GUESTS BIO Noah Hoffman - is a real estate investor with 27 units. He owns 7, master-leases 5, and manages 15 with 3-6 more coming on in the next 90 days. Noah started with management, which led to buying properties with conventional financing with his wife, and then started partnering with people on owner finance and subject-to deals to acquire with little to no money down. HIGHLIGHTS OF THE EPISODE 04:19  Noah’s biography/introduction 05:08  How Noah started in real estate towards short term rentals. 06:58  How Noah got the idea of doing Airbnb. 08:39  Noah’s 2nd unit in another state. 09:27  What markets is Noah in now. 11:45  What Noah’s team looks like. 14:00  What Noah's operations look like to automate some of the processes. 16:39  Tools that they use for their property management system. 24:22  How Noah started branching off into the rental arbitrage. 18:01  Noah’s rental arbitrage and how it evolved into a subject 2 deals. 27:15  What a ‘subject 2 deal’ is. 33:49  Mike and E’s acknowledgement/highlight to Noah. 35:39  Noah’s experience on his 2nd mentorship. 36:52  Noah’s goals and plans for 2021. 38:06  Why Noah is cold calling for 2 hours a day. 40:41  Where can people get in touch with Noah Hoffman? 41:24  Noah’s #1 secret to success in short term rentals. NOTABLE QUOTES (KEY LESSONS): "Man I really got to learn about other markets. It's just the tip of the iceberg." - Noah Hoffman "All systems are great until they don't work. So you got to make sure 1. You can rely on them and 2. That they're actually making your life easier." - Emanuele Pani "When I was 17 the owner of the property said 'Sorry we're gonna sell the house, you have to move.' And then it happened again a couple of years later and I'm not gonna let that happen to me. I need to own real estate." Noah Hoffman "The more you know, the more ways you know how to do things." - Emanuele Pani "If you don't continuously inspect your business for new opportunities, new efficiencies you're gonna fall by the waist side from somebody that's hungrier, that's just going to outperform you eventually." - Michael Sjogren CONNECTING WITH THE GUESTS Instagram: https://www.instagram.com/airbnbkingnoah/ Linkedin: https://www.linkedin.com/in/noah-hoffman-950a942/ Smartbnb website: https://www.smartbnb.io/ Learn more about your ad choices. Visit megaphone.fm/adchoices

GUESTS BIO Brian Fontenot - is a Real Estate Investor, Philanthropist, Public Speaker, World Traveler, and Short Term Rental Arbitrage Operator with 20+ units in the Houston area.    HIGHLIGHTS OF THE EPISODE 03:59  Brian’s biography/introduction 05:10  How Brian started and what led him on this path. 06:24  What convinced Brian to quit his 9-5 job and start his STR business. 08:43  How Brian got into his 1st deal. 10:18  What Brian did to acquire his 1st rental property. 11:11  What Brian and his team are focused on for their STR business. 12:43  How Brian identifies what the vacancies look like when looking for a property. 15:09  What they use for their background and screening. 16:56  How they organize needy and greedy things like keys and stuff. 18:01  What other systems do they use besides AutoHost. 19:30  What Brian’s team looks like. 22:18  Brian’s journey to having a good-sized team for his business. 24:20  What Brian’s pricing team looks like. 25:41  What he does in his business now. 27:52  How he finds investors and what he offers to find potential investors. 30:06  Raises money and gets investors on for arbitrage. 32:27  How they pivot and learned on the heat of Covid.  36:09  Providing value to the people we want to serve. 37:09  Are they pivoting to a week-long stay or just with shorter-term stays. 38:30  Looking at International properties. 39:39  Brian’s goals and vision for the business. 42:06  Where can people get in touch with Brian. 42:57  Brian’s #1 secret to success in short term rentals. NOTABLE QUOTES (KEY LESSONS): "Take the leap. There's nothing holding you back." - Brian Fontenot "Just the ability to be able to work from anywhere. People don't take it lightly but I think people now see the beauty of it and now people are more flexible about going to different places and where they stay and such." - Brian Fontenot "We just want to be positioned to be able to offer every possible option that people could look to so that we can be able to make the most with our costumers." - Brian Fontenot "As long as you anticipate the people's needs that you serve, you will find success to highest degree." - Brian Fontenot CONNECTING WITH THE GUESTS  Facebook: https://www.facebook.com/brianlfontenot Instagram: https://www.instagram.com/brianlfontenot/ Linkedin: https://www.linkedin.com/in/brianlfontenot/ Website: https://brianlfontenot.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

