A Practical Approach to Mastering Communication Skills

Michael Chad Hoeppner, communication expert and author of Don’t Say Um: How to Communicate Effectively to Live a Better Life, shares practical tools for becoming a more confident, intentional speaker. Drawing from years of coaching C-suite executives and presidential candidates, he explains why delivery—not content—is what makes or breaks communication. From filler words and mumbling to posture, breath, and pausing, this conversation is packed with strategies to help you ditch self-consciousness, speak with precision, and connect more powerfully in every conversation. Whether you're giving a speech or ordering salad dressing, this episode will help you show up—and speak up—better.