FranklinCovey On Leadership

Alison Wood Brooks, a Harvard Business School professor and author of "Talk: The Science of Conversation and the Art of Being Ourselves," shares valuable strategies to enhance communication. She introduces the TALK framework—Topics, Asking, Levity, and Kindness—empowering listeners to connect better. Alison highlights the role of humor for engaging conversations and offers insights on navigating social anxiety. Her practical tips make it easier for everyone, from CEOs to teenagers, to master the art of conversation in today’s noisy world.

Sheila Lirio Marcelo, founder of Care.com and Ohai.ai, shares her remarkable journey from young immigrant mother to tech founder and CEO. She opens up about the sacrifices behind entrepreneurship, the hidden costs of unpaid labor, and the systems she’s building to support families and restore connection. Sheila reflects on raising capital, staying data-driven while leading with heart, and the dualities of bold, authentic leadership. With wisdom forged in both business and life, she offers a compelling vision for how technology—and self-awareness—can help us lead better, live more fully, and love deeper.

Frank Lorenzo, legendary airline executive and author of Flying for Peanuts, reflects on the high-stakes world of aviation, business transformation, and leadership under fire. From pioneering low-cost fares and managing massive union battles to negotiating with Donald Trump and leading through tragedy, Frank shares lessons learned from decades in the cockpit of industry change. He also opens up about reputation, resilience, and the human cost of leadership, offering hard-earned wisdom for anyone navigating complexity, criticism, or crisis. This candid conversation sets the record straight—and shows what it really takes to lead during turbulent times.

Dana Maor, McKinsey senior partner and lead author of The Journey of Leadership, shares insights from her work advising global CEOs on how to lead from the inside out. Drawing on 26 years at McKinsey, Dana unpacks the new rules of leadership in an age of complexity, from embracing humility and inner agility to learning how to be vulnerable without losing authority. She also explores the powerful dynamics of team psychology—why everyone keeps things from the boss, how leaders can uncover their own triggers, and how to build trust across top teams. Packed with research, real stories, and actionable tools, this episode is a roadmap for anyone ready to lead with greater self-awareness, impact, and clarity.

Debra Whitman, economist and AARP executive, shares research and wisdom from her new book, The Second Fifty: Answers to the 7 Big Questions of Midlife and Beyond. From longevity and brain health to working longer, affording retirement, and redefining purpose, Debra offers a clear-eyed yet hopeful look at what it takes to age well in America today. She also breaks down the biggest myths around memory loss, long-term care, and how your zip code affects your lifespan—and provides actionable advice for individuals, families, and employers alike.

Kristen Welch, author and founder of Mercy House Global, shares the lessons she’s learned about parenting, contentment, and living with purpose. After a life-changing trip to Kenya, Kristin shifted how she raised her three kids—choosing gratitude, service, and intentional boundaries over comfort and entitlement. She explains how small, everyday practices—like family dinners, gratitude jars, and thoughtful giving—can help families counter cultural pressure and raise kids who are both joyful and grounded.

Michael Chad Hoeppner, a communication expert and author of 'Don't Say Um', shares secrets to speaking with clarity and confidence. He stresses that delivery trumps content in effective communication. Listeners learn the impact of filler words and the importance of mindful pauses and proper breathing. Hoeppner also discusses the pitfalls of speaking coaching, especially for leaders, while emphasizing the transformative role of posture in communication. Packed with practical strategies, this conversation is a game-changer for anyone looking to elevate their speaking skills.

Sara Jane Ho, a global etiquette expert, Netflix host, and author, shares her insights on modern manners and confidence. She highlights the importance of being present and thoughtful in social interactions rather than perfect. Sara delves into topics like the evolution of thank-you notes, navigating awkward dinner parties, and mastering small talk. With her blend of Eastern and Western etiquette, she emphasizes the significance of introductions and the art of connection, rounding out her discussion with unique advice on managing romance and social events.

Tom Rosshirt, former White House speechwriter and author of Chasing Peace: A Story of Breakdowns, Breakthroughs, and the Spiritual Power of Neuroscience, shares his deeply personal journey through depression, anxiety, and a total breakdown—and how neuroscience, grace, and emotional honesty helped him rebuild. He explores how fear and self-image silently drive our choices, why setting boundaries is an act of strength, and how true peace comes not from controlling life, but from retraining our minds to face what we fear most. This is a powerful conversation for anyone seeking healing, perspective, and lasting transformation.

James Longman, an ABC News foreign correspondent and author of The Inherited Mind, offers insights from both personal and scientific perspectives on mental health. He shares his family's struggles with schizophrenia and depression, emphasizing the importance of understanding genetics versus epigenetics. Longman explores the emotional costs of secrecy and advocates for open conversations about mental illness. He highlights the power of community support and personal agency in fostering mental well-being, providing hope for those navigating similar challenges.