In this solo episode Mike and E share their insights for locating and acquiring short term rental properties in 2021. Make sure to grab your copy of the 2021 Goal Achiever Action Guide: www.strsecrets.com/2021   HIGHLIGHTS OF THE EPISODE 04:59  Start shifting your identity to become a short-term rental investor. 07:52  How one conversation can get you multiple short-term rental properties. 09:39  Two things when rewriting your identity. 11:18  The best way you can find leads for your properties. 13:34  Become the person that you want to be. 15:18  Optimize your social media profiles. 16:03  Push yourself out of your comfort zone and follow through no matter what. 18:54  Tips and tying all of the lessons together. 22:04  Why you should definitely check out the ‘Clubhouse App’. 25:03  Why this Episode and Ep. 32 are important at the beginning of the year. 27:40  One of the best pieces of advice that Mike has ever had. NOTABLE QUOTES (KEY LESSONS): "I think every time people want to do new things, they think it's complicated, instead a lot of the times there's low hanging fruit everywhere." - Emanuele Pani "When you position yourself as the expert in your space and you're confident and you've changed and your identity and you build your relationships with those service providers. You can grow a portfolio very very quickly." - Michael Sjogren "Once you have a clear what, want and why it's a lot easier for you to say no to the things that you don't want." - Emanuele Pani "Fix your focus on a primary goal and go an inch wide and a mile deep. Until you've mastered it and delegated it to somebody else, then move on to the next thing." - Michael Sjogren "For me personally and especially, all of this is just us helping other people get to where we are." - Emanuele Pani BOOKS MENTIONED: Rich Dad, Poor Dad - by Robert Kiosaki CONNECTING WITH THE HOSTS Michael Sjogren:   https://linktr.ee/the_airbnbguy Clubhouse handle: @MichaelSjogren                               Emanuele Pani: Facebook | Instagram | LinkedIn | Youtube Clubhouse handle: @epanirealestate Learn more about your ad choices. Visit megaphone.fm/adchoices

Discover the importance of setting goals, defining what you want and why, and taking action. Learn about building habits, simplifying tasks, and creating a reading list. Explore the analogy of treating yourself like a million dollar racehorse. Understand the importance of surrounding yourself with like-minded people and joining an accountability group. Avoid regret by becoming the best version of yourself.

GUESTS BIO Mark Simpson - Owns a company called Boostly. He grew up in the UK. His parents owned a boutique/BNB type of property on a farm and when he got older he started looking at something on how to start marketing their business and get more people to come to their property. Over years and years of refining a website and different marketing campaigns, he’s really dialed in on this process and has still continued to evolve that over the last decade. Mark is the guy to learn about direct bookings. He’s got some amazing content on Youtube and on his website. HIGHLIGHTS OF THE EPISODE 03:28  Mark’s biography/introduction 05:18  How Mark started and where he’s at now. 15:47  Strategic steps when starting your own timelines for your property. 18:08  Mark’s 1 question to Julie George. 20:13  The trick that you get listed everywhere. 23:34  Mark’s PMS recommendation. 26:02  Marks top tip on how you can convert an Airbnb booking into a direct booking. 32:49  The current status of Mark’s family BNB business. 36:07  Mark’s big Goal! 38:34  You have the power to do anything when it’s a direct booking. 41:59  How to get people to go to your website. 50:19  Mark’s secret to success with short term rentals? NOTABLE QUOTES (KEY LESSONS): "Never ever build your house in someone else’s land." - Mark Simpson "I will literally put our property in every channel because you have to diversify where your business is." - Mark Simpson "Done is better than perfect" - Mark Zuckerberg "As soon as you get a guest walk through your door. I don't care what you say. you are in hospitality. You're in my world." - Mark Simpson "Take one thing that I tell you today and do it tomorrow. Just do one thing." - Mark Simpson CONNECTING WITH THE GUESTS Youtube: http://bit.ly/2WEOm1v Facebook: https://www.facebook.com/mrmarksimpson Instagram: https://www.instagram.com/boostlyuk/ Website: https://www.boostly.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

