healthsystemCIO.com

About USA Health System Converting to Cerner Millennium to create “one patient, one record.” From IT to IS: “We’re not about technology; we’re about providing services.” Upgrading the “aging” infrastructure Focus on customer service — “We never say no.” Hiring the first CMIO Source: Mark Lauteren, CIO, University of South Alabama Health System, Chapter 1 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Competing against big players: to consolidate or not Operating during a pending acquisition — “It’s a challenge.” Upgrading Epic to “continue to optimize and evolve.” Forming a clinically integrated network Hosting site — “We’re very proud of our continued innovation.” Cutting-edge work with desktop virtualization Silicon Valley mentality Source: Bill Lewkowski, Executive VP & CIO, Metro Health, Chapter 2 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

About Metro Health New campus to enable consumer-centric care Epic in hospitals & practices MyMetro portal Clinically integrated network — “Our strategy is one of integration” Centralizing reporting & analytics “Guiding principles” for success with Great Lakes Health Connect Source: Bill Lewkowski, Executive VP & CIO, Metro Health, Chapter 1 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

His “natural progression” from CTO to CIO CHIME Bootcamp Learning from mentors — “It’s good to know you’re not alone in the universe.” Chief Patient Advocate — “It’s where the CIO is going.” Executive leadership & buy-in The Steve Jobs comparison Source: Aaron Miri, CIO, Walnut Hill Medical Center, Chapter 3 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Attesting to MU as a new org Prioritization challenges — “It’s keeping up with the demand.” Focus on population health & HIEs Information blocking — “It’s cost-prohibitive” Pros and cons of being new – “There’s something to be said for tried and true practices.” Solving the process improvement Rubik’s cube Source: Aaron Miri, CIO, Walnut Hill Medical Center, Chapter 2 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Population health with Emory — “They’re able to access information much easier.” Reducing readmissions with paramedicine Meditech’s portal functionality — “It doesn’t fit our patient population.” From outdated systems to being a Horizon development site The mentor that “helped moderate” him Being the new CIO — “It’s all about interacting with people. The strategy will come.” Source: Rick Allen, CIO, Southern Regional Medical Center, Chapter 3 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

About Walnut Hill — “The hospital Steve Jobs would have built.” Being a physician-managed hospital 5 & 15 rule C-suit execs wearing “the hat of patient advocate” Physician engagement & buy-in Soarian clinicals & financials — “We’re basically a paperless environment.” Finding the “sweet spot” with wearables Source: Aaron Miri, CIO, Walnut Hill Medical Center, Chapter 1 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

His approach as the new CIO Taking cues from Ed Marx & Ed Brown Value of rounding — “You have to have that interpersonal relationship to be able to ask them to do things.” Dealing with the CEO’s sudden retirement CIO = air traffic controller Bringing more relevance to IT Source: Rick Allen, CIO, Southern Regional Medical Center, Chapter 2 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Prioritization challenges — “I use a Ouija board most days.” Medicaid reform, MU & expansion Early career influencers 12 years in consulting — “It made me a better CIO in the long run.” “Henry Kissinger skills” Pride in Albany’s progress Source: George Hickman, EVP & CIO, Albany Medical Center, Chapter 3 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

About Southern Regional Making data “push, not pull” Change management — “You struggle with how much the organization can absorb at once.” Yellow-lighting projects Research before the role to walk in “with your eyes open.” Cleaning up a fragmented IT environment Source: Rick Allen, CIO, Southern Regional Medical Center, Chapter 1 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.