FranklinCovey On Leadership with Scott Miller

Michael Chad Hoeppner, a communication expert and author of 'Don't Say Um', shares secrets to speaking with clarity and confidence. He stresses that delivery trumps content in effective communication. Listeners learn the impact of filler words and the importance of mindful pauses and proper breathing. Hoeppner also discusses the pitfalls of speaking coaching, especially for leaders, while emphasizing the transformative role of posture in communication. Packed with practical strategies, this conversation is a game-changer for anyone looking to elevate their speaking skills.

Sara Jane Ho, a global etiquette expert, Netflix host, and author, shares her insights on modern manners and confidence. She highlights the importance of being present and thoughtful in social interactions rather than perfect. Sara delves into topics like the evolution of thank-you notes, navigating awkward dinner parties, and mastering small talk. With her blend of Eastern and Western etiquette, she emphasizes the significance of introductions and the art of connection, rounding out her discussion with unique advice on managing romance and social events.

Tom Rosshirt, former White House speechwriter and author of Chasing Peace: A Story of Breakdowns, Breakthroughs, and the Spiritual Power of Neuroscience, shares his deeply personal journey through depression, anxiety, and a total breakdown—and how neuroscience, grace, and emotional honesty helped him rebuild. He explores how fear and self-image silently drive our choices, why setting boundaries is an act of strength, and how true peace comes not from controlling life, but from retraining our minds to face what we fear most. This is a powerful conversation for anyone seeking healing, perspective, and lasting transformation.

James Longman, an ABC News foreign correspondent and author of The Inherited Mind, offers insights from both personal and scientific perspectives on mental health. He shares his family's struggles with schizophrenia and depression, emphasizing the importance of understanding genetics versus epigenetics. Longman explores the emotional costs of secrecy and advocates for open conversations about mental illness. He highlights the power of community support and personal agency in fostering mental well-being, providing hope for those navigating similar challenges.

Molly Bice Jackson, performer, speaker, and author of The Commodity of Connection, shares the unimaginable story of losing her two-year-old daughter in a tragic accident—and the extraordinary healing that followed. Blending humor, heartbreak, and hope, Molly reflects on how authentic relationships, grief literacy, and emotional courage not only helped her survive but also transformed her purpose. She explains why connection is more than a soft skill—it’s a critical leadership competency. With wisdom forged in unimaginable pain, Molly offers a deeply moving case for bringing empathy, presence, and real humanity into our workplaces and lives.

Chad Sanschagrin, author of Keep Telling Yourself: Shift Your Story and Create a Life of Abundance, shares how we can break free from self-limiting beliefs, rewrite our internal narratives, and take ownership of our future. Drawing from his own transformation—from struggling with self-doubt to building a successful career—Chad reveals how "shift moments" can help us see the truth behind our stories and change our perspectives for the better. This conversation is a powerful reminder that we are the authors of our own lives, capable of rewriting our paths at any moment.

Katty Kay, journalist, author, and BBC correspondent, shares insights from her latest book, The Power Code: More Joy, Less Ego, Maximum Impact for Women and Everyone. Drawing on global research and decades in the media, Katty explores why women are often reluctant to pursue power—and how reframing it as a force for positive change can unlock leadership for all. She discusses the difference between “power over” and “power to,” how organizations can reduce barriers to the top, and why men must be partners in reshaping leadership.

Martha Beck, renowned life coach and bestselling author of Beyond Anxiety, shares a powerful reframe for managing fear and overwhelm in today’s chaotic world. Drawing on neuroscience and decades of coaching, she explains how anxiety and creativity are mirror systems in the brain—and how shifting into curiosity can stop anxiety spirals in their tracks. Martha offers gentle, science-backed strategies to decode your triggers, rewire your thinking, and lead with calm, compassion, and purpose. Whether you're facing personal stress or global uncertainty, this conversation offers a hopeful path forward.

Bill George, Harvard faculty member, former CEO of Medtronic, and author of True North: Emerging Leader Edition, shares decades of hard-earned wisdom on what it means to lead with purpose and integrity. He breaks down five common leadership derailers—including imposters, rationalizers, and glory seekers—and offers a compelling roadmap for staying grounded in your values. Through stories, candor, and practical advice, Bill emphasizes why self-awareness, feedback, and continuous learning are essential for navigating today’s complex leadership landscape. This is a masterclass in authentic leadership for every generation.

Tasha Eurich, an organizational psychologist and bestselling author, delves into her latest insights on thriving amidst chaos. She debunks common myths about resilience, explaining that it's not just about bouncing back but understanding one's limits, the 'resilience ceiling.' Tasha introduces transformative concepts like the 'dinner of truth' to enhance self-awareness in leadership. With compelling stories, she emphasizes the power of vulnerability, encouraging leaders to embrace challenges for genuine growth in uncertain times.