GUESTS BIO Andrew Bate - is the Co-Founder & CEO of Safely.com – the tech-enabled data, and insurance company that has protected over $40 billion of homeowner liability during their short-term rentals. Before founding Safely, Andrew was a senior researcher at both Emory University’s Goizueta Business School and The Wharton School. His team’s work was published in the Harvard Business Review, Neuropsychologia, NeuroLeadership, and the Handbook of NeuroLeadership. Prior to that, he was an analyst at McKinsey & Co., specializing in revenue management, distribution, and loyalty programs for the Firm’s Travel Practice. Andrew earned his BBA from Emory University and an MBA from the London School of Business where he attended the Chinese University of Hong Kong on exchange. HIGHLIGHTS OF THE EPISODE 04:22  Andrew’s biography 05:53  What got Andrew into the short-term rental industry and what gave him the idea for Safely. 08:01  The amount of money that people with secondary home is not utilizing. 10:44  Taking homeowners’ concerns seriously to help grow your co-hosting business. 14:23  Andrew’s process/journey on founding his company Safely.com 18:42  How the offering works behind Safely. 20:46  Safely’s 3-day turnaround claim. 22:57  Running a background check on guests. 24:34  3 types of insurance claims on vacation rentals. 28:01  Taking regular inventory of what’s in your house. 29:31  Why Safely is unique. 32:01  Bad things happen. Don’t be afraid to use your insurance policy. 34:06  Plans on running cancelation insurance for guests and hosts. 37:23  Trip Cancelation insurance is not a new concept in other industries. 39:49  Andrew’s number 1 secret to success in short-term rentals. 41:38  Where can people find out more about Andrew and Safely. NOTABLE QUOTES (KEY LESSONS): "The first need that a homeowner has before they're gonna monetize that house is, they need to feel comfortable with who's staying in their house and they know that they'll be taken care of if something goes wrong." - Andrew Bate "If you're doing your job well you'll have 80% occupancy." - Andrew Bate "The secret is once you're running your business it's to look at the best practices from the established travel industry." - Andrew Bate CONNECTING WITH THE GUESTS Website: safely.com Email: andrew@safely.com Learn more about your ad choices. Visit megaphone.fm/adchoices

