The Better Than Rich Show

Changing Someone's Life | The Better Than Rich Show Ep. 11 How to Have Transformative Conversations 0:00- 1:04 Live comments mentioned 1:14-1:54  Starting on the topic of how to have transformative conversations 1:55-3:00 Starting with the end In mind 3:01-5:32 Showing up with curiosity and empathy 5:33-6:29 Showing up with presence 6:30-7:44 Assissing ques and staying present 7:45-9:18 How do we know if they are withholding something 9:19-10:39 Paying attention to subtle cues and hints 10:40-12:56 Que’s in Language 12:57-12:52 Nuts and bolts of transformative conversation 13:53-15:01 Building rapport to sync up energy 15:02-16:33 Pre-Frame 16:34-18:21 Agreement to Pre-Frame 18:22-18:43 Discovery 18:44-20:39 Discovery Questions Examples 20:40-21:30 Asking follow up questions for better understanding 21:31-23:49 Example of follow-up questions to enter an individual's paradigm. 23:50-24:49 Getting to the root of the problem 24:50-25:49 Getting connected to emotions 25:50-27:36 Asking consequence-based questions 27:37-29:00 Creating a safe space so people can discuss the pain along with the pleasure. 29:01-31:48 Holding space 31:49-32:24 Stay comfortable and present in potentially awkward situations 32:25-33:09 If they aren’t connected to their emotions there won't be lasting change 33:10-34:19 Checking their commitment, Crossing the point of no return 34:20-35:09 1-10 How committed to this are you 35:10-35:58 Fear that’s holding them back from being 10/10 committed 35:59-36:55 Fake 10 and real 10 37:09-38:03 People have a hard time getting to 10, get good at this convo for more ten’s 38:04-40:00 People sometimes have a hard time with commitment we should acknowledge that 40:00 Create the next steps

Customer Experience Design Principles | The Better Than Rich Show Ep. 10 How To Design An Incredible User Experience 0-3:25 Introduction 3:25-4:35 Intro to how to design an incredible user experience 4:35-8:00 How to Empathize with the User (Relate and Remind) 8:00-8:29 Why does a company give a sub-optimal user experience? 8:30-9:00 Higher Ups forgetting what it’s like being a brand new user 9:00-10:00 Appointment set ups receiving automation 10:07-11:02 Meet your customer where they are at 11:03-12:01 Reducing friction 12:02-13:00 Optimizing user experience 13:01-13:31 Think with the end in mind 13:32-15:00 The importance of word of mouth 15:01-17:39 How do we want our customer to feel at the end of each experience 17:40-18:05 Unavoidable friction 18:06-19:40: Softening the unavoidable friction 19:42-21:10: Concept of Giftology 21:11-22:21: How to execute a system 22:22-22:59: Building long term relationships with systems 23:00-24:00: Technologies 24:01-26:05: Design and invent on the customers behalf to make their experience better 26:08-26:07: We want our customers to be over the moon excited about working with us 26.43-27:31: How to apply this to employees 27:32- 28:20: The importance of internal culture 28:21-29:33: People should be working in their genius 29:35-31:44: Creating space to speak the unspoken 31:45-32:29: Understanding your employees personalities to find their best fit 32:30-34:49: Creating the quickest and most painless onboarding process internally and externally 34:50-36:47: Sometimes your market moves fast so we need to provide value to meet them where they are at 36:48-39:09: People leave because they have better options 39:10-40:36: How to retain employees with ways of compensation 40:37-41:01: If you lead with money as compensation 41:02-41:56: Asking questions to create a incredible user experience 41:57:42:44: Personal mission aligned with business mission All Podcast Platforms: https://anchor.fm/betterthanrichshow Website:  https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

How to Not Compare Yourself to Others | The Better Than Rich Show Ep. 9 Run Your Own Race 1:03-4:00 The problem with comparing to others 4:00- 6:16 Compare self to own projections 6:20- 9:00 How to create projections 9:00-12:00 What would juice me up 30 Days from now 12:30-14:00 Questions to ask for vision casting 14:00-15:30 Documenting Vision with Affirmations 15:30-18:00 Measuring progress with set intentions 18:15 - 20:30 The challenge with comparing to others 20:30- 22:30 Getting rich “slowly” 22:30- 23:20 Negotiating with our own integrity 23:20-29:00 Enjoy the process like Matthew McConaughey 29:00-31:00 Celebration vs Envy 31:00-36:00 Tools to celebrate others 36:00-39:13 Competition = To Conspire with 39:30-43:25 Ways to Offer Value to Those Ahead of You All Podcast Platforms: https://anchor.fm/betterthanrichshow Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

