The Contractor Fight with Tom Reber

TCF1010: Training Builds Confidence

6 snips
Apr 12, 2025
Tim and Derek explore the transformative power of training in sales. They emphasize that practice fosters autopilot-level confidence, making every call smoother. Active listening is crucial for aligning client expectations with reality. They also discuss how preliminary estimates can qualify leads and the significance of asking the right questions to uncover savings. Patience plays a vital role, as does consistent follow-up to turn cold leads into loyal clients. It's all about communication, trust, and continuous growth in the contracting world.
Ask episode
AI Snips
Chapters
Transcript
Episode notes
ANECDOTE

Costco Sales Call

  • Derek Johnson shares a story about a sales call he had while driving to Costco.
  • He successfully scheduled a consultation and received a credit card payment over the phone by applying learned sales techniques.
ANECDOTE

Patient Listening Pays Off

  • Tim Catroni recounts a sales call where he navigated a client's budget concerns by patiently listening.
  • The client revealed a cost-saving solution (hiring PJ with an excavator) before Tim had to present a potentially overpriced proposal.
ADVICE

Training and Patience

  • Practice consistent training and role-playing to develop automatic sales responses.
  • Allow clients to express their needs and suggest solutions, facilitating trust and understanding.
Get the Snipd Podcast app to discover more snips from this episode
Get the app