing technology is actually changing our society, for good or ill. He suggests that computer technology is definitely changing the way we do the things we already do while enabling wholly new things. Cmdln blogs his thoughts and findings at the site, "The Command Line." He also has a regular podcast discussing not only these issues, but episodes and aspects of the practice and profession of programming. And I quote "Not to mention any other stories or ideas related to technology that I find equally fascinating."Contact information:Email: feedback [at] thecommandline [dot] netWebsite: http://thecommandline.netTell a friend about the Software Process and Measurement Cast and show them how to subscribe. Let me know and I will acknowledge you on the next show! The essay is short (12 words) and talks about relevance and irrelevance. Here too more promised in the futureJoin the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at spamcastinfo@gmail.com• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elNext Software Process and Measurement Cast: The next Software Process and Measurement Cast will feature an interview Phil Stubbington. We talked about fixing trobuled projects. The tactics Phil suggests are useful even if you never have a trouble project on your hands.