FranklinCovey On Leadership Michael Chad Hoeppner: How to Speak with Clarity and Confidence
May 2, 2025
Michael Chad Hoeppner, a communication expert and author of 'Don't Say Um', shares secrets to speaking with clarity and confidence. He stresses that delivery trumps content in effective communication. Listeners learn the impact of filler words and the importance of mindful pauses and proper breathing. Hoeppner also discusses the pitfalls of speaking coaching, especially for leaders, while emphasizing the transformative role of posture in communication. Packed with practical strategies, this conversation is a game-changer for anyone looking to elevate their speaking skills.
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Avoid Self-Conscious Communication
- Avoid focusing inward and becoming self-conscious when communicating in high stakes situations.
- Focus your attention outward to the audience to maintain confidence and clarity in delivery.
Finger Walking to Reduce Fillers
- Use "finger walking" to slow down and choose words carefully while speaking.
- Walk your fingers forward with each word and pause if unsure of what to say next.
Balance Awareness with Improvement
- Use both negative reinforcement and positive strategies to reduce filler words.
- Increase awareness of filler usage and replace them with purposeful words.
