The Contractor Fight with Tom Reber

The team discusses strategies to make your clients talk about your business, focusing on delivering an exceptional customer experience. Joined by Micah Miller, they dive into actionable methods for building loyalty and getting clients to rave about your service without relying on traditional advertising.In this episode, they discuss:The Five Steps to Five Stars: How focusing on existing clients can lead to more referrals and repeat business.Low-Cost Marketing with High Impact: Why small gestures like thank-you notes, fruit baskets, and regular client check-ins can create memorable experiences that clients share.Consistency and Client Communication: The importance of updating clients regularly on project timelines, which helps build trust and keeps them engaged.Developing a “Client-First” Approach: The shift from chasing new leads to cultivating loyalty within your current client base.The Role of Customer Service Systems: Micah shares insights on implementing client follow-up systems, tracking milestones like birthdays and project anniversaries, and enhancing the customer journey.Resources:💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap== Join us in BATTLEGROUND ==Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook== Grab the Gear ==https://gear.thecontractorfight.com/== Find Us on Social Media ==YouTube: https://www.youtube.com/c/TomReberInstagram: https://thecontractorfight.com/ig== Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review!Apple PodcastsSpotifyMentioned in this episode:Be on the Contractor Intervention! - https://thecontractorfight.com/intervention

In this episode, Tim and Derek discuss the critical mindset of "how you do anything is how you do everything." They explore why consistency and intentionality in every aspect of your work can significantly impact your business’s reputation, profitability, and success. Through relatable stories and actionable advice, they highlight how contractors can embrace excellence at every level.In this episode, they discuss:The importance of first impressions and why the details in client interactions can make or break a deal.How being consistent in your sales process, project management, and communication builds trust and credibility with clients.Ways to handle difficult scenarios, such as negotiating with clients who want discounted rates or added perks.The long-term benefits of focusing on quality over quantity in both client relationships and project execution.Strategies for balancing the client’s needs with your business’s profitability goals without compromising on value.Real-world examples of leveraging social media and word-of-mouth marketing to expand your influence in the community.Resources:💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap== Join us in BATTLEGROUND ==Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook== Grab the Gear ==https://gear.thecontractorfight.com/== Find Us on Social Media ==YouTube: https://www.youtube.com/c/TomReberInstagram: https://thecontractorfight.com/ig== Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review!Apple PodcastsSpotifyMentioned in this episode:Be on the Contractor Intervention! - https://thecontractorfight.com/intervention

In this episode, Tom Reber and BATTLEGROUND coach Micah Miller tackle some of the hate comments they’ve received online, addressing common misconceptions about pricing, profitability, and the contractor industry. This candid discussion sheds light on the challenges contractors face and the importance of standing firm on pricing for the value delivered.Episode Highlights:[00:00] - Opening comment: "Why People Hate Contractors" and discussing profit margins[01:00] - The Catch-22 of pricing and the misconceptions about contractor fees[02:14] - Why many contractors aren’t ready for high-value clients[03:04] - The importance of professionalism in securing larger clients[05:29] - Breaking down where the money actually goes in a project[07:12] - Calculating true costs beyond materials and labor[08:19] - The reality of profit margins and comparison to employee salaries[09:56] - How undercharging affects contractors’ ability to deliver quality work[11:27] - Why many contractors should still be working on the tools at certain revenue levels[15:22] - Understanding lifestyle goals and tailoring business growth accordingly[17:27] - The benefit of specialization and “staying in your lane” for efficiency[18:50] - Why "take it or leave it" pricing is a poor sales strategy[21:02] - A personal story of losing a bid and learning the true reason behind it[23:41] - Knowing your numbers and the dangers of undercharging[24:56] - Examples of intentional pricing strategies and job costing[29:18] - Balancing price increases with retaining the right clients[31:55] - Final thoughts: The impact of specialization and offloading tasksResources:💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/== Join us in BATTLEGROUND ==Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook== Grab the Gear ==https://gear.thecontractorfight.com/== Find Us on Social Media ==YouTube: https://www.youtube.com/c/TomReberInstagram: https://thecontractorfight.com/ig== Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review!Apple PodcastsSpotify