GUESTS BIO Adam Knight - is the Principal at Knowing Hospitality, a full-service hotel management company, and Host of The Proven Principles Podcast. He brings 25 years of experience across luxury brands and independent companies. A hospitality veteran and operations expert, he has lived and worked all over North America and the Caribbean. He loves the left brain/right brain dichotomy of the hospitality industry. One minute you’re diving into a P&L, the next you’re tasting the new seasonal menu in the restaurant. His passion lies in understanding how things work and making them better, be it small service experiences or large-scale project management. HIGHLIGHTS OF THE EPISODE 03:31  Adam’s biography 04:23  The beginning of how he got into the hospitality industry and where it’s taking him. 07:43  The biggest opportunity in real estate right now. 09:53  Adam’s outlook on 2021’s hospitality industry. 12:25  Why it’s going to be a bit of a bloodbath. 14:35  Adam’s take on how you advertise/capitalize on the travel trend right now? 18:22  New normal trends on boutique hotels and other levels of the hospitality business. 19:17  Hybrid model of vacation rentals and hotel. 20:37  3 biggest mistakes that Airbnb hosts can learn from hotel owners 23:37  Service providers that automatically adjust rates based on local data. 25:28  The biggest thing that people can implement on their Airbnb business from the hospitality side that could make a big difference. 28:55  Put yourself in a guest’s shoes. 33:18  The reality that someone’s not going to like the experience. 34:47  The way you handle problems makes a big difference. 37:08  The thing to keep in mind when you respond to negative reviews. 38:35  Adam’s standpoint on some best practices to create a standard system for your short-term rental business. 45:53  Creating a culture of a cohesive team. 48:13  Good characteristics when hiring your right-hand man/woman. 50:46  Wher can people get in touch with Adam Knight. 51:42  The no. 1 secret to success with short-term rentals or hospitality. BOOKS MENTIONED: Good to Great - Jim Collins NOTABLE QUOTES (KEY LESSONS): "You potentially have millions of people around in your city that want to come in and get out of the house because the kids are screaming and they can't get any work done, and they'll buy a block of time every so often from you to be able to get their jobs done or just get away from the craziness" - Adam Knight "The mindset that people need to get into it to understand that you sell experiences" - Adam Knight "If you are proactive in communication and just make sure that you win in every single guest every single time you're going to be successful." - Adam Knight CONNECTING WITH THE GUESTS Website: knowinghospitality.com LinkedIn: https://www.linkedin.com/in/adamknight/ Instagram: https://www.instagram.com/adamknight/ Learn more about your ad choices. Visit megaphone.fm/adchoices

GUESTS BIO Mathew Owens - is a CPA and owner of OCG Properties, LLC BA in Economics w/ Emphasis in Accounting from UC Santa Barbara Certified Public Accountant, 2002 Bought, renovated and sold or held over 700+ single-family properties Currently buying 5+ single-family rental properties per month Acquire and operate value add multifamily properties Private Lender with over $10M+ lent in multiple markets across the U.S. Raised over $75 million in private investors capital Currently own over 130+ units in Memphis, TN, Atlanta GA, St. Louis, MO Property management 10+ years experience Investments Syndicated investments Performing and non-performing Notes Single-family, multifamily properties – flipping & holding Private lending Short term rentals 15+ years experience taxation and auditing 15+ years full-time real estate experience HIGHLIGHTS OF THE EPISODE 06:10  Mathew’s biography 14:19  Taking those baby steps to achieve your dreams. 15:56  What got Mathew into real estate and how he got to the point to make the leap to go fulltime. 21:30  What Mathew’s Airbnb systems look like now. 31:09  Mathew’s vision / goals / thought pattern right now. 36:13  Is there anybody that will fund the furniture investment for short term rental. 39:19  KPI’s of how Mathew helps measure his management companies progress. 46:58  Everybody is going to make mistakes. 49:26  What does Mathew specifically look for when looking for a short term rental property? 55:14  Paying attention and realizing after taking a hit from a change in the market. 56:57  What is the #1 Secret for success in short term rentals? NOTABLE QUOTES (KEY LESSONS): "You're focused on what do you want to bring into your life and the more that is successful for you the more it becomes ingrained belief over time." - Mathew Owens "The first thing I do now is looking at myself and say, 'What did I do wrong here that I can change to make this not happen again.'" - Mathew Owens "Mindset and that culture is literally everything for success" - Mathew Owens. CONNECTING WITH THE GUESTS LinkedIn: https://www.linkedin.com/in/mathewowens/ Learn more about your ad choices. Visit megaphone.fm/adchoices

