Multifamily Collective Podcast

Mike Brewer
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Jun 8, 2025 • 6min

2,015 - Why Body Language is Your Multifamily Superpower

This episode is brought to you by https://elevateos.com —the only all-in-one community operating system.ElevateOS transforms property management, combining resident engagement, reservations, rent payments, maintenance, and concierge services into a single super app. It also uniquely integrates access control, intercoms, package lockers, and thermostats, eliminating app fatigue and redefining modern apartment living.Visit ElevateOS.com/MMN for a free demo and see how they can help you level up your operations.What’s your posture saying about your culture?In today’s Multifamily Collective episode, Mike Brewer peels back the curtain on one of the most overlooked drivers of team energy and customer experience: body language.It’s not just a posture problem—it’s a people performance problem.If you’ve ever watched a team member slouched at the front desk or dragging through a tour like it’s punishment, you’ve already seen the cost. Low energy isn’t neutral—it’s contagious. And in Multifamily, where every moment is an opportunity to inspire, influence, or ignite action, body language is speaking louder than you think.Mike walks you through how poor body language can quietly destroy momentum in your business, and why being staid and composed isn't the same as being lifeless. He also breaks down the human side of leadership—how to spot the silent signs of struggle and why it’s your responsibility to lean in, ask the right questions, and, when needed, point your people to the help they need.This isn’t just about posture—it’s about presence.If you’re serious about leading with empathy while producing outcomes that matter, this episode’s for you.Like what you’re hearing?Tap Like.Hit Subscribe.And let’s raise the standard in Multifamily, together.
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Jun 8, 2025 • 6min

2,014 - High Drama vs. High Impact: Leadership Lessons for Multifamily Teams

This episode is brought to you by https://www.ElevateOS.com —the only all-in-one community operating system.ElevateOS transforms property management, combining resident engagement, reservations, rent payments, maintenance, and concierge services into a single super app. It also uniquely integrates access control, intercoms, package lockers, and thermostats, eliminating app fatigue and redefining modern apartment living.Visit https://www.ElevateOS.com/MMN for a free demo and see how they can help you level up your operations.Ever worked with someone who turns every task into a five-alarm fire?You’re not alone.In this installment of the Thereby Series, Mike Brewer breaks down the exhausting reality of high-drama personalities inside your Multifamily organization. These are the team members who can drain your energy, hijack your time, and turn minor issues into major disruptions. But here’s the real leadership challenge: how do you identify these individuals, and more importantly, how do you coach or course-correct them before they derail your team?Mike makes a critical distinction between drama and passion. One demands attention. The other earns it.He unpacks why some people respond with poise—what he calls “staid”—while others react like the world’s ending. Drawing on wisdom from Viktor Frankl’s Man’s Search for Meaning, Mike invites you to pause, reflect, and make choices that strengthen culture rather than fracture it.You’ll walk away with practical advice on how to lead these personalities—or help them find a better fit—so your PropTech and Multifamily teams can stay focused, steady, and driven by impact rather than emotion.If you’re a leader in the Multifamily space, this is your playbook for protecting team culture while amplifying mission-driven momentum.Like what you heard?Hit that Like button.Smash Subscribe.And let’s build better teams, together.
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May 5, 2025 • 6min

2,013 - Why Punctuality Matters in Multifamily

Being late doesn’t just waste time — it erodes trust. Let’s talk about why being early matters more than you think.Welcome back to the Multifamily Collective!Today, Mike Brewer brings the heat on a topic he's radically passionate about: punctuality.Showing up on time — or better yet, early — isn’t just about good manners. It’s a direct signal of respect, trust, and personal accountability.Mike shares a powerful story about a new airline CEO who taught his team a lesson they’d never forget — one that translates perfectly to the Multifamily world.Because when team members show up late, when make-readies slip behind schedule, when service promises go unmet — trust breaks down.And when trust breaks down, everything suffers: morale, operations, and the resident experience.If you're a leader who wants to raise the bar on culture, accountability, and excellence, this episode is a must.And don’t forget — RSVP now for Podcast Palooza during NAA’s Apartmentalize Conference at MultifamilyMediaNetwork.com!If punctuality is a value you’re ready to double down on, tap Like and Subscribe. Let’s build a culture of trust in Multifamily, together.
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May 5, 2025 • 4min

