The PR Breakdown with Molly McPherson

www.mollymcpherson.com
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Apr 16, 2019 • 26min

24: How the Heck Do You Use a Hashtag?

Do you know the power of a hashtag? (Do you even know what a hashtag is?) I get asked about hashtags a lot in my business, and it’s not uncommon to feel like a #dinosaur. Heck, I question myself every time I use a hashtag--still. There’s no shame in not knowing what a hashtag is or how to use it. There really aren’t any true tutorials on it and for us Gen-Xers and older, it’s just the pound symbol on the dial pad of the phone you grew up with. But for those of us who use social media on a regular basis (or want to), it’s a powerful tool you can use as a business or a consumer to help save you time and get you noticed in all the right places. On this week’s episode of the Confident Communications podcast, I’m sharing the what, why and how of hashtags so you don’t feel so in the dark. You’ll feel more confident in playing around with hashtags for business and for entertainment--there’s so much you can do with them for business or for fun.  Mentioned in This Episode Chris Messina’s first hashtag use Top hashtags from 2016 election "#Hashtag" with Jimmy Fallon & Justin Timberlake (Late Night with Jimmy Fallon)     About Molly Molly McPherson, M.S., APR, combines her knowledge of current communication practices with years of news and PR experience to help people become modern-age communicators in their industry and help to build crisis-proof businesses. From her work in the Federal Emergency Management Agency (FEMA) and the crThe media tool I use to track stories, monitor coverage, and help clients get their message in the right hands. Click here to learn more. Want More Behind the Breakdown? Follow The PR Breakdown with Molly McPherson on Substack for early access to podcast episodes, exclusive member chats, weekly lives, and monthly workshops that go deeper than the mic. It's the insider’s hub for communicators who want strategy with spine—and a little side-eye where it counts.Follow Molly → @MollyMcPherson Subscribe to PR Breakdown on Substack → prbreakdown.mediaClick here to subscribe to Molly's live events. Need a Keynote Speaker? Drawing from real-world PR battles, Molly delivers the same engaging stories and hard-won crisis insights from the podcast to your live audience. Click here to book Molly for your next meeting. This podcast is supported by Muck Rack, the PR management platform I use to monitor media coverage, track journalist activity, and inform high-stakes strategy with real-time data. Click here to try Muck Rack for yourself. Follow & Connect with Molly: https://www.youtube.com/mollymcpherson ...
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Apr 10, 2019 • 32min

23: Annoying Communication Habits You Need to Stop Immediately

You know you’ve seen and heard it: The person driving down the street texting. The mom Facetiming her teenager in the grocery store. Loudly. The video call with background noise (or underwear hanging on the treadmill in the background). The “reply all” email threads that go on...and on...and on… Sure, you’re well aware of the annoying communication habits that others are guilty of. Do you know what you might be doing that’s annoying others? This week on the Confident Communications podcast, I’m sharing communication habits that a lot of people make--but that they need to stop. My guess is that you’re inadvertently doing at least two of these things and don’t even know it. It’s time to be more aware so you can be a better communicator and, let’s face it, not so annoying.  Mentioned in This Episode: The Learning Lab Yesware BBC News dad   About Molly Molly McPherson, M.S., APR, combines her knowledge of current communication practices with years of news and PR experience to help people become modern-age communicators in their industry and help to build crisis-proof businesses. From her work in the Federal Emergency Management Agency (FEMA) and the cruise line industry in Washington, D.C., Molly develops the right plans and messaging for clients to protect and build their reputations. Molly founded Confident Communications executive learning program and frequently speaks on crisis communications, public relations and social media. Listen + subscribe on The media tool I use to track stories, monitor coverage, and help clients get their message in the right hands. Click here to learn more. Want More Behind the Breakdown? Follow The PR Breakdown with Molly McPherson on Substack for early access to podcast episodes, exclusive member chats, weekly lives, and monthly workshops that go deeper than the mic. It's the insider’s hub for communicators who want strategy with spine—and a little side-eye where it counts.Follow Molly → @MollyMcPherson Subscribe to PR Breakdown on Substack → prbreakdown.mediaClick here to subscribe to Molly's live events. Need a Keynote Speaker? Drawing from real-world PR battles, Molly delivers the same engaging stories and hard-won crisis insights from the podcast to your live audience. Click here to book Molly for your next meeting. This podcast is supported by Muck Rack, the PR management platform I use to monitor media coverage, track journalist activity, and inform high-stakes strategy with real-time data. Click here to try Muck Rack for yourself. Follow & Connect with Molly: https://www.youtube.com/mollymcpherson ...
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Apr 2, 2019 • 40min

22: How to Handle a Difficult Conversation

Everyone has difficult moments in their lives, whether it’s a high-conflict divorce, an argument with a friend or family member or clashed personalities at work. It happens because we’re human and because we often don’t know how to react or interact during difficult times. Instead of reacting to triggers that only make the moment more heated, this week’s guest teaches us how to pause a moment to make sure we’re reacting appropriately. Lara Currie is a speaker and trainer who teaches professionals in high-stress, high-stakes fields how to weather difficult times. In this episode of the Confident Communications Podcast, we’ll explore how to ask yourself the right questions before responding, why we need to become less emotional, how men and women communicate differently in times of stress and why we need to retrain ourselves in basic communication techniques. Mentioned in this episode Episode 16: How to Spot a Liar Matt Damon’s SNL portrayal of Brett Kavanaugh About Lara Currie Lara is a podcaster, speaker and trainer and the author of Difficult Happens. With more than 27 years of experience in high conflict positions, she has a unique and intuitive understanding of why people act--and react--the way they do. She is passionate about helping people in high stakes fields communicate effectively, make honest and meaningful connections, live with less stress and establish strong boundaries. Visit her website, The media tool I use to track stories, monitor coverage, and help clients get their message in the right hands. Click here to learn more. Want More Behind the Breakdown? Follow The PR Breakdown with Molly McPherson on Substack for early access to podcast episodes, exclusive member chats, weekly lives, and monthly workshops that go deeper than the mic. It's the insider’s hub for communicators who want strategy with spine—and a little side-eye where it counts.Follow Molly → @MollyMcPherson Subscribe to PR Breakdown on Substack → prbreakdown.mediaClick here to subscribe to Molly's live events. Need a Keynote Speaker? Drawing from real-world PR battles, Molly delivers the same engaging stories and hard-won crisis insights from the podcast to your live audience. Click here to book Molly for your next meeting. This podcast is supported by Muck Rack, the PR management platform I use to monitor media coverage, track journalist activity, and inform high-stakes strategy with real-time data. Click here to try Muck Rack for yourself. Follow & Connect with Molly: https://www.youtube.com/mollymcpherson ...
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Mar 26, 2019 • 36min

21: A Crisis Case Study: Elizabeth Holmes in a bloody mess

When you’re in the public eye, be ready for scrutiny. Even if you’re not in the public eye, your audience is looking for transparency both online and offline. Try to hide and you’re going to get some backlash--especially in the face of a crisis. This week on the Confident Communications podcast, we’re ripping from the headlines two fallouts from two executives’ mistakes. One flat-out lied and bamboozled the public and investors out of millions (a billion!). The other thought that denial and hiding from bad press was the way to go. In both instances, they were wrong. Too many business owners, leaders, entrepreneurs and C-suite executives today deny the power of social media and the digital space. They think that not answering questions might make those questions go away. The truth is, social media is powerful and it can be both a weapon and a tool--depending on how you use it. How are you using social media? Find out what these executives did wrong. Mentioned in This Episode Episode 16, How to Spot a Liar HBO documentary on Elizabeth Holmes 'Nightline' documentary, podcast: 'The Dropout,' the story - ABC News Boeing letter to airlines, passengers and the aviation community   About Molly Molly McPherson, M.S., APR, combines her knowledge of current coThe media tool I use to track stories, monitor coverage, and help clients get their message in the right hands. Click here to learn more. Want More Behind the Breakdown? Follow The PR Breakdown with Molly McPherson on Substack for early access to podcast episodes, exclusive member chats, weekly lives, and monthly workshops that go deeper than the mic. It's the insider’s hub for communicators who want strategy with spine—and a little side-eye where it counts.Follow Molly → @MollyMcPherson Subscribe to PR Breakdown on Substack → prbreakdown.mediaClick here to subscribe to Molly's live events. Need a Keynote Speaker? Drawing from real-world PR battles, Molly delivers the same engaging stories and hard-won crisis insights from the podcast to your live audience. Click here to book Molly for your next meeting. This podcast is supported by Muck Rack, the PR management platform I use to monitor media coverage, track journalist activity, and inform high-stakes strategy with real-time data. Click here to try Muck Rack for yourself. Follow & Connect with Molly: https://www.youtube.com/mollymcpherson ...
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Mar 19, 2019 • 37min

20: Your Name Went Viral - But Not in a Good Way. Now What?

Your Name Went Viral - But Not in a Good Way. Now What? Going viral isn’t always a good thing. Just ask Felicity Huffman and Lori Loughlin, who both had a rough week in court and online because of their involvement in the college cheating scandal. No one wants to go viral like that. The thing is, in today’s digital age, you’re at risk whether you know it or not. It’s important to be prepared and to know what to look for when you're headed for digital infamy, which is exactly what I’m talking about in this week’s Confident Communications podcast. I’ll share the two categories of viral coverage, how it impacts you on a smaller scale and how you can avoid that digital death spiral. I’ll also give you a number of examples you can use to help you identify where the person went wrong--and where it was online lookie-loos who took something and ran with it. Whether you’re a business owner, a corporate executive or someone who is working to the top, you need to protect yourself from those negative viral spirals. Mentioned in This Episode Chewbacca Mask Mom Candace Payne with James Corden Dr. Walter Palmer goes back to work N.Y. Governor Cuomo employee gets kicked off a plane The media tool I use to track stories, monitor coverage, and help clients get their message in the right hands. Click here to learn more. Want More Behind the Breakdown? Follow The PR Breakdown with Molly McPherson on Substack for early access to podcast episodes, exclusive member chats, weekly lives, and monthly workshops that go deeper than the mic. It's the insider’s hub for communicators who want strategy with spine—and a little side-eye where it counts.Follow Molly → @MollyMcPherson Subscribe to PR Breakdown on Substack → prbreakdown.mediaClick here to subscribe to Molly's live events. Need a Keynote Speaker? Drawing from real-world PR battles, Molly delivers the same engaging stories and hard-won crisis insights from the podcast to your live audience. Click here to book Molly for your next meeting. This podcast is supported by Muck Rack, the PR management platform I use to monitor media coverage, track journalist activity, and inform high-stakes strategy with real-time data. Click here to try Muck Rack for yourself. Follow & Connect with Molly: https://www.youtube.com/mollymcpherson ...
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Mar 12, 2019 • 29min

19: 10 Hacks That Take the Suck Out of Writing

Too many people get stressed out when it comes to writing, and it’s usually because they’ve told themselves that they’re a bad writer. But that’s not actually true. Most people know how to write. What you need to figure out is how to make writing a little less something you dread. When I was a kid, I loved writing-- as most kids do. But it was when my paycheck started depending on my writing ability, that writing became something I dreaded. I’ve noticed that this is usually when most adults start hating writing. I think it’s because we feel our work is under a much larger microscope and that the stakes are higher. But writing is such an important part of business, from emails to social media to proposals and reports, that it’s important to actually like it. Everyone should work to build their authority with all the written-word opportunities you have. That’s why today’s episode is so important. Listen in to learn some hacks to make writing a little less sucky for you. Mentioned in This Episode Episode 2 - How to Get a Handle on Filler Words in Your Vocabulary Do I Make Myself Clear by Harold Evans   About Molly Molly McPherson, M.S., APR, combines her knowledge of current communication practices with years of news and PR experience to help people become modern-age communicators in their industry and help build crisis-proof businesses. From her work with the Federal Emergency Management Agency (FEMA) and the cruise line industry in Washington, D.C, Molly develops the right plans and messaging for clients to protect and build their reputations. Molly founded Confident Communications executive learning program and frequently speaks on crisis communicThe media tool I use to track stories, monitor coverage, and help clients get their message in the right hands. Click here to learn more. Want More Behind the Breakdown? Follow The PR Breakdown with Molly McPherson on Substack for early access to podcast episodes, exclusive member chats, weekly lives, and monthly workshops that go deeper than the mic. It's the insider’s hub for communicators who want strategy with spine—and a little side-eye where it counts.Follow Molly → @MollyMcPherson Subscribe to PR Breakdown on Substack → prbreakdown.mediaClick here to subscribe to Molly's live events. Need a Keynote Speaker? Drawing from real-world PR battles, Molly delivers the same engaging stories and hard-won crisis insights from the podcast to your live audience. Click here to book Molly for your next meeting. This podcast is supported by Muck Rack, the PR management platform I use to monitor media coverage, track journalist activity, and inform high-stakes strategy with real-time data. Click here to try Muck Rack for yourself. Follow & Connect with Molly: https://www.youtube.com/mollymcpherson ...
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Mar 5, 2019 • 1h

18: The Secret to Being a Great Speaker

For most people, your voice is simply the tool you use to communicate. But for Gina Razón, this week’s guest on the Confident Communications podcast, the voice is much more than that. And when you don’t use your breath properly, your voice (and your credibility) can suffer.A former opera singer and current public speaker and voice coach, Gina shares with us why the voice is a tattletale for your confidence and exactly what speakers do when they’re not as confident or as prepared as they’d like to be. And she passes along tips that any speaker, no matter what kind of room they’re in, can use to be more confident. Even if the ex-boyfriend who broke your heart 10 years ago walks into the room.Probably most fascinating is the connection that the body--even the big toe--has with your voice and how dynamic your speech is. Gina also explores how generational inflection is a part of life today and the superpower that each gender has in their voice.Gina firmly believes that there is one special “birthright to everyone who breathes air.” And the answer comes out loud and clear in this episode.Mentioned in This EpisodeGina Razon’s TEDx Cambridge talkTamsen Webster’s Find Your Red ThreadEpisode 5: Just ListenEpisode 3: How to Ace an Interview and Communicate Your BrandThe Cognitive Neuroscience of MusicThe neural integration of speaker and message About GinaGina Razón has taught voice and speech for over 16 years to individuals, organizations and in academic settings. She is sought after as a teacher of voice and speech, singing, and public presentation. Gina also performs as a classical mezzo-soprano in concert and opera. Gina The media tool I use to track stories, monitor coverage, and help clients get their message in the right hands. Click here to learn more. Want More Behind the Breakdown? Follow The PR Breakdown with Molly McPherson on Substack for early access to podcast episodes, exclusive member chats, weekly lives, and monthly workshops that go deeper than the mic. It's the insider’s hub for communicators who want strategy with spine—and a little side-eye where it counts.Follow Molly → @MollyMcPherson Subscribe to PR Breakdown on Substack → prbreakdown.mediaClick here to subscribe to Molly's live events. Need a Keynote Speaker? Drawing from real-world PR battles, Molly delivers the same engaging stories and hard-won crisis insights from the podcast to your live audience. Click here to book Molly for your next meeting. This podcast is supported by Muck Rack, the PR management platform I use to monitor media coverage, track journalist activity, and inform high-stakes strategy with real-time data. Click here to try Muck Rack for yourself. Follow & Connect with Molly: https://www.youtube.com/mollymcpherson ...
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Feb 26, 2019 • 32min

17: The Best and Worst of the 2019 Oscars

Did you watch the 2019 Oscar telecast? I did - that's why I’m looking at how the stars’ publicists did on the most important night in Hollywood. It was the first time in the history of the broadcast that the program went hostless. Join me and my long-term friend and fellow pop culture enthusiast Mary Mitschow as we each chose our top three hits and misses by both stars and publicists on Oscar night and riffed on our take. We’re digging into whether the stars’ publicists did a good job of promoting their clients’ brands in a way that kept them on-brand and on message. Or did they leave something to be desired, causing more work for themselves on the back-end of the show?   Maya Rudolph, Tina Fey and Amy Poehler Oscar Introduction Spike Lee Storms Out of Oscars After 'Green Book' Win, Says Academy Made Bad Call  Jennifer Hudson Sings 'I'll Fight' Live at Oscars 2019 Melissa McCarthy and Brian Tyree Henry Present the Oscar for Costume Design  Mahershala Ali Accepts the Oscar for Supporting Actor   About Molly Molly McPherson, M.S., APR, combines her knowledge of current communication practices with years of news and PR experience to develop the right plans and messaging for clients to protect and build their reputations. Molly founded the Communicate with Confidence Leadership Training Program and frequently speaks on crisis communications, public relations and social media.   Listen + subscribe on Apple Podcasts, Stitcher or wherever you listen to your podcasts.   © Molly McPherson 2019The media tool I use to track stories, monitor coverage, and help clients get their message in the right hands. Click here to learn more. Want More Behind the Breakdown? Follow The PR Breakdown with Molly McPherson on Substack for early access to podcast episodes, exclusive member chats, weekly lives, and monthly workshops that go deeper than the mic. It's the insider’s hub for communicators who want strategy with spine—and a little side-eye where it counts.Follow Molly → @MollyMcPherson Subscribe to PR Breakdown on Substack → prbreakdown.mediaClick here to subscribe to Molly's live events. Need a Keynote Speaker? Drawing from real-world PR battles, Molly delivers the same engaging stories and hard-won crisis insights from the podcast to your live audience. Click here to book Molly for your next meeting. This podcast is supported by Muck Rack, the PR management platform I use to monitor media coverage, track journalist activity, and inform high-stakes strategy with real-time data. Click here to try Muck Rack for yourself. Follow & Connect with Molly: https://www.youtube.com/mollymcpherson ...
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5 snips
Feb 19, 2019 • 36min

16: How to Spot a Liar

Let’s face it, we all lie. Many of those lies are innocent white lies with the intent of making the other person look or feel better (That jacket looks great on you!) but other lies are much more hurtful and impactful (think: the Fyre Festival).Most people can’t spot a lie because humans are wired to believe one another. In this episode of Confident Communications, I’m sharing the common reasons we lie, which gender is more likely to lie, the lies each gender tell and which gestures can be misconstrued as lying (and which are dead giveaways for lies).Not only that, but I’ll use a simple trick that will tell you whether you’re more prone to telling lies.This episode is for parents, spouses, colleagues, customers, leaders--anyone who wants to become a human lie detector. I’m not going to lie...it will come in handy!Mentioned in this episodeFyre festival documentaries on Hulu and Netflix1:4 people think it’s okay to lie on an insurance formBy age of 4, 90% of children will understand the concept of a lie60% of adults can’t have a 10 min conversation without lying at least onceMen lie twice as much as womenWomen more comfortable with lying than men (Neurs study?)Liespotting: Proven Techniques to Detect Deception by Pamela MeyerChris Watts home searchAlex Rodriguez admits to using steroidsBill Clinton - I did not have sexual relations with that womanAbout MollyMolly McPherson, M.S., APR, combinThe media tool I use to track stories, monitor coverage, and help clients get their message in the right hands. Click here to learn more. Want More Behind the Breakdown? Follow The PR Breakdown with Molly McPherson on Substack for early access to podcast episodes, exclusive member chats, weekly lives, and monthly workshops that go deeper than the mic. It's the insider’s hub for communicators who want strategy with spine—and a little side-eye where it counts.Follow Molly → @MollyMcPherson Subscribe to PR Breakdown on Substack → prbreakdown.mediaClick here to subscribe to Molly's live events. Need a Keynote Speaker? Drawing from real-world PR battles, Molly delivers the same engaging stories and hard-won crisis insights from the podcast to your live audience. Click here to book Molly for your next meeting. This podcast is supported by Muck Rack, the PR management platform I use to monitor media coverage, track journalist activity, and inform high-stakes strategy with real-time data. Click here to try Muck Rack for yourself. Follow & Connect with Molly: https://www.youtube.com/mollymcpherson ...
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Feb 12, 2019 • 49min

15: Bully!: Presidential Communications Throughout the Ages

More than ever, being President of the United States means you need to be at the top of your game as a communicator. And no matter what you think about current or past presidents, each one had his own challenges and triumphs when it comes to communicating with the American public.In this non-partisan episode of the Confident Communications podcast, I’m sharing how communication by our nation’s leaders has changed over time--from the written State of the Union to fireside chats that worked for one president and flopped for another and from our pop culture president to our social media president.Each president mentioned can teach you something about how to communicate confidently as a leader. And that might be even more so from the non-president who might be considered our nation’s biggest influencer--both of his time and today.Mentioned in this EpisodeBill Clinton’s appearance on the Arsenio Hall ShowFDR Fireside ChatJimmy Carter Fireside ChatListen + subscribe on Apple Podcasts or wherever you listen to your podcasts.© Molly McPherson 2019The media tool I use to track stories, monitor coverage, and help clients get their message in the right hands. Click here to learn more. Want More Behind the Breakdown? Follow The PR Breakdown with Molly McPherson on Substack for early access to podcast episodes, exclusive member chats, weekly lives, and monthly workshops that go deeper than the mic. It's the insider’s hub for communicators who want strategy with spine—and a little side-eye where it counts.Follow Molly → @MollyMcPherson Subscribe to PR Breakdown on Substack → prbreakdown.mediaClick here to subscribe to Molly's live events. Need a Keynote Speaker? Drawing from real-world PR battles, Molly delivers the same engaging stories and hard-won crisis insights from the podcast to your live audience. Click here to book Molly for your next meeting. This podcast is supported by Muck Rack, the PR management platform I use to monitor media coverage, track journalist activity, and inform high-stakes strategy with real-time data. Click here to try Muck Rack for yourself. Follow & Connect with Molly: https://www.youtube.com/mollymcpherson ...

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