12 Tools & Techniques Every Coach & Leader Must Know | The Better Than Rich Show Ep. 8 The 12 Tools of Coaching 0-1:40 The sport of the election 1:55-2:30 The 12 Tools of being a great coach intro 2:30-6:12 Tool 1: Deep Rapport 6:13-9:08 Tool 2: Framing 9:09-12:54 Tool 3: Softening 12:54-16:47  Tool 4: Couching 16:48-21:40 Tool 5 & 6: Challenge and Support 21:40-30:30 Tool 7 & 8 : Questioning and Teaching 30:30-31:40 Tool 9: Analogies 31:40-33:00 Tool 10: Stories 33:00-33:57 Tool 11: Check in 33:57- 35:19 Tool 12: Meta-Weaving 35:19-End Summary All Podcast Platforms: https://anchor.fm/betterthanrichshow Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

How to Systemize Your Business | The Better Than Rich Show Ep. 7 Timestamps: 0:00-3:57 Shift from business operator to CEO 3:58-6:20 What is a business system? 6:28-9:15 What is a process? 9:15 -11:50 Put talented people in the right roles 11:50-16:00 What is a policy? 16:00-18:30 Having your own personal policy 18:30-19:40 What is a technology? 19:40-24:30 Samples of using technologies inside the business 24:30-25:25 Intro to the Five D’s to Systemizing 25:25-30:30 Phase 1: Design 30:30-38:48 Phase 2: Documentation 38:48-44:00 Phase 3: Dissemination (Training) 44:00-51:10 Phase 4: Defend 51:10-58:30 Phase 5: Develop 58:30-End Our offer to help you

How to Avoid Being Indoctrinated | The Better Than Rich Show Ep. 6 Inoculating Yourself Again Ideology 0:30-4:21 Why is Mike bothered right now? 4:21-7:00 Deep thinking exposes consequences 7:01- 9:35 Discerning Information and getting educated 9:40-12:00 Principled based self education 12:01-13:27 Cognitive Bias 13:35-15:50 Lead with curiosity and questions 15:50-21:00 Accessing Both sides and the Middle 21:00-22:00 Christianity vs Evolution Both Sides 22:00-23:00 Andrew “getting his backbone” 24:37-26:38 What’s the consequence of not challenging my belief system? 26:38 - 27:52 Mike Rant on Expanding Your Lens 27:55-32:30 Complexities with Explaining Ideologies 32:30-33:20 Passionate Rant from Mike on Information Bias 34:20-42:10 Thought Leaders who Speak Truth and the Intellectual Dark Web 42:32-46:13 Can I be Curious and move past the associations of the past? All Podcast Platforms: https://anchor.fm/betterthanrichshow Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

The Social Dilemma & Addiction | The Better Than Rich Show Ep. 5 2:40-11:00 Responding to addictions/voices 11:00-12:20 Dynamic Tensions 12:30-17:00 Unidentifying from our thoughts 17:25-23:16 Reviewing the Social Dilemma - Taking Responsibility 25:00-30:40  Parenting Kids (and yourself) with Social Media 31:20-34:30 Producer vs Consumer of Social Media 34:30-39:19 Navigating through mornings without Social Media 39:20-45:30 Intrinsic Self worth and Coping Mechanisms with Positive Distractions 45:30-end The 9 dot problem and thinking outside the box All Podcast Platforms: https://anchor.fm/betterthanrichshow Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

Timeless Leadership Principles | The Better Than Rich Show Ep. 4 Start-4:05 Introduction 4:05-6-45 A New Leadership Definition 6:45-16:58 Playing the Long-Game in Leadership 16:58-20:00 Presuppositions in Leadership 22:00-27-50 Setting up Win-Win Relationships 27:50-30:20. The Past Does Not Equal the Future 30:20-36:50 Empowerment come via responsibility 36:50-End  Presence Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

Energy Management Principles | The Better Than Rich Show Ep. 3 2:44 Energy management is more important than time management 4:50 Micro-days, five times as productive as the average person. 8:45 Distractions are a killer of your energy and focus. 9:55 You are energy, pay attention to your energy. Physical, Emotional, Spiritual. 13:39 Importance of a morning routine 21:38 Explaining saboteurs and their effect 25:32 Developing self-awareness 28:30 Observing Thoughts 33:33 Physical energy and working out 40:35 Feel your feelings 47:49 Journaling as an emotional outlet Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

How to Stay Informed Without Going Crazy | The Better Than Rich Show Ep. 2 - Start-3:45 Introduction - 3:45-6:35 Why Mike doesn’t believe everything in the news - 6:35-12:40 Deciphering Council vs Opinion - 13:10-17:20 Our map of the world mapping reality - 18:14 -22:00 What Mike learned from The Boys - 22:29-24:50 True Information vs Being Truthful - 26:00-30:27 People are raised to believe what we believe - 30:30-38:00 Avoid being misinformed - 38:28-43:15 Focus on what’s in our control - 43:50-End Practice being responsible Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich