Multifamily Collective Podcast

This episode is brought to you by https://www.ElevateOS.com —the only all-in-one community operating system.ElevateOS transforms property management, combining resident engagement, reservations, rent payments, maintenance, and concierge services into a single super app. It also uniquely integrates access control, intercoms, package lockers, and thermostats, eliminating app fatigue and redefining modern apartment living.Visit https://www.ElevateOS.com/MMN for a free demo and see how they can help you level up your operations.You know the type.They show up late.They ignore the rules.They believe the entire organization exists to serve them.In this no-punches-pulled episode of the Multifamily Collective, Mike Brewer confronts one of the most corrosive forces in any business—entitlement. And he doesn’t sugarcoat it.Entitlement isn’t just a bad attitude. It’s a full-blown organizational cancer. These are the team members who reject accountability, manipulate systems, blame others, and suck the oxygen out of every room they enter. They’re defensive. Ungrateful. And exhausting to manage.But this episode isn’t about blame—it’s about clarity.Mike outlines the critical differences between an entitled individual and someone who leads with a heart of service. One poisons culture. The other builds it. If you’re serious about scaling impact, moving fast, and creating outcomes with excellence, you must address entitlement head-on.Spoiler: You won’t coach it out of them. You’ll waste your time trying.Watch now if you're ready to defend your culture, protect your team, and lead with conviction.If this hits home, give it a Like, hit Subscribe, and share it with someone who needs to hear it.

This episode is brought to you by https://www.ElevateOS.com —the only all-in-one community operating system.ElevateOS transforms property management, combining resident engagement, reservations, rent payments, maintenance, and concierge services into a single super app. It also uniquely integrates access control, intercoms, package lockers, and thermostats, eliminating app fatigue and redefining modern apartment living.Visit https://www.ElevateOS.com/MMN for a free demo and see how they can help you level up your operations.We all know a “Yeah, But” person.They’re in the meeting.They’re in the loop.And they’re draining every ounce of momentum from the room.In this episode of the Multifamily Collective, Mike Brewer calls out the “Yeah, But” mindset—that exhausting habit of defaulting to downside, dismissing ideas, and derailing creative energy in the workplace. These individuals don’t just block progress—they breed fatigue, frustrate teammates, and quietly corrode morale.But here’s the good news: the antidote is simple.It’s the “Yes, And” leader—the person who brings constructive challenge without shutting down creativity. Mike shows how these people keep ideas alive, bring fresh perspective to past failures, and keep teams moving forward with each other—not against.If your Multifamily organization is serious about building a culture of possibility, collaboration, and can-do energy, you need more “Yes, Ands” and fewer “Yeah, Buts.”Watch now to learn how to shift your culture—one sentence, one mindset at a time.If this resonates, hit Like, Subscribe, and share it with someone who's stuck in ‘yeah but’ mode.

This episode is brought to you by https://www.ElevateOS.com —the only all-in-one community operating system.ElevateOS transforms property management, combining resident engagement, reservations, rent payments, maintenance, and concierge services into a single super app. It also uniquely integrates access control, intercoms, package lockers, and thermostats, eliminating app fatigue and redefining modern apartment living.Visit https://www.ElevateOS.com/MMN for a free demo and see how they can help you level up your operations.Stress is silent—but its impact in your organization is loud.In this episode of the Multifamily Collective, Mike Brewer turns the spotlight on a different kind of disruptor: the high-stress individual.Not to be confused with high drama—who thrives on chaos—high stress shows up as irritability, anxiety, and overwhelm. These are the perfectionists. The over-committers. The internalizers who run full throttle just to escape the weight pressing on them.But here’s the hard truth: stressed people stress people.And when that energy spreads, it derails momentum, fractures team morale, and stalls your operations. Mike unpacks the tension between the fast-moving high-stress personality and the calm, measured presence of someone who is “staid in character.” And more importantly, he offers real solutions—breathing, running, meditation, even stretching—to help leaders and their teams discharge that pressure before it spills over.Because leadership isn’t about being stress-free—it’s about knowing what to do with stress before it starts hurting others.If you’re serious about showing up as a beneficial presence in your Multifamily organization, this episode is your blueprint.Like this?Like the video.Subscribe to the channel.And share this with someone who could use a better way to manage pressure.