GUESTS BIO Antonio & Dominique is involved in hospitality on various fronts. Together they own Guestxinside, a company that focuses on the psychological aspects of the customer/guest journey. They inspire brands to be memorable, creating profitable customer journeys, and train staff accordingly. Antonio also owns an Italian restaurant with his brother in the Netherlands. HIGHLIGHTS OF THE EPISODE 06:56  Antonio & Dominique’s introduction 07:58  How they started their company. 16:34  Why smell is important to enhance the guest experience. 19:56  What elements to look for to create an awesome guest experience. 24:05  A powerful aspect that they consider when developing guest journeys. 27:17  Creating something memorable, something different on your Airbnb. 28:10  How you can give a gift to a person that you don’t know. 29:32  The difference between hotels and Airbnb. 31:39  A tip for any short term rental owner or an Airbnb guy. 33:37  Thinking through that customer experience. 34:40  Building an experience and a story. 35:41  Leveraging scent of smell on your short term rental business. 36:21  Having positive emotion from your accommodation makes them want more. 38:53  Things that people should concentrate on customer care. 41:38  Training yourself non-verbal communication. 42:55  A couple of tricks when you’re not meeting with guests. 45:45  How to understand someone without seeing them in person. 44:27  What you can do to show that we care on the messaging or on the listing. 48:02  Make sure they never have a doubt that you’re a robot. 50:11  Where can people find out about Antonio & Dominique and their company? 50:54  Their #1 Secret to being successful in the hospitality industry. NOTABLE QUOTES (KEY LESSONS): "The experience should be good enough for most of the time and exceptional just occasionally." - Antonio "If you have a positive emotion you'll want more of that emotion." - Dominique "Spend your money according to making the guest experience better. And not necessarily what you think you would like." - Emanuele Pani "Make sure that they should never have the doubt that you're a robot. Make sure that they should have the feeling that they are dealing with a human being." - Antonio "Focusing more on how you make people feel not just the experience." - Michael Sjogren CONNECTING WITH THE GUESTS LinkedIn: https://www.linkedin.com/company/guestxinside/ Antonio’s LinkedIn: https://www.linkedin.com/in/antonio-pibia-05baa4172/ Dominique’s LinkedIn: https://www.linkedin.com/in/dominiquedegroot/ Website:  http://www.guestxinside.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

GUESTS BIO Adrian Salazar - has a portfolio of 6 short-term rentals and they are all in the apartment complexes that he owns. He has created processes and systems to automate the operations so that he can continue focusing on growing his portfolio and maximizing his returns. HIGHLIGHTS OF THE EPISODE 03:32  Adrian’s introduction 05:06  How Adrian got into real estate in general. 10:11  Folks that are growing, scaling and doing big things all invest in personal development. 12:34  What Adrian did differently after he went to personal development events early on. 17:15  The process of raising money to buy Adrian’s 16 unit property. 20:02  Adrian on being resourceful. 20:22  How Adrian transition to short term rentals. 21:57  What Adrian’s business looks like on the back end. 24:59  The thing that you have to do on starting a short term rental business. 27:05  The sweet spot for short term rentals with having a unit mix. 29:46  Something that made a huge difference in doing Airbnb. 33:35  Implementing a welcome binder. 36:18  A tip to people who want success on Airbnb. 36:58  Why you need to join the Short Term Rental Secrets Facebook group. 37:47  Why Adrian puts Airbnb on the first floor. 39:29  Noise issues from the 2nd floor down to the 1st floor. 43:26  Where can people connect with Adrian Salazar. 44:27  Adrian’s number 1 secret for success in short-term rentals. NOTABLE QUOTES (KEY LESSONS): "Until you change yourself, your income level will never outgrow your level of personal development. You have to work on your mind before you can scale and grow. There's no way around it." - Michael Sjogren "Personal development; it's a little weird at first. You got to really dive in and understand it and practice it because, in the beginning, it's gonna be a little tough to understand all that." - Adrian Salazar "The big difference between the average people who are getting started and the people who are actually doing things is commitment." - Adrian Salazar "As long as you have that commitment to making a difference in your life, you can start at any age but you have to actually be obsessed with making a change." - Emanuele Pani "You got to fail forward and fail fast because then, that's how you're gonna learn it quick." - Adrian Salazar BOOKS MENTIONED: Rich Dad, Poor Dad - Robert Kiyosaki Think and Grow Rich - Napoleon Hill CONNECTING WITH THE GUESTS Instagram: https://www.instagram.com/adriannsalazar_/ Learn more about your ad choices. Visit megaphone.fm/adchoices