2,012 - Missing Deadlines? Here's How It's Slowing Down Your Multifamily Business

Deadlines aren’t suggestions. They’re fuel for your business engine. Let’s get serious about them today.Welcome back to the Multifamily Collective!Today, Mike Brewer tackles a silent killer of progress — missing deadlines.Whether it's a team member, a customer, or a supplier partner, missed deadlines drag your business down and stall momentum.Mike dives into why missed deadlines happen — lack of clarity, lack of urgency, analysis paralysis — and how leaders must respond.You’ll learn why setting clear expectations, securing real commitments, and clearing roadblocks is your true job as a leader.Because when the team wins on deadlines, the business wins on growth.If you’re serious about leading at the pace the Multifamily and PropTech industries demand today, this episode is a can’t-miss.And don't forget — RSVP now for Podcast Palooza during NAA's Apartmentalize Conference at MultifamilyMediaNetwork.com!If this message hit home, smash that Like button and Subscribe. Let’s build faster, smarter, stronger Multifamily teams together!
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May 5, 2025 • 4min

2,011 - Why Mistakes Matter in Multifamily Leadership

Mistakes aren’t the problem — it’s repeating them that drags your business down. Let’s get after it today.Welcome back to the Multifamily Collective!Today, Mike Brewer celebrates "Mistake Day" — and no, that’s not a typo.Mistakes are natural. Mistakes are necessary. But there’s a world of difference between using mistakes as data points for growth — and dragging your organization down by making the same mistakes over and over again.Mike shares personal stories and leadership insights on why some team members turn mistakes into education and momentum, while others turn them into anchors.You’ll learn how to spot the difference, how to coach with intention, and how to double down on the people who are learning, growing, and accelerating your business.If you’re serious about creating a culture that moves fast, learns faster, and wins bigger, this episode is for you.And don’t forget — RSVP for Podcast Palooza at the 1923 Club during NAA's Apartmentalize! Grab your spot at MultifamilyMediaNetwork.com!If today’s episode gave you a spark, hit Like and Subscribe. Let’s keep pushing Multifamily leadership forward, one smart mistake at a time!
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May 5, 2025 • 3min

2,010 - Managing "Hoverers" in Multifamily Teams

Hoverers slow your business down — but they’re also asking for help. Let’s talk about it today.Welcome back to the Multifamily Collective!Today, Mike Brewer shines a light on a group you probably recognize — the "hoverers" in your organization.These are the team members who constantly seek validation, feedback, and reassurance — and if left unchecked, they can subtly slow your business down.Mike breaks down why hoverers aren’t just needy — they’re signaling a need for leadership, for teaching, training, mentoring, and coaching.It’s not about enabling.It’s about inspiring.It's about building character and raising performance standards without letting the team drift into dependency.If you’re serious about creating a fast-moving, high-character organization, this episode is critical for your leadership toolkit.And hey — don’t forget to RSVP for Podcast Palooza at the 1923 Club in Las Vegas during the NAA’s Apartmentalize event. Get your spot locked in at MultifamilyMediaNetwork.com!If you found this message valuable, smash the Like button and Subscribe. Let’s build better Multifamily businesses together!
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May 5, 2025 • 3min