In this episode, Tim and Derek discuss the Mile High Profit Summit 2024 and how you can bring the transformative lessons from the event into your home with the Mile High Profit Summit Recordings. They dive into some of the best presentations from industry leaders, offering insights that can elevate your contracting business and help you tackle common challenges.In this episode, they discuss:Highlights from Derek’s live sales call demonstration, where he handled real-time objections and shared a complete sales process.Tim’s impactful talk on working with family, including practical tips for balancing personal relationships in a family business.Micah’s unique approach to marketing that goes beyond ads and focuses on creating unforgettable client experiences.James Miller’s insights into the mindset of a successful contractor and strategies for scaling large projects.Aaron Harshal’s powerful presentation, where he captivated the audience with storytelling techniques that connect deeply with clients.Gina Malvastuto’s breakdown of financial health for contractors with her talk, "I’m Profitable, but I’m Broke: What Your Numbers Are Telling You."Carolyn Cromie’s essential tips on crafting ironclad contracts, perfect for contractors looking to protect their business.Marcus Sheridan’s forward-looking advice on AI and content strategy with "They Ask, You Answer," tailored for the evolving digital landscape.Anthony Abbott’s tactical advice on hiring and subcontractor management for building a disciplined, efficient team.A dynamic session with Tom and Lee Reber on communicating effectively within a husband-and-wife business partnership.Resources:💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap== Join us in BATTLEGROUND ==Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook== Grab the Gear ==https://gear.thecontractorfight.com/== Find Us on Social Media ==YouTube: https://www.youtube.com/c/TomReberInstagram: https://thecontractorfight.com/ig== Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review!Apple PodcastsSpotify

Tom shares a crucial lesson on effective sales strategy: the importance of not selling past “yes.” If you’ve ever lost a sale by over-explaining or upselling at the wrong time, this episode is for you. Tom dives into how to recognize that sweet spot in a sale and emphasizes the value of leaving some “meat on the bone” for upsells after the initial agreement.Episode Highlights:[00:00] - Opening story: Losing a sale by selling past “yes”[01:27] - The risk of over-explaining and how it creates doubt[02:52] - Why keeping things simple closes deals faster[03:44] - The idea of “leaving meat on the bone” and timing upsells[04:43] - Empowering crew leaders to upsell and add value[06:09] - Examples of helpful upsell conversations with clients[07:33] - Training crew leaders and how upsells raise their leadership skills[08:32] - Success story: Crew leader generates a significant upsell[09:54] - Using upsells to fill schedule gaps and boost profits[10:47] - Commission structures for upsells and building a motivated team[12:05] - Creating an upsell mindset within the team without being pushy[14:08] - Real impact of small upsells on profitability[15:33] - Final advice: Train your team, leave meat on the bone, and don’t sell past “yes”Resources:💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap== Join us in BATTLEGROUND ==Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook== Grab the Gear ==https://gear.thecontractorfight.com/== Find Us on Social Media ==YouTube: https://www.youtube.com/c/TomReberInstagram: https://thecontractorfight.com/ig== Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review!Apple PodcastsSpotifyMentioned in this episode:Be on the Contractor Intervention! - https://thecontractorfight.com/intervention

Tim and Derek discuss a common pitfall in the contracting world: "Ostrich Management." If you’ve ever avoided addressing a tough conversation or postponed a crucial task, you might be guilty of this mindset. But don’t worry—Tim and Derek are here to help you break free from this cycle and take control of your business.In this episode, they discuss:The concept of "ostrich management" as a tendency to avoid uncomfortable situations in hopes they'll resolve on their own. They explain why this approach often harms contractors' businesses and personal lives.From meeting deadlines to managing finances, Tim and Derek share real-life stories about how ignoring responsibilities can lead to bigger problems. They emphasize how taking action on things like IRA funding and managing 1099s can secure a better financial future.The “mirror method,” a self-reflective practice for identifying personal issues and areas for growth. This powerful technique encourages contractors to take accountability by facing the person in the mirror.The "Ohio Method"—Only Handle It Once—to help contractors manage paperwork and tasks more effectively. This approach reduces clutter and increases productivity by dealing with items immediately rather than putting them off.Resources:💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap== Join us in BATTLEGROUND ==Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook== Grab the Gear ==https://gear.thecontractorfight.com/== Find Us on Social Media ==YouTube: https://www.youtube.com/c/TomReberInstagram: https://thecontractorfight.com/ig== Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review!Apple PodcastsSpotify