This episode is brought to you by https://www.ElevateOS.com —the only all-in-one community operating system.ElevateOS transforms property management, combining resident engagement, reservations, rent payments, maintenance, and concierge services into a single super app. It also uniquely integrates access control, intercoms, package lockers, and thermostats, eliminating app fatigue and redefining modern apartment living.Visit https://www.ElevateOS.com/MMN for a free demo and see how they can help you level up your operations.Have you heard the rumor?There’s a Community Boss out there—maybe it’s you—who’s about to step onto one of the biggest Multifamily stages of the year.In this special Multifamily Collective episode, Mike Brewer shares an exciting opportunity coming out of the Community Boss crew, in partnership with Podcast Palooza 2025 in Las Vegas. Evan is putting out the call for nominations—he’s choosing one standout professional from the Multifamily world to join him live on stage for a feature episode of the Community Boss podcast.This isn’t just about recognition.It’s about celebrating the people who are in the trenches—walking units, checking punch lists, turning over move-ins, and making sure properties shine. The people who show up, lead well, and lift everyone around them. This is your chance to nominate someone who represents what a real community boss looks like.Mike’s already putting his nominations in.Now it’s your turn.Go to the Community Boss website. Fill out the form. Tell Evan why your nominee deserves the spotlight. Then get ready for Podcast Palooza 2025.Like and Subscribe for more insider updates on what’s next in Multifamily.

This episode is brought to you by https://elevateos.com —the only all-in-one community operating system.ElevateOS transforms property management, combining resident engagement, reservations, rent payments, maintenance, and concierge services into a single super app. It also uniquely integrates access control, intercoms, package lockers, and thermostats, eliminating app fatigue and redefining modern apartment living.Visit ElevateOS.com/MMN for a free demo and see how they can help you level up your operations.What’s your posture saying about your culture?In today’s Multifamily Collective episode, Mike Brewer peels back the curtain on one of the most overlooked drivers of team energy and customer experience: body language.It’s not just a posture problem—it’s a people performance problem.If you’ve ever watched a team member slouched at the front desk or dragging through a tour like it’s punishment, you’ve already seen the cost. Low energy isn’t neutral—it’s contagious. And in Multifamily, where every moment is an opportunity to inspire, influence, or ignite action, body language is speaking louder than you think.Mike walks you through how poor body language can quietly destroy momentum in your business, and why being staid and composed isn't the same as being lifeless. He also breaks down the human side of leadership—how to spot the silent signs of struggle and why it’s your responsibility to lean in, ask the right questions, and, when needed, point your people to the help they need.This isn’t just about posture—it’s about presence.If you’re serious about leading with empathy while producing outcomes that matter, this episode’s for you.Like what you’re hearing?Tap Like.Hit Subscribe.And let’s raise the standard in Multifamily, together.

This episode is brought to you by https://www.ElevateOS.com —the only all-in-one community operating system.ElevateOS transforms property management, combining resident engagement, reservations, rent payments, maintenance, and concierge services into a single super app. It also uniquely integrates access control, intercoms, package lockers, and thermostats, eliminating app fatigue and redefining modern apartment living.Visit https://www.ElevateOS.com/MMN for a free demo and see how they can help you level up your operations.Ever worked with someone who turns every task into a five-alarm fire?You’re not alone.In this installment of the Thereby Series, Mike Brewer breaks down the exhausting reality of high-drama personalities inside your Multifamily organization. These are the team members who can drain your energy, hijack your time, and turn minor issues into major disruptions. But here’s the real leadership challenge: how do you identify these individuals, and more importantly, how do you coach or course-correct them before they derail your team?Mike makes a critical distinction between drama and passion. One demands attention. The other earns it.He unpacks why some people respond with poise—what he calls “staid”—while others react like the world’s ending. Drawing on wisdom from Viktor Frankl’s Man’s Search for Meaning, Mike invites you to pause, reflect, and make choices that strengthen culture rather than fracture it.You’ll walk away with practical advice on how to lead these personalities—or help them find a better fit—so your PropTech and Multifamily teams can stay focused, steady, and driven by impact rather than emotion.If you’re a leader in the Multifamily space, this is your playbook for protecting team culture while amplifying mission-driven momentum.Like what you heard?Hit that Like button.Smash Subscribe.And let’s build better teams, together.