2,009 - Why Overthinking Is Killing Your Multifamily Business

If you’re stuck gathering data while others are making moves, you’re already behind. Let’s fix that today.Welcome back to the Multifamily Collective!Today, Mike Brewer tackles one of the biggest silent killers of momentum in business: overthinking.You know the signs — endless gathering of data, endless meetings, endless delays.Overthinkers create analysis paralysis, stall initiatives, and quietly drag your Multifamily or PropTech business behind the competition.Mike shares why it’s critical to coach, teach, train, and mentor your teams out of the overthinking trap.You’ll learn how a "ship and iterate" mindset — making a decision, learning from feedback, adjusting quickly — is the key to thriving in today’s rapid-fire business environment.If you’re serious about keeping pace in a world accelerated by AI and innovation, this episode is your call to action.And don’t forget — RSVP today for Podcast Palooza at the 1923 Club in Las Vegas during the NAA’s Apartmentalize Conference! Secure your spot at MultifamilyMediaNetwork.com!If you found value today, hit Like and Subscribe. Let’s grow and move faster together in the Multifamily and PropTech world!
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May 5, 2025 • 5min

2,008 - How Bare Minimum Team Members Impact Multifamily Growth

You can’t outrun change with a team stuck at the starting line. Let’s fix that today.Welcome back to the Multifamily Collective!Today, Mike Brewer tackles a leadership challenge that’s more urgent than ever: the team members who actively do just the bare minimum to get by.You know the type — given 30 days to finish a task, they'll use every single one. In a world where business moves at breakneck speed, that mindset is a liability.Mike unpacks why "good enough" is no longer good enough.He shares why teaching, training, mentoring, and coaching are no longer optional — they’re critical.And he explains how to either bring these team members along or make the tough choice to move them out.If you’re serious about building a Multifamily organization that can sprint ahead of competitors, this episode is a must-listen.And don’t forget — RSVP for the Podcast Palooza at the 1923 Club in Las Vegas! It’s happening during the NAA’s Apartmentalize conference. Lock in your spot now at MultifamilyMediaNetwork.com!If this message resonates, tap Like and hit Subscribe. Let’s grow stronger together in the future of Multifamily, PropTech, and leadership.
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May 5, 2025 • 4min

2,007 - Managing Negativity in Multifamily Teams

You ever notice how one bad attitude can cloud your whole team? Let’s fix that today.Welcome back to the Multifamily Collective!Today, Mike Brewer unpacks the hidden drag that constant complainers create inside your organization.These are the folks who walk around with a thundercloud over their heads — raining negativity on your teams, supplier partners, and even your residents.Left unchecked, they pull down morale, damage your reputation, and stifle momentum in ways you can’t afford.Mike breaks down the leadership mindset needed to mentor and coach these individuals toward positivity — or, when necessary, gracefully show them the exit.Learn why fostering a positive mental attitude isn't just a “nice to have” — it’s critical for scaling success in Multifamily and PropTech leadership today.And don’t miss this — RSVP now for Podcast Palooza at the 1923 Club during NAA! Jennifer Carter is pulling together something truly epic this year. You want to be there!If this episode hit home, smash that Like button and Subscribe. Stay plugged into the conversations that are shaping the future of Multifamily, PropTech, and leadership!
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Apr 27, 2025 • 5min

2,006 - Thereby #10: Stop Handing Over the Football Without a Play | Multifamily Problem Solving

Ever handed someone a football and forgot to call the play?In this episode of the Thereby Series, Mike Brewer shares a powerful leadership lesson from his early career — and breaks down one of the most common blockers in the Multifamily business: team members who deliver data without solutions.You’ve seen it.Someone asks for numbers.You get the numbers.You drop them off like a hot potato.And then… silence.No context.No analysis.No suggestion.Thereby, you stall decision-making and frustrate leaders.Mike explains why simply "handing off the ball" isn’t enough. What decision-makers really want is insight. Interpretation. A clear point of view. Whether it's from ops, marketing, HR — whatever seat you’re in, if you’re asked for something, assume the unspoken ask is: “What do I do with this?”And if you’re not offering that, you’re not just missing a chance to shine — you’re slowing down the team.This one’s for anyone looking to level up their critical thinking and grow into the kind of professional who adds value, not just volume.Love real-talk lessons that grow leaders from the inside out?Like the video, subscribe to the channel, and share it with someone who’s ready to stop playing pass-the-data and start calling the plays.And if you're into strong coffee and strong culture, check out M&M Coffee over on the site — highly endorsed, deeply caffeinated.

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