In this episode, Tom and Derek discuss highlights and key takeaways from the recent Mile High Profit Summit (MHPS) 2024. They delve into the community’s strength, gratitude, and the importance of actionable tactics learned at the summit. Together, they recount unforgettable sessions from prominent speakers like Tommy Mello, Marcus Sheridan, and special guest Linda Alvarado. For contractors aiming to take their businesses to the next level, this episode offers valuable insights and actionable strategies.Episode Highlights:00:00 – Intro: Recap of MHPS 2024, community impact.00:25 – Discussing the importance of action and applying learnings.01:06 – Derek on MHPS’s supportive, welcoming environment.03:19 – Tom reflects on MHPS’s final event and future plans.05:02 – First-time attendees feel embraced by the community.07:07 – Derek shares successful sales strategies, including "Shin-Fu" session.12:57 – Highlights from Tommy Mello and Marcus Sheridan’s impactful advice.17:07 – Introduction of the War Room program for scaling businesses.28:43 – Tom presents the Impact Award to Uncle Roy.32:35 – Tom and Derek discuss gratitude’s impact on relationships and branding.36:20 – Recap of actionable strategies for contractors.40:35 – Final thoughts on MHPS, expressing gratitude and encouragement.Resources:💰 50% Gross Profit WorksheetDownload the worksheet to start calculating a 50% gross profit on every job and improve your financial game.Download Here💸 Free Contractor’s GuideLearn to spot and avoid cheap prospects with our guide.Get the Guide== Join BATTLEGROUND ==Your go-to program for contractor success, with focus areas in Leadership, Communication, and Numbers.Learn More== Get the Gear ==Check out The Contractor Fight gear here: Gear Store== Connect on Social Media ==YouTube: Tom Reber’s ChannelInstagram: Follow Us== Rate the Podcast ==Support us by leaving a rating or review on Apple Podcasts or Spotify.Mentioned in this episode:Be on the Contractor Intervention! - https://thecontractorfight.com/intervention

Unlock the secrets to effective sales with powerful communication techniques. Learn how understanding clients' needs can transform conversations into opportunities. Discover the art of staying composed during high-pressure client interactions. Hear personal journeys that emphasize the importance of validation in client relationships. Plus, find out how consistent training can boost your confidence and improve your business dealings. Get ready to elevate your client communication skills to the next level!

Meet BATTLEGROUND coach Micah Miller, a true fighter who turned his life around. A few years ago, Micah was facing over $400,000 in debt and feeling immense stress. But he took a chance on the contractor fight programs, worked hard, and transformed his life. Now, he’s close to building a $6 million business and has achieved financial freedom for his family. Tune in to listen to coach Micah’s journey and insights!Episode Highlights:[00:00] - Intro[00:50] - The spirit of a fighter[01:35] - All in [02:35] - Tough moments[03:52] - Money can’t buy happiness but solves problemsResources:💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/ 💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap == Join us in BATTLEGROUND ==Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground == Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook == Grab the Gear ==https://gear.thecontractorfight.com/ == Find Us on Social Media ==YouTube: https://www.youtube.com/c/TomReber Instagram: https://thecontractorfight.com/ig == Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review! Apple Podcasts  Spotify

If you went to Mile High Profit Summit 2024, your mind must be buzzing with new ideas and strategies, and you're fired up to take action. But then reality sets in. The exhaustion kicks in, the motivation starts to fade, and suddenly, your big plans are collecting dust. Tim and Derek are here with a simple solution to break this cycle — Just Push Record. Record a short video about your business, share it, and watch as each video improves your skill, confidence, and business!In this episode, they discuss:Importance of taking action and implementing strategies learned at events like Mile High Profit SummitHow video helps in business visibility and personal development100-day video challenge to help build confidence and consistencyThe impact of the Battleground group's daily video challengePower of speaking goals aloud and the importance of taking action on opportunitiesBuilding accountability and surrounding yourself with people who push you to growResources:💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/ 💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap == Join us in BATTLEGROUND ==Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground == Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook == Grab the Gear ==https://gear.thecontractorfight.com/ == Find Us on Social Media ==YouTube: https://www.youtube.com/c/TomReber Instagram: https://thecontractorfight.com/ig == Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review! Apple Podcasts  Spotify Mentioned in this episode:Be on the Contractor Intervention! - https://thecontractorfight.com/intervention