Being late doesn’t just waste time — it erodes trust. Let’s talk about why being early matters more than you think.Welcome back to the Multifamily Collective!Today, Mike Brewer brings the heat on a topic he's radically passionate about: punctuality.Showing up on time — or better yet, early — isn’t just about good manners. It’s a direct signal of respect, trust, and personal accountability.Mike shares a powerful story about a new airline CEO who taught his team a lesson they’d never forget — one that translates perfectly to the Multifamily world.Because when team members show up late, when make-readies slip behind schedule, when service promises go unmet — trust breaks down.And when trust breaks down, everything suffers: morale, operations, and the resident experience.If you're a leader who wants to raise the bar on culture, accountability, and excellence, this episode is a must.And don’t forget — RSVP now for Podcast Palooza during NAA’s Apartmentalize Conference at MultifamilyMediaNetwork.com!If punctuality is a value you’re ready to double down on, tap Like and Subscribe. Let’s build a culture of trust in Multifamily, together.

Deadlines aren’t suggestions. They’re fuel for your business engine. Let’s get serious about them today.Welcome back to the Multifamily Collective!Today, Mike Brewer tackles a silent killer of progress — missing deadlines.Whether it's a team member, a customer, or a supplier partner, missed deadlines drag your business down and stall momentum.Mike dives into why missed deadlines happen — lack of clarity, lack of urgency, analysis paralysis — and how leaders must respond.You’ll learn why setting clear expectations, securing real commitments, and clearing roadblocks is your true job as a leader.Because when the team wins on deadlines, the business wins on growth.If you’re serious about leading at the pace the Multifamily and PropTech industries demand today, this episode is a can’t-miss.And don't forget — RSVP now for Podcast Palooza during NAA's Apartmentalize Conference at MultifamilyMediaNetwork.com!If this message hit home, smash that Like button and Subscribe. Let’s build faster, smarter, stronger Multifamily teams together!

Mistakes aren’t the problem — it’s repeating them that drags your business down. Let’s get after it today.Welcome back to the Multifamily Collective!Today, Mike Brewer celebrates "Mistake Day" — and no, that’s not a typo.Mistakes are natural. Mistakes are necessary. But there’s a world of difference between using mistakes as data points for growth — and dragging your organization down by making the same mistakes over and over again.Mike shares personal stories and leadership insights on why some team members turn mistakes into education and momentum, while others turn them into anchors.You’ll learn how to spot the difference, how to coach with intention, and how to double down on the people who are learning, growing, and accelerating your business.If you’re serious about creating a culture that moves fast, learns faster, and wins bigger, this episode is for you.And don’t forget — RSVP for Podcast Palooza at the 1923 Club during NAA's Apartmentalize! Grab your spot at MultifamilyMediaNetwork.com!If today’s episode gave you a spark, hit Like and Subscribe. Let’s keep pushing Multifamily leadership forward, one smart mistake at a time!

Hoverers slow your business down — but they’re also asking for help. Let’s talk about it today.Welcome back to the Multifamily Collective!Today, Mike Brewer shines a light on a group you probably recognize — the "hoverers" in your organization.These are the team members who constantly seek validation, feedback, and reassurance — and if left unchecked, they can subtly slow your business down.Mike breaks down why hoverers aren’t just needy — they’re signaling a need for leadership, for teaching, training, mentoring, and coaching.It’s not about enabling.It’s about inspiring.It's about building character and raising performance standards without letting the team drift into dependency.If you’re serious about creating a fast-moving, high-character organization, this episode is critical for your leadership toolkit.And hey — don’t forget to RSVP for Podcast Palooza at the 1923 Club in Las Vegas during the NAA’s Apartmentalize event. Get your spot locked in at MultifamilyMediaNetwork.com!If you found this message valuable, smash the Like button and Subscribe. Let’s build better Multifamily businesses together!