FranklinCovey On Leadership with Scott Miller

Sara Jane Ho: Modern Manners, Real Confidence

Apr 29, 2025
Sara Jane Ho, a global etiquette expert, Netflix host, and author, shares her insights on modern manners and confidence. She highlights the importance of being present and thoughtful in social interactions rather than perfect. Sara delves into topics like the evolution of thank-you notes, navigating awkward dinner parties, and mastering small talk. With her blend of Eastern and Western etiquette, she emphasizes the significance of introductions and the art of connection, rounding out her discussion with unique advice on managing romance and social events.
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ANECDOTE

East Meets West Etiquette Journey

  • Sara Jane Ho grew up in Hong Kong during its last years as a British colony, experiencing both Eastern and Western cultures.
  • She founded a Swiss finishing school for adult women in China, which inspired her book and Netflix show.
ADVICE

Calm Nerves by Slowing Down

  • When nervous, slow down your movements and speech to appear calm and control anxiety.
  • Deep breathing and slowing behavior can transform internal feelings and external impressions.
ADVICE

Thank-You Notes Adapt Today

  • Sending thank-you texts the morning after a dinner or cocktail party is appropriate in today's etiquette.
  • Handwritten notes remain timeless but etiquette constantly evolves with social media and generations.
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